The Crossways

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When you stay at The Crossways, you'll be within a 15-minute drive of Wells Cathedral and Kilver Court. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Other highlights at this luxurious inn include a snack bar/deli and a terrace. Fellow travelers love the helpful staff and overall property condition.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Bar

Main amenities (11)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Business center
  • 4 meeting rooms
  • Terrace
  • Snack bar/deli
  • Self-serve laundry
  • Concierge services
  • Barbecue grills
  • Luggage storage
  • Limited hour front desk

Feel at home (6)

  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Flat-panel TV
The current price is $107
$129 total
includes taxes & fees
Sep 27 - Sep 28

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Double Room

A hotel room with a bed, a desk, a chair, a TV, a lamp, and a window with curtains.

Deluxe Double Room

9.2 out of 10
Wonderful
(24 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Two single beds with wooden headboards, white linens, and towels. Each bed has a bedside table with a lamp and a framed picture on the wall.

Deluxe Twin Room

7.6 out of 10
Good
(5 reviews)
  • 19 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room, 1 King Bed with Sofa bed (Four Poster Bed)

A modern bedroom with a four-poster bed, a sitting area with a sofa and a coffee table, and a large window with a view.

Deluxe Double Room, 1 King Bed with Sofa bed (Four Poster Bed)

10.0 out of 10
Exceptional
(9 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Premier Double Room, Multiple Beds

A neatly made bed with a brown headboard, two bedside tables with lamps, and a shelf with folded towels.

Premier Double Room, Multiple Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Sofa Bed and 1 Twin Bed

View all photos for Deluxe Suite

Deluxe Suite | Blackout drapes, iron/ironing board (on request), WiFi (free)

Deluxe Suite

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Single Room

A hotel room with a bed, a desk, a chair, a mirror, and a wall-mounted artwork.

Deluxe Single Room

8.0 out of 10
Very good
(3 reviews)
  • 19 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Double Room

A hotel room with a bed, a chair, a wall-mounted TV, and a lamp.

Executive Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Deluxe Double Room, 1 King Bed with Sofa bed

A hotel room with a large bed, bedside tables, a sofa, and a window.

Deluxe Double Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Villa, Garden View

A modern bedroom with a large bed, bedside tables, a mirror, a TV, and a wardrobe.

Superior Villa, Garden View

  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Wookey Hole Hotel
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  • Free parking
  • Free WiFi
  • Restaurant
  • Bar
8.6 out of 10, Excellent, 1,000 reviews
The price is $65
$78 total
includes taxes & fees
Sep 27 - Sep 28
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About the neighborhood

Map
Stocks Lane, North Wootton, Shepton Mallet, England, BA4 4EU

What's nearby

  • Glastonbury Festival Site - 6 min drive - 3.1 km
  • Wells Cathedral - 12 min drive - 7.1 km
  • Wells Bishop's Palace - 12 min drive - 7.4 km
  • Mendip Hills - 13 min drive - 7.5 km
  • Glastonbury Tor - 15 min drive - 12.1 km

Getting around

  • Bristol International Airport (BRS) - 56 min drive
  • Castle Cary Station - 16 min drive
  • Frome Station - 26 min drive
  • Bruton Station - 28 min drive

Restaurants

  • ‪HQ Coffee - ‬11 min drive
  • ‪Fosso Lounge - ‬11 min drive
  • ‪Tuckers - ‬10 min drive
  • ‪The Crown at Wells - ‬11 min drive
  • ‪The Crown Inn - ‬5 min drive

About this property

The Crossways

  • When you stay at The Crossways, you'll be within a 15-minute drive of Wells Cathedral and Kilver Court. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Other highlights at this luxurious inn include a snack bar/deli and a terrace. Fellow travelers love the helpful staff and overall property condition.

At a glance

Hotel size

    • 22 rooms

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Contactless check-out available

Special check-in instructions

    • The front desk is open daily from 8:00 AM - 10:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
    • Pets must be supervised

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free uncovered onsite self parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free English breakfast each morning
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Snack bar/deli

Working away

  • Business center
  • 4 meeting rooms

Services

  • Front desk (limited hours)
  • Concierge services
  • Laundry facilities
  • Luggage storage

Facilities

  • Terrace

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Heating
  • Portable fan
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 20.00 per accommodation, per night

Policies

Extra-person charges may apply and vary depending on property policy.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Also known as

Crossways Inn Shepton Mallet

Crossways Shepton Mallet

Crossways Inn Wells

Crossways Inn

Crossways Wells

Crossways Inn Shepton Mallet

Crossways Shepton Mallet

Inn The Crossways Shepton Mallet

Shepton Mallet The Crossways Inn

The Crossways Shepton Mallet

Crossways Inn

Crossways

Inn The Crossways

The Crossways Inn

The Crossways Inn

The Crossways Shepton Mallet

The Crossways Inn Shepton Mallet

Frequently asked questions

Does The Crossways offer free cancellation for a full refund?

Yes, The Crossways does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Crossways?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of GBP 20.00 per accommodation, per night. Service animals are exempt from fees.

Is parking offered on site at The Crossways?

