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Hampton Inn & Suites Memphis East Germantown Area

2.5 star property
Memphis hotel with outdoor pool

Choose dates to view prices

Photo gallery for Hampton Inn & Suites Memphis East Germantown Area

Free daily buffet breakfast
Exterior
Free daily buffet breakfast
Fridge, coffee/tea maker
Exterior
In the heart of the business district, Hampton Inn & Suites Memphis East offers a warm welcome with to-go breakfast, a serene garden and an outdoor pool. Relax on the tranquil terrace or get moving at the gym. With free in-room WiFi, dry cleaning services and helpful staff previous guests rave about this hotel's convenient amenities.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Electric vehicle charging point
  • Pool
  • Parking available
  • Connecting rooms available
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Free area shuttle
  • Fitness center
  • Self parking
  • Room service
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front-desk safe
  • Snack bar/deli
  • Vending machine

Feel at home (6)

  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The current price is $93
$112 total
includes taxes & fees
Dec 14 - Dec 15

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Standard Room, 1 King Bed, Non-Smoking

Standard Room, 1 King Bed, Non-Smoking | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Non-Smoking

8.6 out of 10
Excellent
(18 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Kitchen, Non-Smoking

LCD TV, pay movies

Suite, 1 King Bed, Kitchen, Non-Smoking

8.8 out of 10
Excellent
(9 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
LCD TV
Ceiling fan
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non-Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Non-Smoking

7.8 out of 10
Good
(24 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 Double Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

LCD TV, pay movies

Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
LCD TV
Ceiling fan
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 Queen Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower), Non-Smoking

LCD TV, pay movies

Suite, 1 King Bed, Accessible (Roll-In Shower), Non-Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave (Wet bar)

Room, 1 King Bed, Refrigerator & Microwave (Wet bar) | Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Refrigerator & Microwave (Wet bar)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Kitchen

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Queen Beds, Kitchen

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
LCD TV
Premium bedding
Hair dryer
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Kitchen

Premium bedding, in-room safe, desk, iron/ironing board

Studio, 1 King Bed, Kitchen

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
LCD TV
Premium bedding
Hair dryer
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby
Embassy Suites by Hilton Memphis East Germantown Area
  • Free breakfast
  • Pet friendly
  • Parking available
  • Internet access
8.6 out of 10, Excellent, 329 reviews
The price is $127
$153 total
includes taxes & fees
Nov 23 - Nov 24
Embassy Suites by Hilton Memphis East Germantown Area
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About the neighborhood

Map
962 S Shady Grove Rd, Memphis, TN, 38120

What's nearby

  • Lichterman Nature Center - 17 min walk - 1.5 km
  • The Crystal Shrine Grotto - 3 min drive - 1.8 km
  • Wolbrecht Tennis Center - 3 min drive - 1.8 km
  • University of Memphis - 11 min drive - 9.4 km
  • Memphis Zoo - 15 min drive - 18.7 km

Getting around

  • Memphis International Airport (MEM) - 15 min drive
  • Memphis Central Station - 20 min drive
  • Free area shuttle

Restaurants

  • ‪Chick-fil-A - ‬11 min walk
  • ‪Panda Express - ‬9 min walk
  • ‪Chipotle Mexican Grill - ‬12 min walk
  • ‪Central BBQ Poplar - ‬7 min walk
  • ‪Starbucks - ‬6 min walk

About this property

Hampton Inn & Suites Memphis East Germantown Area

When you stay at Hampton Inn & Suites Memphis East Germantown Area, you'll be within a 10-minute drive of University of Memphis. Guests can take a dip in the outdoor pool or visit the fitness center for a workout. Fellow travelers love the helpful staff and breakfast.

