Muskoka Bay Resort

Property class: 3.5
Family-friendly hotel in Gravenhurst with 2 pool bars and golf course

Choose dates to view prices

Muskoka Bay Resort features a golf course and puts you within a 15-minute walk of Lake Muskoka. Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at Cliffside Lounge, which serves breakfast, lunch, and dinner. There are 2 poolside bars, a bar/lounge, and in-room conveniences like kitchens and washers/dryers. Fellow travelers say great things about the helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free parking
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Housekeeping (on request)
  • Golf course
  • Restaurant and 2 poolside bars
  • Breakfast available
  • Fitness center
  • Sauna
  • Free use of bicycles
  • Seasonal outdoor pool
  • Children's pool
  • Bar/lounge
  • 2 meeting rooms
  • Meeting rooms

For families (6)

  • Children's pool
  • Playground on site
  • Kitchen
  • Television
  • Terrace
  • Washer/dryer
The current price is $174
$205 total
includes taxes & fees
Oct 19 - Oct 20

Room options

Available filters for rooms
Showing 25 of 25 rooms

View all photos for Premier Penthouse, 2 Bedrooms, Non Smoking

A modern bedroom with a large bed, white bedding, a dark blue headboard, a nightstand with a vase of flowers, a framed picture on the wall, and a large window with a view of greenery.

Premier Penthouse, 2 Bedrooms, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Golf view
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Penthouse, 2 Bedrooms, Non Smoking

A modern living room with a sectional sofa, a marble coffee table, and a view of the balcony.

Penthouse, 2 Bedrooms, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Golf view
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

Family Room, 3 Bedrooms, Non Smoking (single)

  • Garden view
  • 1 bedroom
  • Sleeps 10
  • 3 Queen Beds

View all photos for Studio, Non Smoking

A modern, well-lit room with a flat-screen TV, a dining area with a table and chairs, a kitchen with a refrigerator and stove, and a large window.

Studio, Non Smoking

9.2 out of 10
Wonderful
(18 reviews)
  • Golf view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Non Smoking

A modern hotel room with a balcony, a flat-screen TV, a sofa, a coffee table, and a bed.

Suite, 1 Bedroom, Non Smoking

9.6 out of 10
Exceptional
(12 reviews)
  • Golf view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Villa, 3 Bedrooms, Non Smoking

A modern living room with a stone fireplace, a brown sofa, and a unique ceiling light fixture.

Villa, 3 Bedrooms, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 3 bedrooms
  • Sleeps 6
  • 3 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking

A modern living room with a sofa, coffee table, and chairs. There is a dining area with a table and chairs. Large windows provide views of the outdoors.

Suite, 2 Bedrooms, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Golf view
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft, 2 Bedrooms, Non Smoking

A modern kitchen with white cabinets, a stainless steel refrigerator, a microwave, and a sink. There are three black stools in front of the counter.

Loft, 2 Bedrooms, Non Smoking

  • Garden view
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa, 3 Bedrooms, Non Smoking (Ravine)

A modern living room with a grey sofa, a wooden coffee table, and a dining area with chairs and a table.

Villa, 3 Bedrooms, Non Smoking (Ravine)

8.8 out of 10
Excellent
(5 reviews)
  • Garden view
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds

View all photos for Villa, 4 Bedrooms, Non Smoking (Fairway)

A spacious living room with a wooden ceiling, large windows, a sofa, a chair, a desk, and a lamp.

Villa, 4 Bedrooms, Non Smoking (Fairway)

  • Golf view
  • 4 bedrooms
  • Sleeps 8
  • 1 King Bed and 3 Queen Beds

View all photos for Grand Suite, 1 Bedroom, Non Smoking

A modern hotel room with a balcony, a flat-screen TV, a sofa, a coffee table, and a bed.

Grand Suite, 1 Bedroom, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • Golf view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Villa, 4 Bedrooms, Non Smoking

A modern living room with a stone fireplace, a large flat-screen TV, a grey sofa, and a brown leather couch.

Villa, 4 Bedrooms, Non Smoking

  • Garden view
  • 4 bedrooms
  • Sleeps 8
  • 1 King Bed and 3 Queen Beds

View all photos for Loft, 1 Bedroom, Non Smoking

A modern kitchen with white cabinets, a stainless steel refrigerator, a microwave, and a sink. There are three black stools in front of the counter.

Loft, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • Sleeps 4
  • 1 King Bed

View all photos for Villa, 3 Bedrooms, Non Smoking (Fairway)

A modern kitchen with a large island, bar stools, and a dining area with a view of the outdoors.