Yes, there's free self parking.

What are the check-in and check-out times at The Crossways?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Check-out time is 10 AM. Express check-out and contactless check-out are available.

What is there to do at The Crossways and nearby?

Recommended spots to visit include Wells Bishop's Palace (4.1 mi) and Wells Cathedral (4.2 mi), along with Kilver Court (4.8 mi) and Glastonbury Tor (6 mi).

Are there restaurants at or near The Crossways?

Yes, there's an onsite restaurant.

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Reviews

The Crossways Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Location

8.8

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant served delicious food with generous portions and excellent service. (38 reviews)
  • Breakfast was consistently described as excellent, good, lovely, and fantastic with a wide variety of options. (41 reviews)
  • Plenty of parking space was available at the hotel. (6 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Room
Service staff
Breakfast
Food
View
Bed
Bathroom
Location
Shower
Bar

Reviews

Verified review

6/10 Good

Good enough room with nice bathroom but not 5 stars!! Convenient parking. Delicious breakfast with possibility to eat outside.
Verified review

10/10 Exceptional

Very friendly and helpful staff. Food was amazing and rooms were clean and well maintained
Verified review

10/10 Exceptional

The exterior of the building looks a bit run down, but other than that a really lovely hotel in a quiet rural location. The room was spacious, modern and clean. The restaurant served delicious food with very generous portions. Quiet outdoor seating area with lovely views. Would definitely recommend
Verified review

10/10 Exceptional

A great place to stay with good food, plenty of parking, 4 ev chargers and superb views of Glastonbury Tor.
Verified review

10/10 Exceptional

Excellent place to stay nice and quiet excellent food staff really polite would recommend room excellent
Verified review

10/10 Exceptional

Great venue and lovely staff. Good food with a Nepalese section. This is our 6th stay and we'll be back. Very convenient for Bath and West showground.
Verified review

10/10 Exceptional

Very friendly staff; clean, spacious, comfy executive room; comfy and welcoming bar/lounge area; very quiet location; first class food.
Verified review

10/10 Exceptional

Lovely stay, breakfast included and was lovely, room was lovely and cosy
Verified review

10/10 Exceptional

Superb Friendly Hotel with excellent staff and great food
Verified review

10/10 Exceptional

Great hotel, well located to explore the area
Verified review

8/10 Very good

Lovely large bedrooms and spotlessly clean. I didn’t eat at hotel but husband and children said food in evening was average but a nice breakfast with lots of choice.
Verified review

10/10 Exceptional

The Crossways is a lovely, privately owned hotel with attentive staff, good food and great EV car charging
Verified review

10/10 Exceptional

Fantastic stay,comfortable bed,wonderful shower and a great location.
Verified review

6/10 Good

Staff were very helpful prior us arriving late and communicated very well over messenger. Both staff members were kind and helpful when we arrived late too. The room was fine, although I chose the family room with the intention of us using the sofa bed, but no bedding was left for us to use the sofa bed and it wasn’t clear how to set it up either (not 100% sure if it was perhaps a normal sofa). Could’ve used a hook behind the bathroom door so you don’t need to walk across the room to the towel radiator after a shower. You also can’t wash your hands under the tap without touching the basin because the taps don’t stick out far enough from the sink, which seems a bit of a design floor and not too hygienic. Carpet was a bit damp throughout the room so think it’d maybe been steam cleaned beforehand and not dried by 11pm? Nice comfy bed and clean sheets. Main issue we had was that we asked to checkout at midday and were told this would be fine, but then got a charge of £40 the next day without warning or receipt for this. A verbal warning is required to charge someone’s card usually? I have contacted the team about this. Ample parking and good breakfast choices, nice staff at breakfast too. Probably wouldn’t choose to stay here again, but hospitality is still recovering post-covid so perhaps a reason for the above issues and little updates needed.
Verified review

10/10 Exceptional

Fantastic as always. Great food, great room, great service.
Verified review

8/10 Very good

Really nice country setting, friendly staff, great breakfast
Verified review

10/10 Exceptional

Friendly staff, good food, clean comfortable room
Verified review

10/10 Exceptional

Comfortable breakfast excellent pleasant staff. I would book afain
Verified review

10/10 Exceptional

Beautiful, family friendly
Verified review

8/10 Very good

Lovely stay for my friend and I, room was clean and cosy and the location was lovely and rural.
Verified review

8/10 Very good

Comfortable stay

Nice location, comfortable bed, good shower and amenities.
Verified review

10/10 Exceptional

Welcoming staff, easy parking, room was clean and modern.
Verified review

10/10 Exceptional

Perfect!

A beautiful clean hotel in the middle of nowhere which made it even better! Travelled down for a wedding at Pennard Farm and didnt know what to expect but a really lovely place. Staff were really friendly and welcoming and breakfast was beautiful. A truly pleasant stay.
Verified review

10/10 Exceptional

A great find! Lovely hotel with oversized rooms.
Verified review

8/10 Very good

Lovely hotel

A lovely stay with our young family. Great cooked breakfast and nice room. Nice, quiet location and lovely decor. Close to Glastonbury and beautiful area.