Stars Hotel

Property class: 3.5
Hotel with spa, near Jemaa el-Fnaa

Choose dates to view prices

Located just 3.9 mi (6.2 km) from the airport, Stars Hotel offers a shuttle (available 24 hours). Guests can visit the spa to indulge in hot stone massages, facials, or body scrubs, and PENSEE serves breakfast, lunch, and dinner. Other highlights include 2 hot tubs, an indoor pool, and an outdoor pool. Fellow travelers love the helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Full-service spa
  • Indoor pool and outdoor pool
  • 2 hot tubs
  • Steam room
  • 2 coffee shops/cafes
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Front-desk safe
  • Laundry service

Feel at home (6)

  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
The current price is $110
$123 total
includes taxes & fees
Sep 24 - Sep 25

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double or Twin Room

A hotel room with a bed, a desk, a television, and a balcony with a city view.

Standard Double or Twin Room

8.8 out of 10
Excellent
(13 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Single Room

A hotel room with a large bed, bedside table, and a desk with a chair.

Single Room

9.6 out of 10
Exceptional
(5 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite with Jacuzzi

A hotel room with a large bed, a seating area with a table, and a balcony with a view of buildings.

Suite with Jacuzzi

10.0 out of 10
Exceptional
(2 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

A modern hotel room with a large bed, a dining area, and a balcony with a city view.

Superior Double Room

9.2 out of 10
Wonderful
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

A hotel room with two beds, a desk with a flat-screen TV, a small table with a vase of flowers, and a painting on the wall.

Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Room

A hotel room with a wooden headboard, two gold pillows, a white bedspread, and a framed abstract painting on the wall.

Deluxe Room

  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed

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The price is $93
$107 total
includes taxes & fees
Sep 21 - Sep 22
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About the neighborhood

Map
Angle Rue Sebou et Rue Ouadi Guéliz, Rue Ouadi Naffis, Marrakech, Marrakesh-Safi, 40000

What's nearby

  • Marrakech Plaza - 3 min walk - 0.3 km
  • Carré Eden Shopping Center - 10 min walk - 0.9 km
  • Place Bab Doukkala - 10 min walk - 0.9 km
  • Avenue Mohamed VI - 15 min walk - 1.3 km
  • Majorelle Garden - 18 min walk - 1.6 km

Getting around

  • Menara Airport (RAK) - 13 min drive
  • Marrakech Central Station - 21 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪L'ADRESSE - ‬3 min walk
  • ‪Mama Afrika - ‬2 min walk
  • ‪Vert Midi - ‬1 min walk
  • ‪Gon’s Chicken - ‬5 min walk
  • ‪Layali Karoun - ‬4 min walk

About this property

Stars Hotel

  • Located just 3.9 mi (6.2 km) from the airport, Stars Hotel offers a shuttle (available 24 hours). Guests can visit the spa to indulge in hot stone massages, facials, or body scrubs, and PENSEE serves breakfast, lunch, and dinner. Other highlights include 2 hot tubs, an indoor pool, and an outdoor pool. Fellow travelers love the helpful staff.

At a glance

Hotel size

    • 44 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Local laws may restrict unmarried guests from sharing a room

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No onsite parking

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free self-serve breakfast each morning 7:30 AM–10:30 AM
  • 2 coffee shops
  • Restaurant

Traveling with children

  • Lifeguard on site

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • 2 hot tubs
  • Massage/treatment rooms
  • Steam room
  • Lockers available

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Closed captioned TV
  • Visual fire alarm
  • Well-lit path to entrance

Room amenities

Be entertained

  • 43-inch Smart TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has 2 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a steam room. The spa is open daily.

Dining

PENSEE - This café serves breakfast, lunch, dinner, and light fare. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MAD 11.00 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of MAD 150 per room (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge of MAD 400 (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 10:30 AM to 6:30 PM

Policies

Extra-person charges may apply and vary depending on property policy.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Stars Hôtel

Stars Hotel Spa

Stars Hotel Hotel

Stars Hotel Marrakech

Stars Hotel Hotel Marrakech

Frequently asked questions

Is there a pool at Stars Hotel?

Yes, there's an indoor pool and an outdoor pool. Guests have pool access from 10:30 AM to 6:30 PM.

Are pets allowed at Stars Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Stars Hotel?

Sorry, there's no onsite parking at Stars Hotel.

Is airport shuttle service offered by Stars Hotel?

Yes, an airport shuttle is available. The charge is MAD 150 per room one-way.

What are the check-in and check-out times at Stars Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of MAD 400 (subject to availability).

Is there an onsite casino at Stars Hotel?

No, this hotel doesn't have a casino, but Le Grand Casino de La Mamounia (19-min walk) and Casino de Marrakech (19-min walk) are both nearby.

What is there to do at Stars Hotel and nearby?

Stars Hotel has a spa and an outdoor pool, as well as a steam room.

Are there restaurants at or near Stars Hotel?

Yes, there's an onsite restaurant, PENSEE.

What's the area around Stars Hotel like?

Stars Hotel is in Gueliz, a short 4-minute walk from Marrakech Plaza and 20 minutes' walk from Koutoubia Mosque.