At a glance

DONE

Hotel size

    • 130 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-out available
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 75 lbs per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (USD 10 per night)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
DONE

Offsite

    • Free area shuttle within 5 miles
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • Coffee/tea in a common area
  • Room service
  • Snack bar/deli

Traveling with children

  • Free local shuttle

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1999
  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 60
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 48
  • Wheelchair-accessible restaurant
  • Closed captioned TV

Room amenities

Be entertained

  • LCD television
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Parking

  • Self parking costs USD 10 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hampton Inn Grove Hotel Memphis-Shady
Hampton Inn Memphis-Shady Grove
Hampton Inn Memphis-Shady Grove Hotel
Hampton Inn & Suites Memphis-Shady Grove Road Hotel Memphis
Hampton Inn Memphis-Shady Grove Hotel
Hampton Inn Memphis-Shady Grove
Hotel Hampton Inn & Suites Memphis-Shady Grove Memphis
Memphis Hampton Inn & Suites Memphis-Shady Grove Hotel
Hotel Hampton Inn & Suites Memphis-Shady Grove
Hampton Inn & Suites Memphis-Shady Grove Memphis
Hampton Inn Suites Memphis Shady Grove
Hampton Inn Grove Hotel
Hampton Inn Grove
Hampton Memphis Shady Grove

Frequently asked questions

Does Hampton Inn & Suites Memphis East Germantown Area offer free cancellation for a full refund?

Yes, Hampton Inn & Suites Memphis East Germantown Area does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hampton Inn & Suites Memphis East Germantown Area?

Yes, there's an outdoor pool.

Are pets allowed at Hampton Inn & Suites Memphis East Germantown Area?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 75 lbs per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Hampton Inn & Suites Memphis East Germantown Area?

Yes. Self parking costs USD 10 per night. Electric vehicle charging is available.

What are the check-in and check-out times at Hampton Inn & Suites Memphis East Germantown Area?

Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is noon. Express check-out and contactless check-in and check-out are available.

What is there to do at Hampton Inn & Suites Memphis East Germantown Area and nearby?

Hampton Inn & Suites Memphis East Germantown Area has an outdoor pool and a fitness center.

What's the area around Hampton Inn & Suites Memphis East Germantown Area like?

Hampton Inn & Suites Memphis East Germantown Area is located a short 17-minute walk from Lichterman Nature Center.

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Reviews

Hampton Inn & Suites Memphis East Germantown Area Reviews

8.4

Very Good

8.6

Cleanliness

8.4

Amenities

8.4

Staff & service

8.4

Eco-friendliness

8.4

Property conditions & facilities

What guests liked

  • Breakfast was consistently good with hot foods hot and cold foods cold, and staff were very friendly and helpful. (33 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Breakfast
Service staff
Bed
Building
Lobby
Location
Bathroom
Elevator
Shower

Reviews

8/10 Very good

Nice hotel in an upper class part of Memphis.
Terrence, 1-night trip

10/10 Exceptional

Great property
Chad, 1-night trip

10/10 Exceptional

The location is the best and breakfast was good. Our two room was great two.
Christopher Kai, 4-night trip

10/10 Exceptional

Great stay!
Kevin, 2-night trip

2/10 Poor

The bath tub was nasty. They had a glob of black hair in the drain, the tub was soiled and warn, the overflow was corroded with rust and black gunk. I could not get in it due to the lack of cleanliness and appearance. Upon check-in on Friday I was told that they were sold out and did not have any other rooms available. The manager working the desk on Saturday night gave me a key to use another unoccupied rooms bathroom to take a shower. I was shocked when I saw the bathroom tub as the hotel boasted on their website about it being newly renovated . I do not recommend this hotel for its rooms. I have pictures to share if you would like to review them.
JoAnn, 2-night trip

10/10 Exceptional

The manager was great! There was a slight issue with my reservation and he fixed it for me. The room was clean and the amenities were great! I definitely will be staying here again!!
Chastity, 2-night trip

8/10 Very good

The only problem was when we checked in the room was a handicap room which was not on the Expedia web. They wanted us to pay an Eccles 15& to change rooms! Red took the handicap room.
David, 1-night trip

