Does ANDAZ BALI, BY HYATT offer free cancellation for a full refund?

Yes, ANDAZ BALI, BY HYATT does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at ANDAZ BALI, BY HYATT?

Yes, there are 3 outdoor pools and a children's pool.

Are pets allowed at ANDAZ BALI, BY HYATT?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at ANDAZ BALI, BY HYATT?

Yes, there's free self and valet parking.

What are the check-in and check-out times at ANDAZ BALI, BY HYATT?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at ANDAZ BALI, BY HYATT and nearby?

Have fun with nearby activities like fishing, hiking, and snorkeling. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. ANDAZ BALI, BY HYATT also has a sauna and a steam room, as well as a garden and access to a nearby outdoor pool.

Are there restaurants at or near ANDAZ BALI, BY HYATT?

Yes, there are 5 onsite restaurants.

What's the area around ANDAZ BALI, BY HYATT like?

ANDAZ BALI, BY HYATT is a short 5-minute walk from Sanur Beach and 19 minutes' walk from Mertasari Beach.

ANDAZ BALI, BY HYATT, Denpasar: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Jun 1, 2025

Great location right on the Sanur beach, close to many restaurants and shopping places. amazing property grounds and the villa with private pool was very comfortable and fun to stay in.

asif, 3-night trip

10/10 Exceptional

Mar 21, 2025

Beautiful grounds, very nice and comfortable rooms, excellent service.

Alberto, 1-night trip

10/10 Exceptional

Aug 23, 2025

The best resort for a family trip.

We arrived at Andaz Bali Resort and were warmly welcomed by the friendly staff with a refreshing welcome drink while enjoying some small talk. Following the guidance, we were shown to a beautiful room and received a brief explanation along with a few notes of attention. Breakfast was also a pleasant experience – thanks to the helpful staff, we had no difficulty and enjoyed a variety of delicious dishes together as a family. The resort’s location was excellent, with easy access to the city and shopping malls. It was peaceful and quiet, and every morning I enjoyed running while spending a wonderful holiday with my family. We truly appreciate the kindness shown to our family. This is definitely a resort we would love to visit again in the future.

JUNGHWAN, 1-night trip

10/10 Exceptional

Mar 23, 2025

Beautiful well maintained property with amazing staff, excellent customer service.

Alberto M, 2-night trip

10/10 Exceptional

Jun 30, 2024

Impeccable and beautiful place and people, thank you for the stay!

JUNGMI, 5-night trip

10/10 Exceptional

Nov 10, 2024

Perfect please to just switch off and enjoy great food. Ps the breakfast is 11/10

Nicholas, 2-night trip

10/10 Exceptional

Apr 10, 2024

Amazing hotel

One of the best hotels I’ve ever stayed at! Amazing service, vibe, food everything!

Kiran, 5-night trip

10/10 Exceptional

Jun 16, 2025

We recently stayed at Andaz Sanur for 4 nights as part of my birthday week celebrations. Absolutely loved this stunning resort, the staff who couldn't do enough for you and the dining options which were available onsite. They even organised a lovely birthday cake which was very unexpected 😁 What we didn't love was the harassment we received by the ladies on the boardwalk (outside the resort) anytime we wanted to go for a walk. Everytime they saw us they would beg us to have a look at their shop and they simply wouldn't take 'no' for an answer. In the end we were harassed to the point that we were forced to find another route to walk just to avoid them. Would definitely stay at Andaz again but in hindsight would steer clear of the boardwalk.

Chris, 4-night trip

10/10 Exceptional

Jan 10, 2025

Absolutely beautiful. Putting the grounds /architecture / rooms aside, the staff deserve the highest rating. They are incredible

Michelle, 4-night trip

10/10 Exceptional

Dec 18, 2024

Everything was amazing, especially the time when I was unwell. Truly appreciated for your services and kind support.

Ogihara, 5-night trip

10/10 Exceptional

Oct 27, 2023

Fantastic property to stay. This was the second part of our Bali holiday and we thoroughly enjoyed the hospitality of the Andaz team. Highly recommend.

shayne, 4-night trip

10/10 Exceptional

Nov 11, 2023

From Canada and we have had high hopes for this rssort and it live up to them all. We loved the pools, the food is amazing and the resort is very well kept. Thanks for a great stay.

Ian, 3-night trip

10/10 Exceptional

May 30, 2024

staffs are very friendly, Ms Aris, who served me breakfast, was very service-oriented person and gave me much info about Bali, Mr.Agus was very helpful to find out my driver in another hotel before Andas. Thank you very much and I am definitely coming back for next trip in Bali.

