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Hacienda Xcanatun, Angsana Heritage Collection

5.0 star property
Luxury hotel with spa, near GNP Insurance Forum

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Photo gallery for Hacienda Xcanatun, Angsana Heritage Collection

3 outdoor pools
Restaurant
Sayab Governor Suite - King | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar
Sports facility
Couples treatment rooms, steam room, body treatments, aromatherapy
Surrounded by the natural beauty of Yucatán, Hacienda Xcanatun, Angsana Heritage Collection offers a tranquil retreat. Relax with aromatherapy or rejuvenate with a body treatment at Angsana Spa. Enjoy local cuisine at one of two on-site restaurants and unwind in the garden.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Airport transfer
  • Spa
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Breakfast available
  • Fitness center
  • Pool bar
  • Swim-up bar
  • Room service
  • Massage/treatment rooms
  • Airport shuttle
  • Terrace

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
The current price is $115
$151 total
includes taxes & fees
Sep 1 - Sep 2

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Xcanatun Pool Suite

Xcanatun Pool Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Xcanatun Pool Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony
Private pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Separate bedroom
  • 189 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Naj Junior Suite - King

Naj Junior Suite - King | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Naj Junior Suite - King

8.0 out of 10
Very good
(4 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Separate bedroom
Blackout drapes/curtains
  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Yaab Ambassador Suite - King

Yaab Ambassador Suite - King | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Yaab Ambassador Suite - King

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Separate bedroom
Blackout drapes/curtains
  • 105 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Kij Master Suite - King

Kij Master Suite - King | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Kij Master Suite - King

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Separate bedroom
Blackout drapes/curtains
  • 88 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Sayab Governor Suite - King

Sayab Governor Suite - King | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Sayab Governor Suite - King

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Separate bedroom
Blackout drapes/curtains
  • 129 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Naj Junior Suite - Double

Naj Junior Suite - Double | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Naj Junior Suite - Double

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Separate bedroom
Blackout drapes/curtains
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Itza Plunge Pool Suite - King

Itza Plunge Pool Suite - King | View from room

Itza Plunge Pool Suite - King

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Separate bedroom
Blackout drapes/curtains
  • 89 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Terrace/patio

Adoro Hotel Boutique

  • Pool
  • Spa
  • Airport transfer
  • Parking available
10.0 out of 10, Exceptional, 42 reviews
The price is $248
$300 total
includes taxes & fees
Sep 10 - Sep 11
Adoro Hotel Boutique
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About the neighborhood

Map
Calle 20 s/n, Mérida, YUC, 97302

What's nearby

  • Plaza Galerias Mall - 4 min drive - 5.1 km
  • Yucatán Siglo XXI Convention Center - 6 min drive - 5.8 km
  • La Isla Mérida Cabo Norte - 6 min drive - 5.0 km
  • Paseo de Montejo - 6 min drive - 6.5 km
  • Yucatan Country Club - 11 min drive - 7.9 km

Getting around

  • Mérida International Airport (MID) - 28 min drive
  • Teya-Merida Station - 23 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Wendy’s - ‬8 min walk
  • ‪Carl's Jr. - ‬17 min walk
  • ‪Café Inédito - ‬17 min walk
  • ‪Hacienda Xcanatún - ‬1 min walk
  • ‪La Libertad - ‬4 min drive

About this property

Hacienda Xcanatun, Angsana Heritage Collection

Hacienda Xcanatun, Angsana Heritage Collection puts you within a 10-minute drive of Yucatán Siglo XXI Convention Center and Paseo de Montejo. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. Other highlights at this luxurious hotel include 3 outdoor pools, a poolside bar, and a fitness center. The helpful staff and overall property condition get great marks from fellow travelers.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 54 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Outside food is not permitted on the premises.

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed (dogs only, 2 total, up to 22 lbs per pet)*
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite valet parking
    • Wheelchair-accessible parking on site

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 7:00 AM–11:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Private dining
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Mosquito nets
  • Fitness center
  • 3 outdoor pools
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall
  • Outdoor entertainment area
  • Outdoor furniture
  • Colonial architecture

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
ROOM

Room amenities

Be entertained

  • 55-inch LED TV
  • Premium satellite channels
  • First-run movies

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed
  • Free rollaway/extra bed

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide
STAR_OUTLINE

Special features

Spa

Angsana Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 7 years old are not allowed in the spa.

MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit: USD 1 per accommodation, per night

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately USD 20 to 40 for adults, and USD 20 to 40 for children
  • Airport shuttle service is offered for an extra charge of USD 48 per vehicle (one-way, maximum occupancy 2)

Pets

  • Pets are allowed for an extra charge of USD 30 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Guests under 7 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
HELP_OUTLINE

Frequently asked questions

Does Hacienda Xcanatun, Angsana Heritage Collection offer free cancellation for a full refund?

Yes, Hacienda Xcanatun, Angsana Heritage Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hacienda Xcanatun, Angsana Heritage Collection?

Yes, there are 3 outdoor pools. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Hacienda Xcanatun, Angsana Heritage Collection?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 22 lbs per pet. There's a charge of USD 30 per pet, per night. Food and water bowls are available.

