The Hey Hotel

Property class: 4
Mountain hotel in Interlaken with restaurant and bar/lounge

Choose dates to view prices

When you stay at The Hey Hotel, you'll be within a 10-minute drive of Lake Brienz. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Fellow travelers say great things about the helpful staff and location.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking available
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Ski storage
  • Self parking
  • 3 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Laundry service
  • Hair salon
  • Multilingual staff
  • Free newspapers in the lobby
  • Luggage storage

For families (6)

  • Free cribs/infant beds
  • Television
  • Daily housekeeping
  • Espresso maker
  • Elevator
  • Bathtub or shower
The current price is $269
$288 total
includes taxes & fees
Sep 29 - Sep 30

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Comfort Double Room

A modern hotel room with a large bed, a desk, a chair, and a TV mounted on the wall.

Comfort Double Room

8.4 out of 10
Very good
(33 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room

A bedroom with a bed, a bedside table with a lamp, a window with curtains, a stone wall, and a hanging garment.

Family Room

8.6 out of 10
Excellent
(17 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds OR 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Comfort Single Room

A hotel room with a bed, a seating area with a table, a wardrobe, and a staircase.

Comfort Single Room

8.8 out of 10
Excellent
(26 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Triple Room

A hotel room with a large bed, bedside tables, a chair, and a window with curtains.

Standard Triple Room

7.6 out of 10
Good
(11 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Map
Höheweg 7, Interlaken, 3800

What's nearby

  • Hoeheweg - 2 min walk - 0.2 km
  • Kunsthaus Interlaken - 2 min walk - 0.2 km
  • Höhematte Park - 5 min walk - 0.4 km
  • Mystery Rooms - 8 min walk - 0.7 km
  • Interlaken Casino - 9 min walk - 0.8 km

Getting around

  • Bern (BRN-Belp) - 46 min drive
  • Interlaken West Station - 4 min walk
  • Interlaken West Ferry Terminal - 6 min walk
  • Interlaken Harderbahn Station - 14 min walk

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Hüsi Bierhaus - ‬2 min walk
  • ‪Bebbis Restaurants - ‬2 min walk
  • ‪Schuh - Grand Restaurant - ‬3 min walk
  • ‪Hotel Metropol - ‬3 min walk

About this property

The Hey Hotel

  • When you stay at The Hey Hotel, you'll be within a 10-minute drive of Lake Brienz. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Fellow travelers say great things about the helpful staff and location.

At a glance

Hotel size

    • 192 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
    • Restrictions apply*
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite self parking (CHF 15.00 per day)
    • Height restrictions apply for onsite parking
    • Onsite garage
    • 24-hour offsite parking within 492 ft (CHF 15.00 per day)

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Private dining

Traveling with children

  • Children stay free (see details)

What to do

  • Rope course
  • Shopping
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Cross-country skiing nearby
  • Segway rentals/tours nearby
  • Skydiving nearby
  • Snowboarding nearby

Working away

  • 3 meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Ski storage

Facilities

  • Art gallery on site
  • Designer stores on site
  • Shopping mall on site
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 50

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Espresso maker
  • Electric kettle

Sleep well

  • Soundproofed rooms
  • Free crib/infant bed

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe
  • Local maps
  • Restaurant dining guide

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

Children & extra beds

  • Rollaway beds are available for CHF 80 per night
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 15 per pet, per day

Parking

  • Self parking costs CHF 15.00 per day
  • Parking is available nearby and costs CHF 15.00 per day (492 ft away; open 24 hours)
  • Parking height restrictions apply

Policies

Extra-person charges may apply and vary depending on property policy.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Also known as

The Hey Hotel Hotel

The Hey Hotel Interlaken

The Hey Hotel Hotel Interlaken

Frequently asked questions

Does The Hey Hotel offer free cancellation for a full refund?

Yes, The Hey Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Hey Hotel?

Yes, cats and dogs are welcome. There's a charge of CHF 15 per pet, per day. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at The Hey Hotel?

Yes. Self parking costs CHF 15.00 per day.

What are the check-in and check-out times at The Hey Hotel?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. Check-out time is 11:00 AM.

Is there an onsite casino at The Hey Hotel?

No, this hotel doesn't have a casino, but Interlaken Casino (7-min walk) is nearby.

What is there to do at The Hey Hotel and nearby?

During the winter, enjoy nearby recreation like cross-country skiing and snowboarding, and return when the snow melts for hiking and mountain biking. Additional recreation nearby includes segway rentals.

Are there restaurants at or near The Hey Hotel?

Yes, there's an onsite restaurant.

What's the area around The Hey Hotel like?

The Hey Hotel is in Central Interlaken, a short 4-minute walk from Interlaken West Station and 7 minutes' walk from Interlaken Casino. Travelers say the area is walkable and ideal for skiing.

