Four Points by Sheraton Phoenix North

Property class: 3.5
Phoenix hotel with outdoor pool and indoor pool

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At Four Points by Sheraton Phoenix North, you'll be within a 15-minute drive of Grand Canyon University and Phoenix Convention Center. You can splash around at the outdoor pool, grab a bite to eat at the coffee shop/cafe, or unwind with a drink at the bar/lounge. Other features include an indoor pool, a fitness center, and a hot tub.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Airport transfer
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant

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About the neighborhood

Map
2532 W Peoria Ave, Phoenix, AZ, 85029

What's nearby

  • Rose Mofford Sports Complex - 5 min walk - 0.5 km
  • Arizona Canal - 17 min walk - 1.5 km
  • Rose Mofford Dog Park - 19 min walk - 1.6 km
  • Castles N' Coasters - 1 min drive - 1.2 km
  • Grand Canyon University - 7 min drive - 8.6 km

Getting around

  • Phoenix Deer Valley Airport (DVT) - 14 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 27 min drive
  • Mesa, AZ (MSC-Falcon Field Municipal) - 41 min drive
  • Chandler, AZ (CHD-Chandler Municipal) - 41 min drive
  • Phoenix - Mesa Gateway Airport (AZA) - 56 min drive
  • Airport shuttle

Restaurants

  • ‪In-N-Out Burger - ‬13 min walk
  • ‪Raising Cane's Chicken Fingers - ‬11 min walk
  • ‪Chick-fil-A - ‬19 min walk
  • ‪Texas Roadhouse - ‬16 min walk
  • ‪Lin’s Grand Buffet - ‬18 min walk

About this property

Four Points by Sheraton Phoenix North

  • At Four Points by Sheraton Phoenix North, you'll be within a 15-minute drive of Grand Canyon University and Phoenix Convention Center. You can splash around at the outdoor pool, grab a bite to eat at the coffee shop/cafe, or unwind with a drink at the bar/lounge. Other features include an indoor pool, a fitness center, and a hot tub.

At a glance

Hotel size

    • 248 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required

Pets

    • Pets allowed (2 total)*
    • Service animals welcome
    • Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation*

Internet

    • Free WiFi in rooms

Parking

    • Onsite self parking (fees apply)
    • Wheelchair-accessible parking on site

Other information

    • Smoke-free property

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Reviews

Four Points by Sheraton Phoenix North Reviews

8.2

Very Good

8.6

Cleanliness

8.2

Location

8.6

Staff & service

8.0

Property conditions & facilities

Reviews

Verified review

4/10 Fair

Not Unless it's Necessary

This property is in dire need of updates and repairs. The carpet is torn in many of the common hallways and at least three elevators are out of service. There is a tree near one of the entrances that drops a lot of leaves which got into the hallway. Every we were there so were the leaves. It is obvious that no one vacuumed.
Verified review

6/10 Good

OK, but doesn't live up to Sheraton name

Given the Sheraton name, expected a bit more. Room was OK, but little things abound--sagging shower curtain rod, loose trim piece on shower, ceiling tiles in room and hallway with nicked edges, stained hallway carpet. Looks like maintenance deferred, and going downhill In addition, no surveillance cameras in parking lot (a deteriorating parking lot at that), so when all 4 wheels were stolen off our rental car there was nothing for PD to go on. We were suggested to park in the back, near the entrance to our room. Which also turned out to be a nice dark secluded place to steal stuff. I understand it is not their responsibility (as they were quick to point out, and as is posted on the lot signs), but a couple of cameras are pretty cheap. So if you go, DON'T park in the back. And Four Points, need to do some upkeep to maintain the Sheraton name
Verified review

6/10 Good

The hotel was really dark (in lighting). It was weird to be in a room that opened out onto the interior of the hotel where there was a pool in the middle inside. There was no natural light in the room. Plumbing seemed to be a problem. Ice machine was down. Odd disco lights in the driveway at the entrance. Not sure that I would stay there again.
Verified review

6/10 Good

Hotel needs to be renovated. Tired looking facility.
Verified review

10/10 Exceptional

This was a really nice hotel room and very clean! Great location as well the indoor pool was really cool :)
Verified review

4/10 Fair

Wouldnt stay again!!