Is parking offered on site at Hacienda Xcanatun, Angsana Heritage Collection?

Yes, there's free valet parking.

Is airport shuttle service offered by Hacienda Xcanatun, Angsana Heritage Collection?

Yes, an airport shuttle is available. The charge is USD 48 per vehicle one-way.

What are the check-in and check-out times at Hacienda Xcanatun, Angsana Heritage Collection?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at Hacienda Xcanatun, Angsana Heritage Collection?

No, this hotel doesn't have a casino, but Juega Juega Casino (6-min drive) and Diamonds Casino (10-min drive) are both nearby.

What is there to do at Hacienda Xcanatun, Angsana Heritage Collection and nearby?

Hacienda Xcanatun, Angsana Heritage Collection has 3 outdoor pools, 2 bars, and a spa, as well as a fitness center, a picnic area, and a garden.

Are there restaurants at or near Hacienda Xcanatun, Angsana Heritage Collection?

Yes, there are 2 onsite restaurants.

Does Hacienda Xcanatun, Angsana Heritage Collection have any outdoor private spaces?

Yes, every room features a furnished balcony.

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Hacienda Xcanatun, Angsana Heritage Collection Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Popular mentions

Service staff
Room
Restaurant
Food
Breakfast
Cities
Bathroom
Accomodation Type
Ambience
History

Reviews

10/10 Excellent

I had a very amazing stay
Frank, 2-night trip

10/10 Excellent

Fantastic hotel that captures the beauty of Merida.
Jacobo, 2-night trip

10/10 Excellent

It is beautiful, loved the trees the greenery, our bed was so comfortable. Waking up to the sound of the birds and nature. Staff is great ,definitely will be coming back.
Martha, 4-night trip

10/10 Excellent

Loved staying at the hacienda it was perfect for a family trip with my 3 year old.
federica, 5-night trip

10/10 Excellent

A lovely hacienda hotel with a mix of old and new. The main swimming pool is fantastic, and the food/drinks offer of a high standard (if expensive) with very professional service level throughout. Our modern room was incredible with outside shower, bath, terrace area, and bed. Although some of the original hacienda charm is being lost by the hotel's expansion, it is being sensitively done with beautiful landscaping and spa area. Note that there is building work going on overlooking the main pool, but not overly intrusive. For peaceful enjoyment, the hotel may also need to think about making one of the two other pools into a children's area or enforcing clearer etiquette on pool use.
Andrew, 1-night trip

10/10 Excellent

The excellence in the service
Ernesto, 5-night trip

10/10 Excellent

beautiful property and staff members, would definitely want to visit again.
AMARENDRA, 3-night trip

10/10 Excellent

Great experience and service. The only suggestion would be to improve the restaurants wine list.
Miguel Angel, 3-night trip

10/10 Excellent

Good deal

Very nice facilities
Jorge, 1-night trip

10/10 Excellent

Absolutely loved this property. The staff is excellent, they all know your name immediately and no matter who is near you they are asking if we need anything and are there to assist in anyway. The property is quiet and beautiful.
Kris, 8-night trip

10/10 Excellent

My stay at Hacienda Xcanatun was phenomenal and exactly what I needed. The staff and the hospitality they provided exceeded my expectations plus the property is beautiful. I hope to return.
Pamela, 3-night trip

10/10 Excellent

The property is a hidden gem! Beautiful and extremely good service Hopefully we’ll go back soon
Ionita, 1-night trip

8/10 Good

When you take breakfast they also charge you for coffee/tea. Price spa extremely high.
Frans Johan, 7-night trip

4/10 Poor

Yhe rooms are good Service and food is awfull The pricing not so good In general the staff service is the worse
FEDERICO, 1-night trip

10/10 Excellent

Excelente
Carlos a, 3-night trip

10/10 Excellent

The hacienda style is beautiful
MARIELA, 4-night trip

10/10 Excellent

Lovely Hacienda with amazing staff. Rooms are very spacious, the pool is beautiful and dining is delicious
Brenda, 4-night trip

10/10 Excellent

So lovely and beautiful
Ross A., 1-night trip

10/10 Excellent

Very friendly service is excellent
Rocio, 5-night trip

10/10 Excellent

Excellent service. Rooms were very nice. Food was delicious.Definitely a fantastic hotel.
Arturo A, 4-night trip

10/10 Excellent

Great plce and service
Daniel, 2-night trip

10/10 Excellent

Couple Retreat.

Elegant. Quiet. Some construction now but still lovely. Room was exceptional. Food was really good.
Blair, 1-night trip

10/10 Excellent

One of the best in over 40 years professional trav

Stunning. Brilliant. One of the best hotel stays EVER. I do well over 30 nights a year and have done for decades. One of my all time favourite stays. Great even exceptional staff. Absolutely beautiful property, gorgeous grounds and gardens. Fabulous pool. You will not regret staying here.
Simon, 3-night trip

10/10 Excellent

Amazing service!!!
Oscar, 4-night trip

10/10 Excellent

This is a beautiful and well maintained property. The rooms are spacious and well appointed. The staff could not be any nicer and more helpful. They were a delight. The restaurant was superb. It’s hard to recommend Hacienda Xcanatun enough.
Scott, 4-night trip