Hiroshi, 1-night trip

10/10 Exceptional

Dec 30, 2024

End of year escapade

My second time staying at Andaz Bali, forth time for Andaz including Singapore. I find the service quality consistent across the different places, a unique experience I have not found with other hotels I stayed. Compared to our first stay at Andaz Bali, my breakfast experience was greatly improved. There was so little waiting time for my orders unlike the first time when it took quite a while waiting time. Good improvement. Will definitely stay again here.

Iwan Ridwan, 2-night trip

10/10 Exceptional

Mar 19, 2024

Well maintained property. Room was very clean and comfortable. Walkable to nearby cafes and stores. Enjoyed breakfast at the hotel. Sanur Beach is ok but not as beautiful as Nusa Dua.

Eddy, 5-night trip

10/10 Exceptional

Sep 1, 2023

The hotel is extremely beautifully set in a great garden directly at the beach. The pool is fantastic and actually bigger then shown in the pictures. For the beach there are better spots in Bali but if you want to do water sports like Kite surfing it is perfect.

Andrea, 2-night trip

6/10 Good

Apr 11, 2023

Perfect

A newish hotel only 2 years old. The whole complex is perfect in every way. Andaz is at the beach which was safe and clean and with great swimming pools. Our room had a swim up lagoon which proved to be an added bonus A superb place to relax

michael, 8-night trip

10/10 Exceptional

Jul 8, 2023

Beautiful grounds and gardens, and staff incredibly warm and accommodating. Mini bar snacks and non-alcoholic drinks were complimentary daily including very addictive banana chips, and the on site restaurants all very reasonably priced and delicious, particularly Wok Wok with traditional Balinese cuisine. Breakfast being a la carte was also very relaxing, and the rooms were beautiful. Could not ask for a better escape.

10/10 Exceptional

Apr 20, 2024

This beautifully designed hotel is a lush haven to spend time in Sanur. The facilities are excellent, with a delicious selection of food available all day. Always space available on sunbeds by the pools or on the beach with free pool towels and bikes to use during the day. Our king size suite was a delight - spacious, cool and spotlessly cleaned daily. All the little extras in the room like snacks, coffees and cold soft drinks were well appreciated at no extra charge. Altogether a super base to stay for visiting the lovely island of Bali or to spend lazy days around the pools and beach.

Richard Maynard, 7-night trip

4/10 Fair

Apr 27, 2025

Child Drowning Incident – No Lifeguards on Duty

If you’re traveling with young children, please be aware that this hotel poses serious safety risks, particularly around the swimming pool. While the property is beautiful and the staff are friendly and polite, our stay nearly ended in tragedy due to a lack of safety measures and proper pool maintenance. The main pool is poorly maintained, with broken tiles and sharp edges in multiple areas (see photos). I cut my foot on one of these edges, requiring medical attention from the hotel doctor. While I was being treated, my 2-year-old son fell into the pool and nearly drowned. Thankfully, an alert guest rescued him—no staff intervened. It turns out, according to the Duty Manager, that the hotel's official policy is that there are no lifeguards on duty and that hotel guests swim at their own risk. Apparently, there are signs to that effect scattered around the property. I saw no such signs on the property and if they exist, are not clearly visible. Nor is this No Lifeguards policy stated on the hotel's website. Had the pool been properly maintained, I wouldn’t have been injured and could’ve supervised my children. The absence of lifeguards at a supposedly family-friendly resort is a major problem. We won’t be returning. The hotel’s failure to ensure basic child safety overshadows its beauty and service. Until they install lifeguards and repair the pool, I cannot recommend Andaz Bali to families.

Sang Yoon Andrew, 5-night trip

10/10 Exceptional

Oct 11, 2025

내 여행중 역대급 숙소였습니다! 다시 발리에 가게된다면 재방문 의사 있습니다- 직원들 불친절하다는 의견이 있어 조금 걱정했는데 사람마다 차이가 있는것 같아요. 저는 너무 친절해서 좋았어요!

JONGRO, 1-night trip

10/10 Exceptional

Oct 10, 2025

Alt var perfekt på dette hotel. Rent, pænt, god mad i særdeleshed Fisherman’s Club restaurant med lækker tilberedt friskfanget fisk. Lækre store værelser.

Michael, 5-night trip

10/10 Exceptional

Oct 9, 2025

施設全体が素晴らしいデザイン。

YASUYUKI, 2-night trip

4/10 Fair

Oct 9, 2025

숙박하는 3일간 음악 페스티벌을 밤새도록 하여서 3일간 거의 잠을 못 잤습니다. 그리고 투숙객에 비해서 직원수가 적어서 그런지 조식식사에는 주문을 하는 것에도 시간이 너무 걸렸고 음식도 주문 한 것이 안나오는 실수가 여러번 있었습니다. 그리고 직원분들의 친절도도 너무 부족했습니다.

Jungsun, 1-night trip

10/10 Exceptional

Oct 5, 2025

Fantastisk hotel til familier

Kia, 3-night trip

ANDAZ BALI, BY HYATT

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