Stars Hotel

Property class: 3.5
Hotel with spa, near Jemaa el-Fnaa

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Located just 3.9 mi (6.2 km) from the airport, Stars Hotel offers a shuttle (available 24 hours). Guests can visit the spa to indulge in hot stone massages, facials, or body scrubs, and PENSEE serves breakfast, lunch, and dinner. Other highlights include 2 hot tubs, an indoor pool, and an outdoor pool. Fellow travelers love the helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

Standard Double or Twin Room

8.8 out of 10
Excellent
(13 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed

Single Room

9.6 out of 10
Exceptional
(5 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

Suite with Jacuzzi

10.0 out of 10
Exceptional
(2 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Superior Double Room

9.2 out of 10
Wonderful
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

Deluxe Room

  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed

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About the neighborhood

Map
Angle Rue Sebou et Rue Ouadi Guéliz, Rue Ouadi Naffis, Marrakech, Marrakesh-Safi, 40000

What's nearby

  • Marrakech Plaza - 3 min walk - 0.3 km
  • Carré Eden Shopping Center - 10 min walk - 0.9 km
  • Avenue Mohamed VI - 15 min walk - 1.3 km
  • Majorelle Garden - 18 min walk - 1.6 km
  • Jemaa el-Fnaa - 4 min drive - 1.8 km

Getting around

  • Menara Airport (RAK) - 13 min drive
  • Marrakech Central Station - 21 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪L'ADRESSE - ‬3 min walk
  • ‪Vert Midi - ‬1 min walk
  • ‪MARH Coffee Roasters - ‬6 min walk
  • ‪Gon’s Chicken - ‬5 min walk
  • ‪Lola skylounge & pool bar - ‬6 min walk

About this property

Stars Hotel

  • Located just 3.9 mi (6.2 km) from the airport, Stars Hotel offers a shuttle (available 24 hours). Guests can visit the spa to indulge in hot stone massages, facials, or body scrubs, and PENSEE serves breakfast, lunch, and dinner. Other highlights include 2 hot tubs, an indoor pool, and an outdoor pool. Fellow travelers love the helpful staff.

At a glance

CHECK-IN
3:00pm
CHECK-OUT
12:00pm

Hotel size

    • 44 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Local laws may restrict unmarried guests from sharing a room

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No onsite parking

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Smoke-free property

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Reviews

Stars Hotel Reviews

8.6

Excellent

8.6

Cleanliness

7.8

Amenities

8.8

Staff & service

8.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was a highlight with a variety of foods and staff being very attentive and nice. (12 reviews)
  • The spa at this property was described as excellent and fantastic. (3 reviews)
  • The restaurant served a variety of buffet food at reasonable prices and offered an exceptional brunch formula. (4 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Room
Breakfast
Location
Restaurant
Lobby
Balcony
Food
Bathroom
Value

Reviews

Verified review

10/10 Exceptional

Great location in the 'new city' which seems like it only means it's not in the ancient part of the city walls. Great A/C if you're into that kind of thing, very helpful staff fluent in English, Spanish, French
Verified review

10/10 Exceptional

Great Location very nice and helpful staff!!
Verified review

10/10 Exceptional

The location of the hotel is good, near to everything, the staff was friendly, the room was clean and comfortable 👍
Verified review

8/10 Very good

Very nice place and excellent service
Verified review

10/10 Exceptional

The buffet breakfast was excellent. The staff was very friendly. Good, walkable location.
Verified review

10/10 Exceptional

Spacious room and very clean
Verified review

10/10 Exceptional

Front desk staff were fantastic. Very good breakfast. Had a massage at the spa, it was excellent.
Verified review

10/10 Exceptional

Very welcoming. Reception staff were excellent. Breakfast was ample and delicious. Nice and quiet property and quite safe.
Verified review

10/10 Exceptional

The hotel was nice and clean with lovely staffs especially the manager Samira she was very helpful and kind. I was also impressed with the food 💥
Verified review

