Hacienda Xcanatun, Angsana Heritage Collection

Property class: 5 and above
Luxury hotel with spa, near GNP Insurance Forum

Choose dates to view prices

Hacienda Xcanatun, Angsana Heritage Collection puts you just a 5-minute drive from GNP Insurance Forum and U.S. Consulate General Mérida. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. Other highlights at this luxurious hotel include 3 outdoor pools, a poolside bar, and a fitness center. The helpful staff and overall property condition get great marks from fellow travelers.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Pet friendly
  • Free parking
  • Free WiFi
The current price is $179
$234 total
includes taxes & fees
Nov 17 - Nov 18

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Kij Master Suite - King

A four-poster bed with a wooden frame, white linens, and two bedside lamps.

Kij Master Suite - King

9.2 out of 10
Wonderful
(5 reviews)
  • Garden view
  • 88 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Sayab Governor Suite - King

A bedroom with a large bed, wooden headboard, bedside lamps, and a view of the outdoors through an open door.

Sayab Governor Suite - King

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 129 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Yaab Ambassador Suite - King

A hotel room with a wooden bed, two bedside lamps, a bench, and a patterned floor.

Yaab Ambassador Suite - King

7.0 out of 10
Good
(2 reviews)
  • Garden view
  • 105 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Xcanatun Pool Suite

A hotel room with a large bed, a desk with a lamp, a chair, and a TV.

Xcanatun Pool Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 189 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Naj Junior Suite - King

A spacious bedroom with a large bed, bedside tables, a desk, and a wardrobe.

Naj Junior Suite - King

8.8 out of 10
Excellent
(8 reviews)
  • Garden view
  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Naj Junior Suite - Double

A hotel room with two beds, a ceiling fan, a balcony with a table and chairs, and a view of greenery.

Naj Junior Suite - Double

9.6 out of 10
Exceptional
(15 reviews)
  • Garden view
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Itza Plunge Pool Suite - King

A modern bedroom with a large bed, a wooden wardrobe, a built-in TV, and a stone wall.

Itza Plunge Pool Suite - King

9.2 out of 10
Wonderful
(5 reviews)
  • 89 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Calle 20 s/n, Mérida, YUC, 97302

What's nearby

  • GNP Insurance Forum - 3 min drive - 2.6 km
  • The Harbor Lifestyle Mall - 5 min drive - 4.0 km
  • Yucatán Golf Club - 5 min drive - 4.3 km
  • U.S. Consulate General Mérida - 6 min drive - 4.7 km
  • La Isla Mérida Cabo Norte - 8 min drive - 5.4 km

Getting around

  • Mérida International Airport (MID) - 32 min drive
  • Teya-Merida Station - 23 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Tim Hortons - ‬18 min walk
  • ‪Boston's Pizza - ‬19 min walk
  • ‪Starbucks - ‬16 min walk
  • ‪Wendy’s - ‬8 min walk
  • ‪Little Caesars Pizza - ‬4 min drive

About this property

Hacienda Xcanatun, Angsana Heritage Collection

  • Hacienda Xcanatun, Angsana Heritage Collection puts you just a 5-minute drive from GNP Insurance Forum and U.S. Consulate General Mérida. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. Other highlights at this luxurious hotel include 3 outdoor pools, a poolside bar, and a fitness center. The helpful staff and overall property condition get great marks from fellow travelers.

At a glance

CHECK-IN
3:00pm
CHECK-OUT
12:00pm

Hotel size

    • 54 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • Outside food is not permitted on the premises.

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed (dogs only, 2 total, up to 22 lbs per pet)*
    • Specific rooms only. Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation; restrictions apply*
    • Pets must be supervised
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite valet parking

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Smoke-free property

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Reviews

Hacienda Xcanatun, Angsana Heritage Collection Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

9.4

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant served delicious food with high-quality ingredients and excellent service. (33 reviews)
  • The pool is described as beautiful, fantastic, and incredible, with one being Olympic-sized and another semi-Olympic, heated, and heated to perfect temperature. (26 reviews)
  • The spa services were highly recommended and provided a wonderful experience with high-quality treatments. (8 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

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Reviews

Verified review

10/10 Exceptional

Great Staff Amazing property
Verified review

10/10 Exceptional

We had an amazing stay. The pool, restaurant, and gym were all amazing. The staff was very helpful and courteous. Rooms were large, comfortable, and the bathrooms were terrific.
Verified review

10/10 Exceptional

Really nice facilities. Good place to relax. Good food. Very friendly staff
Verified review