No hotel room should have a pool in the middle of it...it was so humid in our room. We were with a group and some people didnt even have a fridge!! What hotel only has a fridge on certain floors? Definitely not worth the $225+ that was a 'group rate'. People were super nice but they dont make the stay, the amenities do and the comfort level and smell was gross
Verified review

4/10 Fair

Liked the new tiles and desk, starbucks in entrance...however elevator, exposed pluming ,drapes, hallway, many door frames dsmaged, chipped paint seen often. Overall look aside from tiny area in entrance, looked very unkept in need of regular constant repair so as to avoid present look. Housekeeping very impressed but overall hotel.not impressed. Asked FOR QUIET ROOM..given room in front of indoor pool where all the kids who were there for soccer tournament gathered and needless to say EXTREAMLY NOISY!!! Other then housekeeping NOT IMPRESSED!!! Thank you for the opportunity to express my concerns and disappointments.
Verified review

4/10 Fair

This property has not been updated in years, and our room was not clean. The curtain had obvious stains on it and the bathtub/shower had other people's hair in it when we got there. The gym is tiny. My kid liked the indoor pool, and it was a good place to hang out in the evening.
Verified review

10/10 Exceptional

A Good Nights Sleep

Had a wonderful very pleasant stay. Breakfast was awesome and hotel staff were very friendly and helpful. Thank you so very much
Verified review

10/10 Exceptional

Very friendly and helpful experience was amazing
Verified review

8/10 Very good

close to everything around our events, food, stores, shopping
Verified review

8/10 Very good

The hotel is looking dated and slightly rundown. I was in a double queen room and would have liked a chair other than the desk chair to sit in.
Verified review

6/10 Good

Hotel needs an update to be a Four Points. Hard goods in the room were very old. It was the loudest hotel room I have stayed in doe to the interstate and the HVAC equipment under the window. Parking lot is run down.
Verified review

8/10 Very good

It was a nice overall property and clean. Friendly staff
Verified review

10/10 Exceptional

easy to find with adequate parking. Staff allowed us to stay until 2:00 pm because we had a funeral. Thank you.
Verified review

10/10 Exceptional

LIKE THE ROOM VERY MUCH, VERY CLEAN AND THE REFRIGERATOR WAS GREAT...THE BALCONY WAS VERY NICE. THE ONLY COMPLAIN WAS ROOM WAS FACING STREET AND NOISE BUT OVER ALL IT WAS GOOD.
Verified review

6/10 Good

Could tell it's a really old place. Elevator was out of order and room on 4th floor hears every bit of freeway traffic all nite
Verified review

6/10 Good

The balconies are an added plus. Buffet Breakfast was horrible. Food was cold - bacon not crisp. $12.00 way too much for that.
Verified review

4/10 Fair

The property was in a decent location with a ton of dining and fast food and shopping near by. The hotel itself smells so bad of chlorine from the indoor pool. The breakfast buffet is $12 a person and it does not taste good.. at all. The rooms don’t have a fridge or microwave. The shower had almost zero water pressure. I do not recommend this hotel.
Verified review

10/10 Exceptional

Good stay. Room clean and quiet. Breakfast was great.
Verified review

8/10 Very good

Friendly staff . The only thing was that the ad for the hotel shows outside pool with fireplace .The rooms have musty smell the carpets need to be shampooed Thank you
Verified review

10/10 Exceptional

Loved, loved, loved our stay We were traveling through the Phoenix area, and needed a place to stay that was pet friendly! The location is right off the freeway, with several reasonable restaurants near by Will stay here again, next time
Verified review

2/10 Poor

Our vehicle was broken into on their property. They said they supposedly have security circle the property every 45 minutes to an hour and when we told them about it they didn’t do anything about it nor offer us anything for the inconvenience. When we tried to ask for a refund they said they can’t give me a refund & that they are not responsible. I did not see any signs posted anywhere. Receptionist was rude. Unless you want to get your car broken into, I highly DO NOT recommend! Will not be staying here again.
Verified review

4/10 Fair

We found syringes in the room and the carpet was soaked. They moved us to another room and there was an open bottle of vodka in the refrigerator. This room also felt damp but at least the carpet was not wet. 2 of the 3 elevators were out of order for most of our stay.
Verified review

2/10 Poor

We prepaid for a room and manager gave it someone else! We stopped in at 1:00 and the room was not ready yet. We told them it would be late when we returned. When we went to check in late after football game they had given our prepaid room to someone else!! Every hotel in town was full which is why we prepaid. The Sheraton offered no compensation what so ever for their major screw up! I will never stay in a Sheraton again!