Villa, 3 Bedrooms, Non Smoking (Fairway)

  • Golf view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 Bedroom, Golf View

A modern kitchen with a dining area, wooden furniture, and a large window.

Suite, 1 Bedroom, Golf View

7.0 out of 10
Good
(2 reviews)
  • Golf view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Resort View

A modern kitchen with a dining area, wooden furniture, and a large window.

Suite, 1 Bedroom, Resort View

8.0 out of 10
Very good
(6 reviews)
  • Resort view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Golf View (With Den)

A modern kitchen with a dining area, wooden furniture, and a large window.

Suite, 1 Bedroom, Golf View (With Den)

  • Golf view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Resort View (With Den)

A modern kitchen with a dining area, wooden furniture, and a large window.

Suite, 1 Bedroom, Resort View (With Den)

9.6 out of 10
Exceptional
(4 reviews)
  • Resort view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Golf View

A modern living room with a sofa, a dining table, and chairs. There is a kitchen area with cabinets and a countertop.

Suite, 2 Bedrooms, Golf View

  • Golf view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Resort View

A bedroom with a large window, a wooden headboard, white bedding, and two wall-mounted lamps.

Suite, 2 Bedrooms, Resort View

  • Resort view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Penthouse, Multiple Beds

A spacious living area with a large sofa, a dining table, and a kitchen area with a marble island.

Signature Penthouse, Multiple Beds

  • Golf view
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 3 Bedrooms, Resort View

A bedroom with a large window, a wooden headboard, white bedding, and two wall-mounted lamps.

Suite, 3 Bedrooms, Resort View

  • Resort view
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Studio, Resort View

A modern hotel room with a large bed, a sitting area with a sofa and a small table, and a large window offering a view.

Studio, Resort View

  • Resort view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Golf View (Multi Level)

A modern living room with a sofa, a dining table, and a kitchen area with a refrigerator and cabinets.

Suite, 2 Bedrooms, Golf View (Multi Level)

  • Golf view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Resort View (Multi Level)

A bedroom with a bed, a large window, and a mirror reflecting the room.

Suite, 2 Bedrooms, Resort View (Multi Level)

  • Resort view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
1217 N Muldrew Lake Rd, Gravenhurst, ON, P1P 1R2

What's nearby

  • Lake Muskoka - 13 min walk - 1.1 km
  • Muskoka Wharf - 15 min walk - 1.3 km
  • Muskoka Discovery Centre - 15 min walk - 1.3 km
  • Gravenhurst Opera House - 3 min drive - 2.6 km
  • Muskoka Bay Golf Course - 6 min drive - 2.2 km

Getting around

  • Muskoka, ON (YQA) - 16 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 105 min drive
  • Gravenhurst Station - 4 min drive
  • Washago Station - 21 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Lo Siento Taco Bar - ‬4 min drive
  • ‪Tim Hortons - ‬5 min drive
  • ‪Starbucks - ‬5 min drive
  • ‪Tim Hortons - ‬7 min drive

About this property

Muskoka Bay Resort

  • Muskoka Bay Resort features a golf course and puts you within a 15-minute walk of Lake Muskoka. Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at Cliffside Lounge, which serves breakfast, lunch, and dinner. There are 2 poolside bars, a bar/lounge, and in-room conveniences like kitchens and washers/dryers. Fellow travelers say great things about the helpful staff.

At a glance

CHECK-IN
4:00pm
CHECK-OUT
11:00am

Hotel size

    • 164 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • No cribs (infant beds)

Pets

    • Pets allowed (2 total, up to 50 lbs per pet)*
    • Service animals welcome
    • Specific rooms only. Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation; restrictions apply*
    • Pets must be supervised

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 8:00 AM–1:00 PM
  • 2 poolside bars
  • Restaurant
  • Bar/lounge
  • Water dispenser

Traveling with children

  • Children's pool
  • Playground
  • Children's menu
  • Children's games

What to do

  • Golf privileges
  • Pro golf lessons
  • Ice skating
  • Snowmobiling
  • Snowshoeing
  • Pool table
  • Foosball
  • Table tennis
  • Hiking/biking trails nearby
  • Mountain biking nearby

Working away

  • 2 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Free bicycle rentals
  • Free pool cabanas
  • Golf cart on site
  • Golf clubs on site
  • Pool loungers
  • Pool umbrellas
  • Snow sports gear

Facilities

  • 3 buildings/towers
  • Built in 2019
  • Terrace
  • Fitness center
  • Golf course on site
  • Golf driving range on site
  • Seasonal outdoor pool
  • Bicycle parking
  • Golf clubhouse on site
  • Golf pro shop on site
  • Sauna
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Banquet hall
  • Firepit
  • Outdoor furniture

