The Ritz-Carlton, Nikko

Property class: 5 and above
Luxury hotel with 2 restaurants, near Kegon Falls

Choose dates to view prices

The Ritz-Carlton, Nikko puts you in a great location, within just a 10-minute walk of Kegon Falls and Lake Chūzenji. You can visit the spa to be pampered with hot stone massages, facials, or aromatherapy, and The Japanese Restaurant, one of 2 restaurants, serves Japanese cuisine and is open for breakfast, lunch, and dinner. This luxurious hotel also features a bar/lounge, a health club, and a 24-hour fitness center.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
The current price is $829
$1,050 total
Nov 24 - Nov 25

Room options

Available filters for rooms
Showing 8 of 8 rooms

Room, 2 Double Beds (View)

  • Mountain view
  • 57 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

Room, 1 King Bed (View)

  • Mountain view
  • 57 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony (View)

9.6 out of 10
Exceptional
(10 reviews)
  • Lake view
  • 57 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Balcony (View)

  • Lake view
  • 57 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

Suite, 1 King Bed, Balcony (View)

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 116 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 57 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Garden View

  • Garden view
  • 57 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

Suite, 1 King Bed, Balcony, Lake View (Balcony)

  • Lake view
  • 278 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

About the neighborhood

Map
2482 CHUGUSHI, Nikko, 09, 321-1661

What's nearby

  • Nikko National Park - 1 min walk - 0.0 km
  • Lake Chūzenji - 3 min walk - 0.3 km
  • Tochigi Prefectural Nikko Natural Science Museum - 4 min walk - 0.4 km
  • Kegon Falls - 9 min walk - 0.8 km
  • Chuzenji Temple - 15 min walk - 1.3 km

Getting around

  • Nikko Station - 31 min drive
  • Nikko Tobunikko Station - 32 min drive
  • Imaichi Station - 37 min drive

Restaurants

  • ‪すいとん つみっこ - ‬8 min walk
  • ‪The Bar - ‬6 min walk
  • ‪赤沼茶屋 - ‬13 min drive
  • ‪林屋 - ‬22 min drive
  • ‪ホテル湖上苑 レストラン日光 - ‬7 min walk

About this property

The Ritz-Carlton, Nikko

  • The Ritz-Carlton, Nikko puts you in a great location, within just a 10-minute walk of Kegon Falls and Lake Chūzenji. You can visit the spa to be pampered with hot stone massages, facials, or aromatherapy, and The Japanese Restaurant, one of 2 restaurants, serves Japanese cuisine and is open for breakfast, lunch, and dinner. This luxurious hotel also features a bar/lounge, a health club, and a 24-hour fitness center.

At a glance

CHECK-IN
3:00pm
CHECK-OUT
12:00pm

Hotel size

    • 94 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-out available
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Uncovered onsite valet parking (JPY 3000 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Limited valet parking on site
    • Electric vehicle charging point on site

Other information

    • Smoke-free property

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

The Ritz-Carlton, Nikko Reviews

9.4

Exceptional

9.8

Cleanliness

9.2

Amenities

9.2

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was good and had both Japanese and Western options, with some reviewers finding it even more than enough. (5 reviews)
  • The restaurant served excellent food, including Japanese and Western options, with a standout kaiseki course and delicious breakfast. (5 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.
Report

Reviews

Verified review

10/10 Exceptional

Walking distance to lake, waterfall, and national park. Relaxing and serene atmosphere.
Verified review

10/10 Exceptional

Best place in Nikko

The Ritz Carlton did not disappoint, Max checked us in made us feel so welcome. The entire staff was superb. The hotel fits beautifully into the surroundings would definitely stay there again.
Breakfast on our balcony
Verified review

10/10 Exceptional

Overall, my stay at the Ritz-Carlton Nikko was nothing short of exceptional. The combination of the hotel's serene location by the lake, impressive interior, outstanding dining options, and top-notch service truly set it apart as a luxurious retreat that I would highly recommend to anyone looking for a refined and relaxing getaway. My experience at this hotel has left me with wonderful memories and a deep appreciation for the Ritz-Carlton brand.
Verified review

2/10 Poor

Only the price of the stay makes it a 5 star hotel! Fabulous grounds and rooms over Chuzenji lake but the service was dismal. Rooms not ready at check-in but what’s worse is that one of the rooms given had marks of someone having sat on the bed as we walked in. Allocates time slots for breakfast with a few seats at the grilled counter of the teppanyaki restaurant with additional fragrance of the grilled fish from the night before and facing a wall with that. Sharp fish bones found in 2 of the savoury cakes during our afternoon tea. Stupid seating arrangements at the Lake House restaurants with a very uncomfortable sofa and no stock on the only Italian wine we ordered. We have been clients of RC Tokyo for 17 years with no problem at all but the RC Nikko is a disgrace to the Japanese welcoming tradition. It comes down to the hotel management and this GM should be fired! There is a management problem at every level and it generally comes down from the top! Stay away!
Verified review

10/10 Exceptional

Amazing hotel and enjoy it
Verified review

10/10 Exceptional

I would tell everyone traveling to japan to go to Nikko and to stay at this property. It is magical!!
Verified review

10/10 Exceptional

The hotel property is amazing. But don’t like the area. Everything closed around 5:00 pm. There was no restaurant s in the area and shopping, so we have to eat at the hotel.
Verified review

