In the heart of Phoenix, Four Points by Sheraton Phoenix North offers a warm retreat. Savor coffee and conversation at the cafe, unwind in the spa tub or take a refreshing dip in one of two pools. With free WiFi, laundry services and multilingual staff you'll feel right at home.
Phoenix Sky Harbor Intl. Airport (PHX) - 27 min drive
Chandler, AZ (CHD-Chandler Municipal) - 41 min drive
Mesa, AZ (MSC-Falcon Field Municipal) - 42 min drive
Phoenix - Mesa Gateway Airport (AZA) - 53 min drive
Restaurants
In-N-Out Burger - 13 min walk
Starbucks - 2 min drive
Raising Cane's Chicken Fingers - 11 min walk
Lin’s Grand Buffet - 18 min walk
Chick-fil-A - 19 min walk
About this property
Four Points by Sheraton Phoenix North
At Four Points by Sheraton Phoenix North, you'll be within a 15-minute drive of Phoenix Convention Center and Grand Canyon University. You can splash around at the outdoor pool, grab a bite to eat at the coffee shop/cafe, or unwind with a drink at the bar/lounge. Other features include an indoor pool, a fitness center, and a hot tub.
At a glance
DONE
Hotel size
248 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
DONE
Pets
Pets allowed (2 total)*
Service animals welcome
Specific rooms only*
WIFI
Internet
Free WiFi in rooms
LOCAL_PARKING
Parking
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6 AM–9 AM
Restaurant
Bar/lounge
Coffee shop
Snack bar/deli
What to do
Golfing nearby
Working away
Business center
Meeting rooms
Computer station
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1981
ATM/banking
Fitness center
An outdoor pool
An indoor pool
Hot tub
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed captioned TV
Grab bar near toilet
Grab bar in bathtub
Lever door handles
Room amenities
Be entertained
50-inch TV
Premium cable channels
First-run movies
Netflix
Pay movies
Home comfort
Air conditioning (climate-controlled) and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Down comforter
Premium bedding
Free crib/infant bed
Rollaway/extra bed (surcharge)
What to enjoy
Balcony
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Refrigerator (on request)
Microwave (on request)
Free bottled water
More
In-room safe
Connecting/adjoining rooms available
Fees & policies
Refundable deposits
Deposit: USD 50.00 per stay
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 11.95 for adults and USD 7.55 for children
Children & extra beds
Rollaway beds are available for an additional charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 20 per accommodation, per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Crowne Plaza Hotel Phoenix
Crowne Plaza Phoenix
Four Points Sheraton Phoenix North Hotel
Crowne Plaza Phoenix Airport Hotel Phoenix
Four Points Sheraton Phoenix North
Four Points by Sheraton Phoenix North Hotel
Four Points by Sheraton Phoenix North Phoenix
Four Points by Sheraton Phoenix North Hotel Phoenix
Frequently asked questions
Is there a pool at Four Points by Sheraton Phoenix North?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Four Points by Sheraton Phoenix North?
Yes, pets are welcome, with a limit of 2 total. There's a charge of USD 20 per accommodation, per night. Service animals are exempt from fees.
What are the check-in and check-out times at Four Points by Sheraton Phoenix North?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon.
Is there an onsite casino at Four Points by Sheraton Phoenix North?
No, this hotel doesn't have a casino, but Desert Diamond Casino - West Valley (19-min drive) is nearby.
What is there to do at Four Points by Sheraton Phoenix North and nearby?
Four Points by Sheraton Phoenix North has an outdoor pool and a hot tub, as well as a fitness center.
Are there restaurants at or near Four Points by Sheraton Phoenix North?
Yes, there's an onsite restaurant, Spice.
Does Four Points by Sheraton Phoenix North have any outdoor private spaces?
Yes, every room features a balcony.