Accessibility

  • Elevator
  • Elevator door width (inches): 36
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Front entrance ramp
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Hardwood flooring in public areas

Room amenities

Be entertained

  • 43-inch LED TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board
  • Washer and dryer
  • Laundry detergent

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Balcony or patio

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free local calls

Food and drink

  • Full-sized refrigerator/freezer
  • Freezer
  • Kitchen
  • Stovetop
  • Oven
  • Free bottled water
  • Cookware, dishes, and utensils
  • Dishwasher

More

  • Housekeeping on request
  • Bulk dispenser for toiletries
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Guidebooks/recommendations
  • Restaurant dining guide
  • Cleaning supplies

Special features

Dining

Cliffside Lounge - Overlooking the golf course, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Muskoka Dining Room - Overlooking the golf course, this fine-dining restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Fees & policies

Refundable deposits

  • Deposit: CAD 200 per accommodation, per stay

Optional extras

  • Full breakfast is offered for an extra charge of approximately CAD 10 to 30 per person

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 18 to May 8:
  • Golf course

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 50 per accommodation, per stay, plus a one-time cleaning fee of CAD 50

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • The seasonal pool is open from May 09 to October 12
  • Children under 12 years old are not allowed in the swimming pool without adult supervision

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Parties and events are allowed on site.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Muskoka Bay Resort Hotel
Muskoka Bay Resort Gravenhurst
Muskoka Bay Resort Hotel Gravenhurst

Frequently asked questions

Does Muskoka Bay Resort offer free cancellation for a full refund?

Yes, Muskoka Bay Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Muskoka Bay Resort?

Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Muskoka Bay Resort?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of CAD 50 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Muskoka Bay Resort?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Muskoka Bay Resort?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-in and check-out are available.

What is there to do at Muskoka Bay Resort and nearby?

Have fun with winter activities like snowshoeing, snowmobiling, and ice skating and in warmer months, enjoy a round of golf at the onsite golf course. Enjoy amenities like 2 poolside bars, a sauna, and a fitness center.

Are there restaurants at or near Muskoka Bay Resort?

Yes, Cliffside Lounge offers alfresco dining, American cuisine, and golf course views.

Does Muskoka Bay Resort have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.

Does Muskoka Bay Resort have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Muskoka Bay Resort like?

Muskoka Bay Resort is a short 14-minute walk from Lake Muskoka and 13 minutes' walk from Muskoka Discovery Centre.

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Reviews

Muskoka Bay Resort Reviews

8.8

Excellent

9.2

Cleanliness

8.4

Amenities

8.6

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant at the property serves excellent food with very attentive service, making it a highlight of the stay. (47 reviews)
  • The shuttle service was super handy and the drivers were incredibly friendly. (7 reviews)
  • The pool area was great, with lovely views, comfortable seating, and excellent amenities, including a pool bar and sauna. (18 reviews)
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Popular mentions

Room
Service staff
Golf
Restaurant
View
Food
Bed
Shower
Kitchen
Building

Reviews

Verified review

10/10 Exceptional

Modern clean suites in a tranquil and beautiful environment. The service throughout the resort was outstanding and the food at the Cliffside restaurant was delicious. Great stay all around and I would strongly recommend the Muskoka Bay Resort to anyone staying in the Muskoka region.
Verified review

10/10 Exceptional

The room was clean and spacious. The beds were very comfortable and the room was cozy. The front staff were very friendly and accommodating. The balcony was large and we were able to watch the golfers on the course. The whole property was exceptional. The sky bar was not open but we were able to view the other outdoor pool. The views of the golf course by the clubhouse were amazing. We look forward to our next visit.
Verified review

8/10 Very good

We spent a weekend at the hotel and really enjoyed our stay. The hotel is new, with a beautiful restaurant and pool right nearby. There is also a second restaurant and pool on the rooftop, and what a surprise it was! It had a great vibe, two pools, and amazing surrounding views. We would definitely recommend staying here.
Verified review

8/10 Very good

Well run resort. Enjoyed the rooftop lounge and the restaurant. The room was on the small side although having a washer/dryer was a nice touch. We understand that the building we were in was recently opened but our unit had the look of being unfinished. Double coat of primer and spots of drywall mud and the concrete roof had visible seams. Bathroom vanity was tiny although it did have drawers to store stuff - just not enough counter space to actually use it. Location was very accessible to the harbour and shopping.
Verified review

10/10 Exceptional

For golfers, an amazing golf course in immaculate condition Staff was very friendly and accommodating. Great view of the golf course from the third floor.
Verified review