4/10 Fair

Tourist IG trap. Feels nothing like Japanese. Very much an American ran hotel that pretends to be Japanese. Food both breakfast and dinner very westernized Japanese food and don’t taste good. Everything is designed to look good for a camera but no substance. My shoes were very dirty from a hike. Staff informed us they shoe cleaning service for free. Turns out just tapping the shoe. I went to front desk and ask if I can pay for a proper shoe clean. Staff was confident they have this service but this isn’t his “department” and informed me they will have the “proper team” contact me to arrange, never heard back! Horrible service. Incredible over priced for what they provide. I moved from a Japanese brand ryokan and this hotel can’t remotely compare in service and room, and they are also much more competitively price. This place is just a IG trap!!! The hype is a fraud.
Verified review

10/10 Exceptional

It’s almost flawless if they’d improve few things

Excellent location, very spacious room with excellent view of the lake. Staff were all nice and helpful. Food quality was good too. The yukata provided was way toooo long for Asian (even small size). It was too transparent and not soft enough. The lake area was rather cool but no “vest” to wear outside the yukata was provider. I couldnt enjoy the nice garden with my yukata… it was too cold. Besides, please consider to serve milk at the onsen resting room. It was my first time in Japanese onsen that no milk was provided. No matter it is free of charge to not, it should have it. It is just the culture and some customers like me would be expecting it. Except the milk and yukata….. it is almost perfect. We did enjoy my stay very much.
view from my room
bathroom
afternoon tea
view from my room in the morning
Verified review

10/10 Exceptional

I stayed at the Ritz-Carlton Nikko recently and honestly, it was one of the best hotel experiences I’ve ever had. The location alone makes it worth the trip — right on Lake Chuzenji, with the mountains and waterfalls of Nikko all around. It feels super peaceful and completely different from the city vibe of Tokyo. Rooms The rooms are huge by Japanese standards and beautifully designed. Think modern but with lots of Japanese touches — sliding doors, deep soaking tubs, and big windows that frame either the lake or the mountains. Mine had a lake view and waking up to that every morning was amazing. Food Food was excellent. Breakfast had both Japanese and Western options (the Japanese one was really special). Dinner was pricey, but the kaiseki course was worth it for the experience. If you want something lighter, there are cafés around the lake too. Onsen & Spa This is where the hotel really stands out. The onsen (hot spring) is incredible — both indoor and outdoor baths with natural hot spring water. Sitting outside in the hot bath while looking at the mountains was pure magic. Service super professional, but also warm and friendly. They remembered small details about preferences and made everything feel easy. Special thanks to Alex, Marek and Tiff. Overall If you’re heading to Nikko and want to splurge, this is the place. It’s not cheap, but it feels like an experience rather than just a hotel stay. Perfect for a co
Verified review

10/10 Exceptional

溫泉有特色,非常棒。風景區位於走路範圍內,值得一住再住。
Verified review

10/10 Exceptional

スタッフの皆様も親切で快適に過ごせました。
Verified review

10/10 Exceptional

非常好的住宿體驗,空間漂亮,動線規劃順暢,燈光設計理想,值得重複住宿。
Verified review

10/10 Exceptional

Tudo perfeito !!! Quarto limpo, equipe incrível….
Verified review

8/10 Very good

スタッフの対応、サービス、お部屋も素敵で快適に過ごせました。シーツの素材がとてもよく、とても気持ちよかったです。ディナーのコースでのお食事が少しだけ量が少なく感じたのとお料理の間が空きすぎると感じました。でも素材のよさも味付けも美味しく朝食は充実しすぎるくらいでした。素晴らしい2日間をありがとうございました。
Verified review

10/10 Exceptional

全館專人接待與介紹 對於較晚入住旅客很貼心服務
Verified review

10/10 Exceptional

素晴らしいサービスでした。今回は記念日で背伸びしましたが、また行きたいと思える素敵な場所でした。スタッフの皆さんありがとうございました。
Verified review

10/10 Exceptional

良かった。
Verified review

10/10 Exceptional

全てにおいて、とても素晴らしい旅になりました。 部屋の完璧な清潔感、温泉、食事等々。 素敵な経験をささて頂きありがとうございました!
Verified review

10/10 Exceptional

世界中のリッツに宿泊させて頂いておりますが、日光のリッツホテルは流石!おもてなし日本!世界のリッツを超えた素晴らいおもてなし、グローバルで、食事も素晴らしかったです。静寂で景色もおごそかで、 素晴らしい贅沢な時間、空間を独り占め出来る 心地の良いホテルでした。 スタッフの皆様も、お客様に心で寄り添って下さり感謝です。
Verified review

6/10 Good

洋食が美味しくなかった。 朝食は美味しかった。
Verified review

10/10 Exceptional

遅くても夕方6時くらいまでにホテルに到着した方が良いです。ホテルの周りでなかなか食事が出来ません。鳥居近くのペンションメロディーと言う名前だったと思いますがステーキ丼2200円などその他2人で5000円で満足な食事できました。19時には閉まります。ペンションの駐車場の横に酒屋さんあり、買い出しできました。リッツ・カールトンの中は別世界ですが周りにコンビニはないのでご注意下さい。
Verified review

10/10 Exceptional

木造のは部屋が和を感じさせてくれてとてもよかった。温泉もついてるのはポイント高いです。海外の方が多くて食事は静かに食べたかったなと思いました。色々と要望に応えてくださりさすがラグジュアリーホテルだなと感じました。また行きたいです。
Verified review

10/10 Exceptional

Excelente excepto por servicio transporte

Uno de los mejores hoteles que hemos ido. No hay mucho que hacer donde se encuentra y ayudaría que tuvieran un servicio para recoger en la estación de tren.
Verified review

10/10 Exceptional

誕生日に利用。アクティビティが充実していてとても楽しめた。スタッフも心地よい気遣いで穏やかに過ごすことができた。