In the heart of Geneva, citizenM Geneva offers a chic retreat with a restaurant and bar. Take advantage of coworking spaces, connect to in-room WiFi, or unwind with coffee/tea in the lobby. Guests rave about the helpful staff and prime location near Saint-Pierre Cathedral.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Free WiFi
Air conditioning
Bar
24/7 front desk
Non-smoking
Main amenities (12)
Housekeeping (on request)
Restaurant and bar/lounge
Breakfast available
Coffee shop/cafe
24-hour business center
Business center
24-hour front desk
Coffee/tea in a common area
Communal living room
Front-desk safe
Water dispenser
Luggage storage
Feel at home (6)
Refrigerator
Private bathroom
Premium TV channels
Blackout drapes/curtains
Elevator
In-room climate control (air conditioning)
The current price is $188
$188
$206 total
includes taxes & fees
May 31 - Jun 1
Why we love this property
Delicious dining options
This hotel features a 24-hour restaurant, cafe, and bar. Buffet breakfast and vegetarian options provide tasty choices for every culinary preference.
Dreamy sleep experience
Premium bedding, plush pillowtop mattresses, and hydromassage showerheads create a sanctuary of comfort. Sleep soundly behind blackout drapes in every room.
When you stay at citizenM Geneva, you'll be in a great location, within just a 10-minute walk of Rue du Rhône and Saint-Pierre Cathedral. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Also, Flower Clock and University of Geneva are within just a 10-minute walk. The helpful staff and location get great marks from fellow travelers. The property is just a short walk to public transportation: Molard Tram Stop is steps away and Bel-Air Tram Stop is 5 minutes.
At a glance
DONE
Hotel size
144 rooms
Arranged over 7 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
DONE
Special check-in instructions
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) on weekday mornings 6:00 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Water dispenser
Working away
24-hour business center
Coworking spaces
Services
24-hour front desk
Luggage storage
Facilities
1 building/tower
Built in 2020
Safe-deposit box at front desk
Television in common areas
Communal living room
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
Some profits reinvested in community and sustainability
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Phone
Food and drink
Refrigerator
More
Housekeeping on request
In-room safe (laptop compatible)
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
Uses some LED lighting
Recycling
Water-efficient showers only
Water-efficient toilets only
Mobile key entry
Special features
Dining
CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours. Reservations are required.
CanteenM - Onsite bar. Open 24 hours. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: CHF 4.25 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately CHF 29 per person
Late check-out can be arranged for an extra charge of CHF 24
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Onsite parties or group events are strictly prohibited.
Long-term renters welcome.
This property uses some wind and solar energy.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
No visitors or unregistered guests are allowed at the property after 11:30 PM.
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.
Also known as
CitizenM Geneva Hotel
CitizenM Geneva Geneva
CitizenM Geneva Hotel Geneva
Frequently asked questions
Does citizenM Geneva offer free cancellation for a full refund?
Yes, citizenM Geneva does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at citizenM Geneva?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at citizenM Geneva?
Sorry, there's no onsite parking at citizenM Geneva.
What are the check-in and check-out times at citizenM Geneva?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge of CHF 24. Express check-in and contactless check-in and check-out are available.
Is there an onsite casino at citizenM Geneva?
No, this hotel doesn't have a casino, but Casino d'Annemasse (10-min drive) and Domaine de Divonne Casino (20-min drive) are both nearby.
What is there to do at citizenM Geneva and nearby?
Recommended spots to visit include Rue du Rhône (4-min walk) and Saint-Pierre Cathedral (6-min walk), along with Flower Clock (7-min walk) and University of Geneva (9-min walk).
Are there restaurants at or near citizenM Geneva?
Yes, there's an onsite restaurant, canteenM.
What's the area around citizenM Geneva like?
CitizenM Geneva is in Geneva City Centre, a short 2-minute walk from Molard Tram Stop and 4 minutes' walk from Rue du Rhône. Travelers say that the hotel is in a great location.
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Reviews
citizenM Geneva Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.0
Amenities
9.4
Staff & service
9.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as good, excellent, amazing, and delicious with a great variety of food items. (37 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Location
Bed
Ambience
Breakfast
Shower
Old town
Trip
Lobby
Reviews
Verified
10/10 Exceptional
Jan 19, 2026
Excellent Location in the middle of everything, Very trendy decor, great technology in the room, friendly staff.