10/10 Exceptional

Overall, very nice place. I had a suite room in the new building and it was spacious and clean. The Muskoka Bay Resort is also well maintained and the shuttle service to get around is easy. The Cliffside restaurant is also fantastic and would highly recommend. Staff are super friendly and nice. The room had everything you would need in a kitchen. The soap/shampoo was of high quality. The laundry also had the detergent as well. The effort is there to make this a seamless experience. My qualm was that the dryer had a lot of sand in it maybe from prior person. I had to clean that myself before using. Overall, highly recommend and expect to be back.
Verified review

10/10 Exceptional

Our check-in went smoothly, however, it would make it a big difference if we were welcomed warmly by the front desk. It was like I was in front of a kiosk and and the questions asked are programmed and no eye contact or warmth. However, the shuttle drivers and few people in the pool area were so welcoming and sweet.
Verified review

10/10 Exceptional

Very nice and clean rooms and property, beautiful views, peaceful and quiet area. A perfect getaway
Verified review

10/10 Exceptional

Amazing friendly staff, clean hotel and spacious wonderful time
Verified review

10/10 Exceptional

We felt welcome from the moment we walked in. Our room was clean, spacious and had everything we needed for our stay. We dined at Cliffside for breakfast and the experience was lovely. Our server Neil was very friendly and attentive and the food was delicious!! All of the dining staff were very lovely to interact with. We are looking forward to coming back to play some golf!
Verified review

8/10 Very good

Beautiful resort. There are mostly homeowners staying here or locals. Quiet and relaxing atmosphere. Entertainment is definitely limited, so it is good for short stays. The pool bar had good service but music was so quiet and selected by staff. Several times, there were no towels available beside the changeroom. Also, the dirty towel pile in the changeroom was there both days we were there (not emptied). The hot sauna was nice on a rainy day. Overall, a cute short stay for a couple.
Verified review

10/10 Exceptional

Very good breakfast
Verified review

10/10 Exceptional

The staff are incredibly helpful and friendly. The restaurant on the premises was wonderful and we highly recommend it. The course is great, the greens are very challenging. The pro shop has a nice selection of clothes. The room is fairly basic, very clean, and has everything you need with a full kitchenet and washer and dryer. The balcony was large with furniture. The only down side for us the pool was under renovation.
Verified review

10/10 Exceptional

The rooms were modern, clean and spacious. Every single staff member we encountered was extremely kind and the view from our balcony was gorgeous. Would definitely return.
Verified review

10/10 Exceptional

Room was clean and staff was helpful
Verified review

10/10 Exceptional

Nice and quiet place with friendly staff
Verified review

10/10 Exceptional

Restaurant and staff were great. Food and service were excellent.
Verified review

10/10 Exceptional

Staff was helpful, Jonny at the front desk was absolutely amazing in accommodating us .
Verified review

10/10 Exceptional

Great staff!!
Verified review

8/10 Very good

Good amenities. Good golf course. Nice restaurant and bar
Verified review

10/10 Exceptional

Clean, high end, modern. Thank you to the Muskoka Bay Team for the exclusive setting and the beautiful villa we are staying in..
Verified review

2/10 Poor

Extremely Disappointing Experience – Terrible Customer Service My wife, our baby, and I travel frequently, and this is one of the few times we’ve felt compelled to leave a negative review. The front desk staff were completely unhelpful. No information about amenities, facilities, or even the lack of phones in the rooms. Our accommodation was in a separate building, requiring us to carry luggage up multiple stairs just to reach an elevator. No porter service. The restaurant, pool, and sauna were all uphill in another building. Our room had cat and dog hair, which I’m allergic to. We also found what appeared to be a dead bug on the sofa bed and took photos. Electrical outlets kept tripping the breaker, which we had to reset ourselves. With no room phone, poor communication, and rainy weather, getting assistance was extremely difficult. The next morning, I asked the front desk for a resort map or directions. The gentleman replied, “It’s just one line, you’ll figure it out.” At checkout, nobody asked about our stay. I handed over the keys and was simply told, “Nope, you’re free to go.” We’ve stayed at properties with shortcomings where exceptional service made up for everything. Here, the service made an already unpleasant experience worse. Beautiful surroundings mean nothing when basic hospitality, cleanliness, and customer care are missing. Extremely disappointing.
Verified review

8/10 Very good

Location is convenient
Verified review

10/10 Exceptional

Laundry available in the room and dining and bar were first class.
Verified review

10/10 Exceptional

Wonderful experience, so beautiful, staff are so kind!