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Reviews
Four Points by Sheraton Phoenix North Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
8.2
Location
8.6
Staff & service
8.0
Property conditions & facilities
Reviews
Verified
4/10 Fair
Mar 18, 2020
Not Unless it's Necessary
This property is in dire need of updates and repairs. The carpet is torn in many of the common hallways and at least three elevators are out of service. There is a tree near one of the entrances that drops a lot of leaves which got into the hallway. Every we were there so were the leaves. It is obvious that no one vacuumed.
Roxana
Roxana, 2-night trip
Verified
6/10 Good
Mar 8, 2020
OK, but doesn't live up to Sheraton name
Given the Sheraton name, expected a bit more. Room was OK, but little things abound--sagging shower curtain rod, loose trim piece on shower, ceiling tiles in room and hallway with nicked edges, stained hallway carpet. Looks like maintenance deferred, and going downhill
In addition, no surveillance cameras in parking lot (a deteriorating parking lot at that), so when all 4 wheels were stolen off our rental car there was nothing for PD to go on. We were suggested to park in the back, near the entrance to our room. Which also turned out to be a nice dark secluded place to steal stuff. I understand it is not their responsibility (as they were quick to point out, and as is posted on the lot signs), but a couple of cameras are pretty cheap.
So if you go, DON'T park in the back.
And Four Points, need to do some upkeep to maintain the Sheraton name
Daniel
Daniel, 7-night trip
Verified
6/10 Good
Mar 4, 2020
The hotel was really dark (in lighting). It was weird to be in a room that opened out onto the interior of the hotel where there was a pool in the middle inside. There was no natural light in the room. Plumbing seemed to be a problem. Ice machine was down. Odd disco lights in the driveway at the entrance. Not sure that I would stay there again.
Verified traveler
2-night trip
Verified
6/10 Good
Feb 22, 2020
Hotel needs to be renovated. Tired looking facility.
Verified traveler
3-night trip
Verified
10/10 Exceptional
Feb 20, 2020
This was a really nice hotel room and very clean! Great location as well the indoor pool was really cool :)
Brittany
Brittany, 1-night trip
Verified
4/10 Fair
Feb 17, 2020
Wouldnt stay again!!
No hotel room should have a pool in the middle of it...it was so humid in our room. We were with a group and some people didnt even have a fridge!! What hotel only has a fridge on certain floors? Definitely not worth the $225+ that was a 'group rate'. People were super nice but they dont make the stay, the amenities do and the comfort level and smell was gross
Shelby
Shelby, 1-night trip
Verified
4/10 Fair
Feb 14, 2020
Liked the new tiles and desk, starbucks in entrance...however elevator, exposed pluming ,drapes, hallway, many door frames dsmaged, chipped paint seen often. Overall look aside from tiny area in entrance, looked very unkept in need of regular constant repair so as to avoid present look. Housekeeping very impressed but overall hotel.not impressed. Asked FOR QUIET ROOM..given room in front of indoor pool where all the kids who were there for soccer tournament gathered and needless to say EXTREAMLY NOISY!!! Other then housekeeping NOT IMPRESSED!!!
Thank you for the opportunity to express my concerns and disappointments.
Ciccone
Ciccone, 7-night trip
Verified
4/10 Fair
Feb 14, 2020
This property has not been updated in years, and our room was not clean. The curtain had obvious stains on it and the bathtub/shower had other people's hair in it when we got there. The gym is tiny. My kid liked the indoor pool, and it was a good place to hang out in the evening.
Verified traveler
2-night trip
Verified
10/10 Exceptional
Feb 12, 2020
A Good Nights Sleep
Had a wonderful very pleasant stay. Breakfast was awesome and hotel staff were very friendly and helpful. Thank you so very much
Taunya
Taunya, 1-night trip
Verified
10/10 Exceptional
Feb 11, 2020
Very friendly and helpful experience was amazing
DB
DB, 1-night trip
Verified
8/10 Very good
Feb 10, 2020
close to everything around our events, food, stores, shopping
Fred
Fred, 3-night trip
Verified
8/10 Very good
Feb 8, 2020
The hotel is looking dated and slightly rundown. I was in a double queen room and would have liked a chair other than the desk chair to sit in.