8/10 Very good

It was quite
Lisa, 2-night trip

10/10 Exceptional

Quiet and safe. Strange parking now
kathy, 1-night trip

6/10 Good

I had to ask 3 times for clean towels. Ended up going and getting them myself.
Susan, 2-night trip

8/10 Very good

Breakfast was good. TV did not work and they got it fixed quick. I will stay there again.
Edgar, 2-night trip

10/10 Exceptional

Terrific hotel

Excellent hotel, they upgraded us to a suite at no extra. Wonderful! We will be back!
Michael, 1-night trip

6/10 Good

Stayed only one night but the door wouldn't properly closed (big issued for me as I was traveling with kids). When notified the receptionist they sent someone to "fix" the problem, but there was no difference.
stephanie, 1-night trip

6/10 Good

Air conditioner was not working. Called front desk and they came up to look at it and they said it's not working. Do you want to move rooms. I said yes. He said he will look for another room. We had to pack everything back up and move rooms. Only two towels in room. Had to go to front desk to get more. Will not deliver to your room. P
Stephanie, 1-night trip

10/10 Exceptional

Clean and quiet

Clean and quiet
Luke, 1-night trip

10/10 Exceptional

It was very easy to access the locations I needed to go to. However, if you have special dietary needs, they can not accommodate you with anything dairy-free or otherwise. The breakfast is a standard breakfast for anyone without special needs. I found myself leaving the property to seek out breakfast.
Kathryn, 2-night trip

8/10 Very good

Hotel was in a nice area and the room and property were nice. However I did find the cleanliness of room a little off putting. The kitchen looked as if the cabinets, microwave and refrigerator hadn't been wiped down in awhile. You could see food caked up on cabinet handles as well as microwave and refrigerator handles. The bathroom door had what looked like food stains on it. Staff was very pleasant and the breakfast was very good.
Barbara, 4-night trip

10/10 Exceptional

Vacation

Beautiful hotel, room was amazing. Security for parking lot awesome.
David, 2-night trip

4/10 Fair

I didnt get the room a paid for. Unbelievable....
Nathaniel, 2-night trip

10/10 Exceptional

Only problem. Was the bed was too soft
Bobby, 1-night trip

4/10 Fair

Had issues with the door lock. Our door wouldn’t locked. Air conditioning didn’t cool properly.
Virginia, 1-night trip

6/10 Good

Bed with a grand canyon

The place was decent but the mattress had a very large dimple that made my wife and I both roll to the middle canyon in the bed all night.
Robert, 1-night trip

6/10 Good

The mattress was collapsed and should have been replaced. I never had maid service the entire time I was there 5 days. I checked in on a Thursday and finally on Sunday I complained that I had only wet towels and that my trash baskets were overflowing. Towels were replaced & baskets emptied but nothing else! Terrible service.
Roseanne, 5-night trip

8/10 Very good

We were not prepared to have to get a parking ticket to even enter the parking lot nor we were prepared to have to pay $10 for parking, especially since this was not right downtown. When we got settled into our room we could not get the TV to work. We called the front desk and a maintenance person was to come fix it, but no one ever came. The lamp between the two beds would not turn on and the outlet there did not seem to be working. Other wise the room was clean and well supplied and the dining area was nice.
Sherri, 1-night trip

4/10 Fair

This was my 2nd stay at this hotel. I knee after the first stay that it was awful and I almost didn't go back, but the price wad so good that I convinced myself to give it a second chance. The mattresses are AWFUL and desperately need replacing. The toilets are very low to the ground. There is no water pressure in the shower. We had 2 rooms, each with 2 queen beds that "slept 5" and supposedly had a sleeper sofa, no sleeper. We only had 2 towels in each room that supposedly slept 5. The air conditioner didn't work well and it was HOT. The walls are paper thin and you can hear everything in the room next door including their morning alarm. YOU GET WHAT YOU PAY FOR. NEVER again!
Shawn, 2-night trip