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Reviews

Stars Hotel Reviews

8.6

Excellent

8.6

Cleanliness

7.8

Amenities

8.8

Staff & service

8.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as good, decent, ample, delicious, and excellent with a variety of options available. (15 reviews)
  • Restaurant staff were friendly and helpful, serving great food and providing excellent service. (12 reviews)
  • The spa facilities and options were great and the massage was excellent. (9 reviews)
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Popular mentions

Service staff
Room
Breakfast
Location
Restaurant
Value
Lobby
Food
Bathroom
Family friendly

Reviews

Verified review

10/10 Exceptional

Great location in the 'new city' which seems like it only means it's not in the ancient part of the city walls. Great A/C if you're into that kind of thing, very helpful staff fluent in English, Spanish, French
Verified review

10/10 Exceptional

Great Location very nice and helpful staff!!
Verified review

10/10 Exceptional

The location of the hotel is good, near to everything, the staff was friendly, the room was clean and comfortable 👍
Verified review

8/10 Very good

Very nice place and excellent service
Verified review

10/10 Exceptional

The buffet breakfast was excellent. The staff was very friendly. Good, walkable location.
Verified review

10/10 Exceptional

Spacious room and very clean
Verified review

10/10 Exceptional

Very welcoming. Reception staff were excellent. Breakfast was ample and delicious. Nice and quiet property and quite safe.
Verified review

10/10 Exceptional

Front desk staff were fantastic. Very good breakfast. Had a massage at the spa, it was excellent.
Verified review

10/10 Exceptional

The hotel was nice and clean with lovely staffs especially the manager Samira she was very helpful and kind. I was also impressed with the food 💥
Verified review

10/10 Exceptional

Me and my family had a really good time here. The receptionist, Khaled and Khaleel made us feel welcome and treated us very nice and kindly. We loved the service overall and we would definitely be coming back here again.
Verified review

10/10 Exceptional

First time in Marrakech and the staff made us feel like home. Super friendly and attentive staff. Room, beds, and breakfast were great. I would definitely recommend this hotel. Lots of dining options around walking distance. Thank you STARS Hotel! Hope to visit once again.
Verified review

6/10 Good

Customer service ie excellent but the condition of the property is dated. The location is perfect.
Verified review

8/10 Very good

Staff were friendly and helpful. Restaurant served varieties of buffet food at reasonable price. Very clean and nice environment. However there were flies everywhere, maybe due to the hot weather. Bedroom was clean and very comfortable with cool air conditioning. It needs to walk about 20 minutes to the Square and open market (Souk). Its a bit hard walking under the strong sun.
Verified review

10/10 Exceptional

Wonderful Staff

The staff is very friendly and kind. Extremely helpful and they give their guests the attention they deserve.
Verified review

8/10 Very good

The staff was very kind and friendly. The room was spacious but the bathroom was in a bad condition.
Verified review

8/10 Very good

Pleasant stay

A decent hotel, the room and bathroom were great, nice rooftop with a small pool and a couple of loungers. The restaurant served great dinner, however I can’t say the same for the breakfast - a lot of items missing, extremely slowly refilled, I had flashbacks of supermarket shelves during Covid
Verified review

10/10 Exceptional

Excellent customer service- everyone was so welcoming and lovely! Especially the bellman Khalid- always greeted me and my partner with a big smile and treated us like good friends. The rooms are all clean and spacious. A highlight was the Saturday buffet- great value for money.
Verified review

10/10 Exceptional

Enjoyed my stay and felt very welcome by Khaled at the front desk. Had a mini incident with another guest who mistaken our room for his but the matter was quickly resolved by the manager (Abdelwahab) who was extremely polite and very professional. Made us feel comfortable and assured we had everything to enjoy our time while visiting. The breakfast had a variety of foods and staff are very attentive and nice. Definitely recommend this hotel for it’s convenient location and friendly service.
Verified review

6/10 Good

Very nice hotel with good rooms. But the sun chair at the pool are ridiculous and the pool could be open longer in the evening. The restaurant down is ok, I didn't have fresh croissant in the morning and the restaurant wasn't so clean everywhere. Personal is very friendly in the hotel.
Verified review

6/10 Good

We stayed for 7 nights. Booked Suites. Overall nice staff. But hotel wasn't willing to replace towels, they wanted us to use smae towel for 3 days before changing them. Tea & coffee sachets were not replenished, even though we requested few times. Paid over £1600 for rooms, getting hotel staff to provide basic amenties proved a difficult task.
Verified review

6/10 Good

No toilet paper in room on arrival. Towels were stained. Restaurant served à traditional Moroccan dish with French Fries instead of vegetables. Pool is only open 10 am to 6 pm. Elevator was broken for a good part of our stay. The shuttle driver was lovely. Close to the Medina, square and shopping.
Verified review

2/10 Poor

The room included breakfast but the restaurant staff was appalling. The spread was very limited, they didn’t replenish the limited items at any speed. They ignored requests, I asked for mint tea a number of times they didn’t serve me. They poured a native that was staying in the hotel mint tea in a vase that didn’t ask for it and he never drank it. It seem they don’t appreciate people from the sub continent. The restaurant staff and reception was rude. House keeping was the only decent people, they was very good. I felt majority of the staff was hostile & I wouldn’t stay her again.
Verified review

10/10 Exceptional

Nice room with big balcony. quite noisy outside during evening.
Verified review

10/10 Exceptional

Nice staff Great Location!!!
Verified review

10/10 Exceptional

Great place