10/10 Exceptional

Great internet throughout the property, staff is excellent, friendly and very helpful.
Verified review

8/10 Very good

Staff was very helpful and the grounds are lovely.
Verified review

8/10 Very good

We chose Hacienda Xcanatun to celebrate our 40th wedding anniversary and they were able to make my vision come true. Communications with event management was consistent, detailed and they made recommendations for service providers who were excellent. The coordination and collaboration between Hacienda, the DJ, photographer, flower arrangements and bakery for the wedding cake was spot on and everything came together beautifully. All our loved ones were so impressed with everything!!! We were so happy. They made our dreams come true. The grounds were immaculate, the food annd service EXCELLENT and we thoroughly enjoyed our stay. We would recommend this property to EVERYONE!
Verified review

10/10 Exceptional

Everything was wonderful and truly met the expectations of a five-star hotel. The rooms are spacious, clean, and very comfortable. The staff are excellent, always friendly and eager to help, and they speak very good English. There is a restaurant with delicious food and a changing menu, as well as a nice poolside bar. The hotel grounds are beautiful and very relaxing. The air conditioning is strong, which makes a big difference in the heat. It feels much cooler and more comfortable here, and the hotel has everything you need to enjoy your stay without even having to leave the property.
Verified review

10/10 Exceptional

Beautiful room and property. Great food. Very peaceful and staff are friendly and accommodating.
Verified review

10/10 Exceptional

The room was lovely and the staff very friendly and helpful. The grounds are peaceful and well kept. A little oasis in Meriida
Verified review

10/10 Exceptional

Loved staying at the hacienda it was perfect for a family trip with my 3 year old.
Verified review

10/10 Exceptional

Our stay was absolutely amazing! The property is stunning, the rooms are beautiful, the beds are super comfortable, and the amenities are fantastic. The staff are so friendly and helpful, and the food is also great (both in the restaurant and pool bar). My husband and I also got massages and that was the best experience. There is also a great churrro and helado place within walking distance and that did not disappoint. 😉
Verified review

10/10 Exceptional

Best hotel room I’ve ever had! From the hot tub to the fantastic bedding and the private patio… wish we could have stayed longer!
Verified review

10/10 Exceptional

Great experience, we had an upgrade room with jacuzzi and privacy. The food and the service at the restaurant is excellent. The Hacienda is beautiful, we are coming back soon! 😃
Verified review

8/10 Very good

Beautiful sanctuary away from town, great place to relax after days of sightseeing. Waited a long time to get room at 4pm. The pool is amazing and water temperature is perfect. Food at restaurant very good. Spa is nice but very expensive
Verified review

10/10 Exceptional

beautiful property and staff members, would definitely want to visit again.
Verified review

6/10 Good

Hard to rate this place. It’s beautiful and most of the staff were great. My gripe was with the copious amount of mosquitoes in my room and the managements lack of a solution other than suggesting I sleep in repellent. They did provide raid for the room and to be fair there were mosquitoes everywhere. But I wasn’t able to sleep well or relax in the room, which more or less ruined the experience. I’d suggest investing in mosquito nets if this is a regular problem, which management insisted it was. I’ve stayed in lots of high end places that have netting that adds to rather than detracts from their overall quality. In the end, I’d hesitate to book this property again for this reason. Otherwise, it was beautiful and the staff were lovely.
Verified review

10/10 Exceptional

Lovely Hacienda with amazing staff. Rooms are very spacious, the pool is beautiful and dining is delicious
Verified review

10/10 Exceptional

My stay at Hacienda Xcanatun was phenomenal and exactly what I needed. The staff and the hospitality they provided exceeded my expectations plus the property is beautiful. I hope to return.
Verified review

4/10 Fair

The hotel is in construction of some future residences all over, and even though we got an upgrade on a great room, you could here in the pool and common areas the construction noise most of the day.
Verified review

10/10 Exceptional

They hebe preserved in very good condition this historic place , the swimming pool is outstanding
Verified review

10/10 Exceptional

Staff was very attentive at every level our comfort was there number 1 priority.
Verified review

10/10 Exceptional

Great plce and service
Verified review

10/10 Exceptional

Excellent service. Rooms were very nice. Food was delicious.Definitely a fantastic hotel.
Verified review

10/10 Exceptional

The property is a hidden gem! Beautiful and extremely good service Hopefully we’ll go back soon
Verified review

8/10 Very good

Very friendly staff. All helpful and most bilingual. Rooms were beautiful. Property was lovely. Walkway to rooms was a bit rocky and tough to navigate in heels. lol. Would recommend and would stay there again if in the area.