10/10 Exceptional

Me and my family had a really good time here. The receptionist, Khaled and Khaleel made us feel welcome and treated us very nice and kindly. We loved the service overall and we would definitely be coming back here again.
Verified review

6/10 Good

Customer service ie excellent but the condition of the property is dated. The location is perfect.
Verified review

10/10 Exceptional

First time in Marrakech and the staff made us feel like home. Super friendly and attentive staff. Room, beds, and breakfast were great. I would definitely recommend this hotel. Lots of dining options around walking distance. Thank you STARS Hotel! Hope to visit once again.
Verified review

10/10 Exceptional

Wonderful Staff

The staff is very friendly and kind. Extremely helpful and they give their guests the attention they deserve.
Verified review

8/10 Very good

Staff were friendly and helpful. Restaurant served varieties of buffet food at reasonable price. Very clean and nice environment. However there were flies everywhere, maybe due to the hot weather. Bedroom was clean and very comfortable with cool air conditioning. It needs to walk about 20 minutes to the Square and open market (Souk). Its a bit hard walking under the strong sun.
Verified review

8/10 Very good

The staff was very kind and friendly. The room was spacious but the bathroom was in a bad condition.
Verified review

8/10 Very good

Pleasant stay

A decent hotel, the room and bathroom were great, nice rooftop with a small pool and a couple of loungers. The restaurant served great dinner, however I can’t say the same for the breakfast - a lot of items missing, extremely slowly refilled, I had flashbacks of supermarket shelves during Covid
Verified review

10/10 Exceptional

Excellent customer service- everyone was so welcoming and lovely! Especially the bellman Khalid- always greeted me and my partner with a big smile and treated us like good friends. The rooms are all clean and spacious. A highlight was the Saturday buffet- great value for money.
Verified review

10/10 Exceptional

Enjoyed my stay and felt very welcome by Khaled at the front desk. Had a mini incident with another guest who mistaken our room for his but the matter was quickly resolved by the manager (Abdelwahab) who was extremely polite and very professional. Made us feel comfortable and assured we had everything to enjoy our time while visiting. The breakfast had a variety of foods and staff are very attentive and nice. Definitely recommend this hotel for it’s convenient location and friendly service.
Verified review

6/10 Good

Very nice hotel with good rooms. But the sun chair at the pool are ridiculous and the pool could be open longer in the evening. The restaurant down is ok, I didn't have fresh croissant in the morning and the restaurant wasn't so clean everywhere. Personal is very friendly in the hotel.
Verified review

6/10 Good

We stayed for 7 nights. Booked Suites. Overall nice staff. But hotel wasn't willing to replace towels, they wanted us to use smae towel for 3 days before changing them. Tea & coffee sachets were not replenished, even though we requested few times. Paid over £1600 for rooms, getting hotel staff to provide basic amenties proved a difficult task.
Verified review

6/10 Good

No toilet paper in room on arrival. Towels were stained. Restaurant served à traditional Moroccan dish with French Fries instead of vegetables. Pool is only open 10 am to 6 pm. Elevator was broken for a good part of our stay. The shuttle driver was lovely. Close to the Medina, square and shopping.
Verified review

2/10 Poor

The room included breakfast but the restaurant staff was appalling. The spread was very limited, they didn’t replenish the limited items at any speed. They ignored requests, I asked for mint tea a number of times they didn’t serve me. They poured a native that was staying in the hotel mint tea in a vase that didn’t ask for it and he never drank it. It seem they don’t appreciate people from the sub continent. The restaurant staff and reception was rude. House keeping was the only decent people, they was very good. I felt majority of the staff was hostile & I wouldn’t stay her again.
Verified review

10/10 Exceptional

Nice room with big balcony. quite noisy outside during evening.
Verified review

10/10 Exceptional

Nice staff Great Location!!!
Verified review

10/10 Exceptional

Great place