Crowne Plaza Memphis Downtown by IHG

Property class: 3.5
Hotel with restaurant, near Beale Street

Choose dates to view prices

At Crowne Plaza Memphis Downtown by IHG, you'll be just a 5-minute drive from Beale Street and FedExForum. Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at Notes & Provisions, which serves breakfast and dinner. Other highlights include a fitness center, a snack bar/deli, and a garden. The helpful staff and location get good marks from fellow travelers.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Fitness center
  • Self parking
  • Seasonal outdoor pool
  • 24-hour business center
  • Business center
  • 10 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Garden

For families (6)

  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room, 2 Double Beds, City View

A hotel room with two beds, a desk, a television, and a large window with curtains.

Standard Room, 2 Double Beds, City View

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (High Floor)

A hotel room with a large bed, a desk with a computer, a TV, and a view of the cityscape.

Standard Room, 1 King Bed (High Floor)

7.8 out of 10
Good
(9 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (High Floor)

A hotel room with two beds, a desk, a television, and a large window with curtains.

Standard Room, 2 Double Beds (High Floor)

  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

A hotel room with a dining area, a bed, a television, and a desk with a lamp.

Suite, 1 Bedroom

  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

A hotel room with two beds, a desk, a television, and a large window with curtains.

Junior Suite, 1 King Bed with Sofa bed

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

A hotel room with a large bed, a TV, a desk, and a chair.

Standard Room

8.0 out of 10
Very good
(19 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a desk, a television, and a large window with curtains.

Standard Room, 2 Double Beds

8.2 out of 10
Very good
(33 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk with a computer, a TV, and a view of the cityscape.

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(22 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Double Beds, Roll-in Shower (Mobility)

A hotel room with two beds, a desk, a television, and a large window with curtains.

Standard Room, 2 Double Beds, Roll-in Shower (Mobility)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

A bathroom with a shower, toilet, vanity, and a framed sign on the wall.

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

A hotel room with a large bed, a desk with a computer, a TV, and a view of the cityscape.

Standard Room, 1 King Bed, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Mid Floor)

A hotel room with a large bed, a desk with a computer, a TV, and a view of the cityscape.

Standard Room, 1 King Bed (Mid Floor)

8.6 out of 10
Excellent
(9 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Double Beds (Mid Floor)

A hotel room with two beds, a desk, a television, and a large window with curtains.

Standard Room, 2 Double Beds (Mid Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

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About the neighborhood

Map
300 N 2nd Street, Memphis, TN, 38105

What's nearby

  • Renasant Convention Center - 3 min walk - 0.3 km
  • Bass Pro Shops at the Pyramid - 8 min walk - 0.7 km
  • The Peabody Memphis - 14 min walk - 1.2 km
  • Peabody Ducks - 16 min walk - 1.4 km
  • Beale Street - 17 min walk - 1.5 km

Getting around

  • Memphis International Airport (MEM) - 17 min drive
  • Memphis Central Station - 9 min drive

Restaurants

  • ‪The Lookout at the Pyramid - ‬13 min walk
  • ‪Westy's - ‬4 min walk
  • ‪Wahlburgers - ‬13 min walk
  • ‪Taco Nganas - ‬11 min walk
  • ‪Wendy's - ‬11 min walk

About this property

Crowne Plaza Memphis Downtown by IHG

  • At Crowne Plaza Memphis Downtown by IHG, you'll be just a 5-minute drive from Beale Street and FedExForum. Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at Notes & Provisions, which serves breakfast and dinner. Other highlights include a fitness center, a snack bar/deli, and a garden. The helpful staff and location get good marks from fellow travelers.

At a glance

Hotel size

    • 230 rooms
    • Arranged over 11 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 50 lbs per pet)*
    • Service animals welcome
    • Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation*
    • Off-leash area available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)

Parking

    • Onsite self parking (USD 22 per day; includes in/out privileges)
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking and van parking on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–9:00 AM
  • Restaurant
  • Shared microwave
  • Snack bar/deli

Traveling with children

  • Children's menu

What to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • 10 meeting rooms
  • Computer station
  • Conference space (8686 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Fitness center
  • Seasonal outdoor pool
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Premium TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Notes & Provisions - This restaurant serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 7 to 20 for adults, and USD 7 to 20 for children

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 31 to May 1:
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for USD 10.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75.00 per pet, per stay

Parking

  • Self parking costs USD 22 per day with in/out privileges
  • RV/bus/truck parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May to October

Policies

Extra-person charges may apply and vary depending on property policy.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards and debit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crowne Plaza Hotel Memphis Downtown

Crowne Plaza Memphis Downtown

Crowne Plaza Memphis Downtown Hotel

Crowne Plaza Memphis

Memphis Crowne Plaza

Frequently asked questions

Does Crowne Plaza Memphis Downtown by IHG offer free cancellation for a full refund?

