We chose this hotel for its advertised amenities, including a restaurant, hot tub, and arcade, hoping to enjoy a relaxing night before my husband’s surgery. Unfortunately, our experience did not meet expectations. The front desk staff member was inattentive and unfriendly, which set a poor tone upon arrival. Despite it being a Wednesday night, the restaurant was fully booked, and we weren’t even able to get a seat at the bar. Additionally, the hot tub was unusable due to a broken cover, and both the pool and arcade were inaccessible. The one highlight of our stay was the bed—it was exceptionally comfortable.