Pete
Pete, 2-night trip
Verified
10/10 Exceptional
Dec 21, 2025
A great location and helpful staff.
Nyisha
Nyisha, 2-night trip
Verified
10/10 Exceptional
Jan 27, 2026
Excellent location, Polite and freindly staff. Rooms are small but modern and updated, perfect for a couple. Cant beat the location.
Allie
Allie, 3-night trip
Verified
10/10 Exceptional
Jan 2, 2026
great location great service
Quentin Tate
Quentin Tate, 4-night trip
Verified
8/10 Very good
Mar 13, 2026
Clean rooms, convenient location, parking discount at nearby parking location. I
Mathieu
Mathieu, 1-night trip
Verified
10/10 Exceptional
Jan 24, 2026
Staff was amazing. They helped us retrieve things we left behind. Would stay here again when we return
Martin
Martin, 1-night trip
Verified
10/10 Exceptional
Jan 24, 2026
I had an excellent stay at citizenM Geneva. The location is unbeatable—right in the heart of the city, just steps from Lake Geneva, public transport, shops, and restaurants. It made exploring Geneva effortless.
Genius
Genius, 4-night trip
Verified
8/10 Very good
Dec 1, 2025
Rooms were small but the property overall was well situated and so close to old town. We loved how walkable and safe the area was!
Karyn
Karyn, 2-night trip
Verified
6/10 Good
Jan 12, 2026
Great location and staff great but small room with awkward layout
Paul
Paul, 2-night trip
Verified
10/10 Exceptional
Nov 28, 2025
Awesome hotel with wonderful staff! Everyone was helpful and happy to see you. The breakfast buffet was excellent!
Kelan
Kelan, 2-night trip
Verified
10/10 Exceptional
Dec 4, 2025
The hotel's location is exceptional, right near the walking street with all the beautiful shops. The hotel is gorgeous, clean, and comfortable. The rooms are small, but completely adequate. If I return to Geneva, I will definitely stay here again.
Connie
Connie, 2-night trip
Verified
10/10 Exceptional
Dec 9, 2025
Centrally located near old town and main shopping district. Many restaurants nearby. Everything is within walking distance.
luis
luis, 1-night trip
Verified
8/10 Very good
Jan 19, 2026
We had a good time staying at this hotel. We stayed with our two young kids. We loved the location, the staff, and the hot chocolate bar. Note: The walls in our bathroom are like glass so if someone gets up to use shower or toilet, the light shines into the whole room so prepare accordingly.
Megan
Megan, 3-night trip
Verified
10/10 Exceptional
Sep 25, 2025
Amazing breakfast!
Maria
Maria, 3-night trip
Verified
10/10 Exceptional
Nov 18, 2025
What a great experience!!! Perfect location in Geneva near shops, restaurants and train station! The hotel is super cool and very hip.
Veronica
Veronica, 2-night trip
Verified
10/10 Exceptional
Jun 19, 2025
Wonderful location, friendly and helpful staff. Will definitely visit again!
Daphne
Daphne, 2-night trip
Verified
10/10 Exceptional
Dec 9, 2025
Cool room. Check in was easy. GREAT location. Reminds me of a bigger room Moxy.
Michael
Michael, 2-night trip
Verified
10/10 Exceptional
May 29, 2025
Great central location and very accommodating friendly staff
Darja
Darja, 4-night trip
Verified
10/10 Exceptional
Nov 19, 2025
Clean room, lovely big bed. Loved the control of room by the iPad. Friendly and helpful staff
Nicola
Nicola, 2-night trip
Verified
10/10 Exceptional
Oct 26, 2025
Everything was wonderful! Conveniently located for multiple events in Geneva, staff was very helpful and informative, and the room was great. Highly recommend!
Tiffany Renee
Tiffany Renee, 5-night trip
Verified
8/10 Very good
Nov 10, 2025
very well trained staff !
Tala
Tala, 4-night trip
Verified
10/10 Exceptional
May 27, 2025
The bed was comfortable, great location, cool concept
Cheryl
Cheryl, 2-night trip
Verified
10/10 Exceptional
Mar 2, 2025
Wonderful and welcoming staff! Great location and good breakfast!
Dana
Dana, 1-night trip
Verified
10/10 Exceptional
Jun 2, 2025
Amazing location! Very nice hotel! The rooms were a little small but for a couple of nights it was great.