Yes, Crowne Plaza Memphis Downtown by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Crowne Plaza Memphis Downtown by IHG?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Crowne Plaza Memphis Downtown by IHG?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 75.00 per pet, per stay. Service animals are exempt from fees. Dog exercise areas are available.

Is parking offered on site at Crowne Plaza Memphis Downtown by IHG?

Yes. Self parking costs USD 22 per day. RV/bus/truck parking is available.

What are the check-in and check-out times at Crowne Plaza Memphis Downtown by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at Crowne Plaza Memphis Downtown by IHG?

No, this hotel doesn't have a casino, but Southland Casino Racing (9-min drive) is nearby.

What is there to do at Crowne Plaza Memphis Downtown by IHG and nearby?

Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Enjoy amenities like a seasonal outdoor pool, a fitness center, and a garden.

Are there restaurants at or near Crowne Plaza Memphis Downtown by IHG?

Yes, there's an onsite restaurant, Notes & Provisions.

What's the area around Crowne Plaza Memphis Downtown by IHG like?

Crowne Plaza Memphis Downtown by IHG is in Downtown Memphis, a short 12-minute walk from Bass Pro Shops at the Pyramid and 5 minutes' walk from Renasant Convention Center. Travelers say this hotel is in a good location.

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Reviews

Crowne Plaza Memphis Downtown by IHG Reviews

7.8

Good

8.0

Cleanliness

7.0

Amenities

8.4

Staff & service

7.6

Property conditions & facilities

Popular mentions

Room
Service staff
Breakfast
Location
Parking
Bed
Bathroom
Lobby
Car
Toilet

Reviews

Verified review

10/10 Exceptional

The hotel is situated about 10/15 minute walk from the centre of downtown (baseball stadium/ Beale Street/ riverfront park). The room allocated was spacious, clean, comfortable and secure. The breakfast provided by the hotel was very good. All of the staff I encountered were very friendly, helpful and professional. Particular thanks to the young girl who checked me in and the 2 ladies who took breakfast orders / served breakfast.👍😊 I used the outdoor swimming pool each day I was at the hotel and that was very welcomed.+34☀️🥵 The WiFi connection was ok. If I was returning to Memphis again I would stay at the hotel again. Thank you.
Verified review

10/10 Exceptional

This hotel was very clean and the staff was Excellent!
Verified review

8/10 Very good

Staff was extremely friendly
Verified review

10/10 Exceptional

Staff was very helpful and polite; rooms were nice and clean.
Verified review

10/10 Exceptional

Great customer service, I look forward to coming back. The deposit was a shock so be prepared i think it was like 100 pre night
Verified review

10/10 Exceptional

The room and staff were great. Only downside was the price of parking per day.
Verified review

10/10 Exceptional

Not as close to Beale as i wanted but very impressed with staff. There is a shuttle to Beale area so that was helpful
Verified review

10/10 Exceptional

All areas surrounding the property were in good condition. Staff were friendly and accommodating to our needs.
Verified review

10/10 Exceptional

Fantastic Stay

Staff was fantastic! Hollis and Jemiah were excellent shuttle drivers and gave us the best restaurant recommendations!
Verified review

10/10 Exceptional

The staff is amazing. Very central location, close to everything!
Verified review

10/10 Exceptional

Nice and clean friendly staff
Verified review

10/10 Exceptional

Great room
Verified review

10/10 Exceptional

Check in was painless&i loved the shuttle service
Verified review

10/10 Exceptional

Great location
Verified review

10/10 Exceptional

Lovely pool area which was needed on our busy vacation. Staff very friendly and helpful and rang our tour operator to confirm our tour which they totally didn’t have to do.
Verified review

10/10 Exceptional

Quiet, Safe and the beds were very comfortable
Verified review

10/10 Exceptional

We enjoyed staying there. The front desk staff was great .The two shuttle drivers, Mr. Jermall and Mr. Cleo were awesome! Will come back for our one year anniversary.
Verified review

10/10 Exceptional

nice staff, good room
Verified review

10/10 Exceptional

The room was clean and comfortable.
Verified review

8/10 Very good

Very nice hotel. Staff was friendly and helpful.
Verified review

10/10 Exceptional

Repeat customer

Always a great stay. Comfy beds, great staff.
Verified review

10/10 Exceptional

Great staff. Clean rooms and the entire building was spotless
Verified review

10/10 Exceptional

The complimentary shuttle service was greatly appreciated and easy to use.
Verified review

10/10 Exceptional

The room was very clean. Staff was great and attentive. The breakfast was very good, hot and fresh and was checked regularly.
Verified review

10/10 Exceptional

Staff was very hospitable…….