Verified traveler
2-night trip
Verified
6/10 Good
Feb 6, 2020
Hotel needs an update to be a Four Points. Hard goods in the room were very old. It was the loudest hotel room I have stayed in doe to the interstate and the HVAC equipment under the window. Parking lot is run down.
Verified traveler
1-night trip
Verified
8/10 Very good
Feb 2, 2020
It was a nice overall property and clean. Friendly staff
Verified traveler
2-night trip
Verified
10/10 Exceptional
Jan 29, 2020
easy to find with adequate parking. Staff allowed us to stay until 2:00 pm because we had a funeral. Thank you.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Jan 16, 2020
LIKE THE ROOM VERY MUCH, VERY CLEAN AND THE REFRIGERATOR WAS GREAT...THE BALCONY WAS VERY NICE. THE ONLY COMPLAIN WAS ROOM WAS FACING STREET AND NOISE BUT OVER ALL IT WAS GOOD.
ULISES
ULISES, 1-night trip
Verified
6/10 Good
Jan 8, 2020
Could tell it's a really old place. Elevator was out of order and room on 4th floor hears every bit of freeway traffic all nite
Verified traveler
2-night trip
Verified
6/10 Good
Jan 6, 2020
The balconies are an added plus. Buffet Breakfast was horrible. Food was cold - bacon not crisp. $12.00 way too much for that.
Verified traveler
3-night trip
Verified
4/10 Fair
Jan 5, 2020
The property was in a decent location with a ton of dining and fast food and shopping near by. The hotel itself smells so bad of chlorine from the indoor pool. The breakfast buffet is $12 a person and it does not taste good.. at all. The rooms don’t have a fridge or microwave. The shower had almost zero water pressure. I do not recommend this hotel.
Adamk
Adamk, 4-night trip
Verified
10/10 Exceptional
Jan 4, 2020
Good stay. Room clean and quiet. Breakfast was great.
Barbara
Barbara, 2-night trip
Verified
8/10 Very good
Jan 4, 2020
Friendly staff . The only thing was that the ad for the hotel shows outside pool with fireplace .The rooms have musty smell the carpets need to be shampooed
Thank you
Verified traveler
4-night trip
Verified
10/10 Exceptional
Jan 3, 2020
Loved, loved, loved our stay
We were traveling through the Phoenix area, and needed a place to stay that was pet friendly!
The location is right off the freeway, with several reasonable restaurants near by
Will stay here again, next time
W Todd
W Todd, 1-night trip
Verified
2/10 Poor
Jan 2, 2020
Our vehicle was broken into on their property. They said they supposedly have security circle the property every 45 minutes to an hour and when we told them about it they didn’t do anything about it nor offer us anything for the inconvenience. When we tried to ask for a refund they said they can’t give me a refund & that they are not responsible. I did not see any signs posted anywhere. Receptionist was rude. Unless you want to get your car broken into, I highly DO NOT recommend! Will not be staying here again.
Diana
Diana, 1-night trip
Verified
4/10 Fair
Jan 1, 2020
We found syringes in the room and the carpet was soaked. They moved us to another room and there was an open bottle of vodka in the refrigerator. This room also felt damp but at least the carpet was not wet. 2 of the 3 elevators were out of order for most of our stay.
Verified traveler
5-night trip
Verified
2/10 Poor
Dec 30, 2019
We prepaid for a room and manager gave it someone else! We stopped in at 1:00 and the room was not ready yet. We told them it would be late when we returned. When we went to check in late after football game they had given our prepaid room to someone else!! Every hotel in town was full which is why we prepaid. The Sheraton offered no compensation what so ever for their major screw up! I will never stay in a Sheraton again!