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Reviews

The Hey Hotel Reviews

8.6

Excellent

9.0

Cleanliness

8.4

Amenities

8.8

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as delicious, with a wide variety of options and a great selection. (86 reviews)
  • The hotel restaurant served good breakfast with a variety of choices and the staff were very warm and welcoming. (22 reviews)
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Popular mentions

Room
Service staff
Location
Breakfast
Shower
Train station
Bathroom
Restaurant
Balcony
Shopping center

Reviews

Verified review

10/10 Exceptional

Staff were wonderful - the spacious balcony was a pleasant surprise and the hotel is in a great location for walking around town. Both east and west train stations are a short walk away .
Verified review

10/10 Exceptional

Lovely hotel - helpful staff. Very decent breakfast, perfect location. Walking distance to everything within Interlaken. Clean room
Verified review

10/10 Exceptional

It was just 1 night family stay, unable to think of anything negative not even a small one so all in all great service, staff and location
Verified review

10/10 Exceptional

Great location, beautiful space, friendly staff
Verified review

10/10 Exceptional

Good location, good staff, good selection of breakfast, and I arrived a little bit earlier and was able to check in upon arrival.
Verified review

8/10 Very good

breakfast was perfect, staff are all nice and he hotel is an easy access to everything.
Verified review

8/10 Very good

Rooms are large and comfortable. Perfect location for exploring downtown.
Verified review

10/10 Exceptional

Fantastic and helpful staff moved my room when the AC wasn't working to fantastic room. I wasn't thrilled when they said my room number out when checking in, possibly compromising my safety as a single female traveler. This was outweighed however by their very helpful nature and great breakfast. Great location.
Verified review

10/10 Exceptional

Super helpful staff with a nice spacious and clean room. Basically right inbetween Interlaken and Interlaken West train stations and right in the centre of the town. Staff were very informative when asking questions about the area and nearby landmarks. Highly reccommend this hotel!
Verified review

4/10 Fair

Room were small, shower had very low pressure for hot water, window view was huge ventilation duct and pipes. Feel ripped off for the standard price payed. Breakfast was ok, some staff were friendly and helpful, some were stressed out of the rush of tour group.
Verified review

10/10 Exceptional

The room is big and clean. The staff are friendly and warm. The breakfast is awesome!
Verified review

10/10 Exceptional

Very clean room with daily cleaning services. Breakfast had plenty of options. Great location. Much closer to Interlaken West, but both train stations are walkable.
Verified review

8/10 Very good

They are lots a restaurants in the surrounding aréa. I would have liked a refregerator in the room.
Verified review

10/10 Exceptional

Great size room with amazing views. Very clean and comfortable bed. Friendly staff and great location. Would stay here again.
Verified review

8/10 Very good

Parking is available in back of hotel but complicated to access. Property, family room and breakfast were very nice. Location also great and close to shops. But AC did not work and drain in shower was slow to drain. Seems like things they will fix eventually but it diminished our family stay.
Verified review

10/10 Exceptional

Great location!
Verified review

10/10 Exceptional

All staff were very helpful; good location; Bedroom fine. Would be happy to stay there for next year ski-Ing.
Verified review

10/10 Exceptional

Room was perfect for 3 of us, clean and roomy. Front desk staff were very helpful in helping us navigate the city for a 1 night stay
Verified review

10/10 Exceptional

The location is super convenient! Walkable from Interlaken West and there are buses that bring us to different towns. Reception is very helpful in our enquiries Room is clean and spacious too. Only a minor feedback is pillow is too soft for my preference. Will stay here again
Verified review

10/10 Exceptional

Great location, friendly staff, cool decor
Verified review

6/10 Good

Room is clean and fragrant. However, there’s a lot of noises at past midnight that can be heard. A lot of construction going on during daytime. Breakfast is nice but can improve by changing set of menu each day. Staff are amazing and helpful.
Verified review

8/10 Very good

Good breakfast, clean property and nice hotel
Verified review

10/10 Exceptional

The Hey Hotel is the perfect example of minimalist design that works. The rooms are appointed with a series of cubbies which at first give them the appearance of being sparse. Not so. Those cubbies kept us so organized during our 5 day stay. The bed is comfortable and shower was great. The breakfast options were generous and delicious. Fresh bread, cheese, cold cuts, pastries, cereal, yogurt and pancakes were some of the options along with bacon, beans,and potatoes. Fresh made eggs available on request. The real star of the Hey Hotel for us however was the helpful front desk crew. So friendly and always on hand for conversation about where to hike and what to do. I would give this place 6 stars if I could.
Verified review

8/10 Very good

Great Location , staff are very kind and helpful , spacious room with comfortable bed ( booked standard double room ) , the luggage holding service was a great feature , breakfast buffet had plenty options. Overall lovely stay
Verified review

8/10 Very good

Staff was helpful, location was very conveniently situated at the city centre. Good views and breakfast. However, the room was slightly dirty. Dust was found all over the sheets.