At Hotel Casa Verde, you'll find yourself in a tranquil haven near Old Pier. Delight in continental breakfast, explore the garden or hike and bike through the surrounding landscape with ecotours. Enjoy free WiFi and savor local flavors at the restaurant.
Gabriel Silva (Camino 1), Huerto 146 A1, Natales, Magallanes, 6160000
What's nearby
Mirador Cerro Dorotea - 7 min drive - 3.7 km
Costanera - 8 min drive - 4.1 km
Cueva del Milodon - 9 min drive - 4.4 km
Puerto Natales Casino - 10 min drive - 5.1 km
Plaza de Armas - 10 min drive - 5.7 km
Getting around
Puerto Natales (PNT-Teniente J. Gallardo) - 10 min drive
Airport shuttle (surcharge)
Restaurants
El Asador Patagónico - 7 min drive
Santolla - 7 min drive
Mesita Grande - 7 min drive
Café Artimaña - 7 min drive
Baguales Brewery & Restaurant - 7 min drive
About this property
Hotel Casa Verde
Located just 4.7 mi (7.6 km) from the airport, Hotel Casa Verde offers a shuttle (available 24 hours). You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Also, this hotel is within a short drive of Cueva del Milodon.
At a glance
DONE
Hotel size
14 rooms
DONE
Arriving/Leaving
Check-in start time: 3:30 PM; Check-in end time: 11:00 PM
Check-out time is 10:00 AM
DONE
Special check-in instructions
The front desk is open daily from 10:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
No cribs (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Free continental breakfast each morning 6:00 AM–9:00 AM
Restaurant
Bar/lounge
Shared microwave
Shared refrigerator
Room service (limited hours)
What to do
Ecotours
Hiking/biking trails
Services
Front desk (limited hours)
Tour/ticket assistance
Luggage storage
Multilingual staff
Bicycle rentals
Facilities
Garden
Television in common areas
Accessibility
Wheelchair-accessible public washroom
Wheelchair-accessible restaurant
Upper floors accessible by stairs only
Well-lit path to entrance
Tile flooring in room
Room amenities
Home comfort
Heating (climate-controlled)
Coffee/tea maker
Electric kettle
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Laptop-friendly workspace
Free WiFi
Food and drink
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).
Optional extras
Airport shuttle service is offered for an extra charge of CLP 8000 per person (one-way)
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Property Registration Number 76897318-0
Also known as
Hotel Casa Verde Hotel
Hotel Casa Verde Natales
Hotel Casa Verde Hotel Natales
Frequently asked questions
Does Hotel Casa Verde offer free cancellation for a full refund?
Yes, Hotel Casa Verde does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Casa Verde?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Casa Verde?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel Casa Verde?
Yes, an airport shuttle is available. The charge is CLP 8000 per person one-way.
What are the check-in and check-out times at Hotel Casa Verde?
Check-in start time: 3:30 PM; Check-in end time: 11:00 PM. Check-out time is 10:00 AM.
Is there an onsite casino at Hotel Casa Verde?
No, this hotel doesn't have a casino, but Puerto Natales Casino (7-min drive) is nearby.
What is there to do at Hotel Casa Verde and nearby?
Have fun during the warmer months with activities such as hiking. Additional recreation onsite includes ecotours. Hotel Casa Verde also has a garden.
Are there restaurants at or near Hotel Casa Verde?
Yes, there's an onsite restaurant.
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Reviews
Hotel Casa Verde Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
7.8
Amenities
9.2
Staff & service
9.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was good with great options available. (3 reviews)
From real guest reviews summarized by AI.
Reviews
Verified
10/10 Exceptional
Jan 2, 2026
Lee and his wife were wonderful hosts! The hotel was very clean and tidy!
Carey
Carey, 3-night trip
Verified
10/10 Exceptional
Dec 29, 2024
Great place to stay
Great place to stay. Room very comfortable and clean.
Mr Lee and wife were very helpful
Guillermo
Guillermo, 2-night trip
Verified
10/10 Exceptional
Jan 8, 2025
This hotel is amazing. The hosts treated us like family. The owner even sat with me for hours and helped me plan the best Patagonia trip.
Mohammed
Mohammed, 4-night trip
Verified
10/10 Exceptional
Jan 1, 2025
The owners were extremely nice. We arrived not having an itinerary and they told us exactly what to do, which turned out to be perfect. We had a great stay in Patagonia thanks to them!
Meredith
Meredith, 3-night trip
Verified
10/10 Exceptional
Mar 18, 2025
Was greeted by owner/manager. He showed us to our room and was very informative of the area and facilities. Gave us area advice before our arrival that was helpful.
John
John, 1-night trip
Verified
10/10 Exceptional
Dec 4, 2023
Overall fantastic stay. The accomodations are clean and tidy, the water and heating are excellent, everything is taken care in a very thoughtful manner. Good breakfast and great options of korean dishes for the other meals. 10/10 would recommend to anyone staying in Puerto Natales.
Rafael
Rafael, 4-night trip
Verified
8/10 Very good
Feb 18, 2025
Very clean and helpful staff. Host gave me all the helpful tips to explore the Torres Del Paine national park. Good breakfast. It is away from the town center but just a few minutes car ride, so not a big problem.
Chen
Chen, 4-night trip
Verified
10/10 Exceptional
Mar 26, 2025
Lee and his wife made our stay here incredible. They were so kind and gave excellent recommendations for shops and restaurants in town. They made the entire process smooth including the airport to hotel transfer, check in, helping coordinate taxis for us, gave advice for our hiking in Torres del Paine and provided wonderful breakfast and amenities. They truly gave us peace of mind on our trip that we were going to be taken care of! HIGHLY RECOMMEND!!
Emma
Verified
10/10 Exceptional
Mar 22, 2025
One is our best stays ever.
This establishment is amazing. New, clean, quiet. The service is great. The owner gave us excellent personal service. He spent time giving us personal detailed advice about Torres park and all its locations. The breakfast was awesome. The room was spacious and the bed huge. Thank you Mr Lee.
John
John, 1-night trip
Verified
10/10 Exceptional
Mar 25, 2024
We left the hosteria pioneros a day early because of the horrible conditions there. We found this very nice hotel and excellent staff. Casa verde is a place I will recommend wholeheartedly.
Beny
Beny, 1-night trip
Verified
10/10 Exceptional
Dec 6, 2023
The owners are so kind and helpful. Lee booked cabs for us, took care of our dinners and helped us with all kinds of questions. The food they offer is korean and it's delicious.
Dakshi
Dakshi, 3-night trip
Verified
10/10 Exceptional
Dec 28, 2024
Stay here!
Five stars across the board from all of us. Me(52f) my husband (52m) our 2 sons (29m) and (20m). The proprietor and his wife. Weee fantastic and incredibly helpful. Her food was wonderful. Loved it all!!
Rowan
Rowan, 2-night trip
Verified
10/10 Exceptional
Jan 17, 2023
This family owned property is clean, comfortable and quiet. The care of clients and service provided by the owners is excellent.
Bill
Verified
2/10 Poor
Feb 22, 2025
Disappointed and Dissatisfied
My experience at Hotel Casa Verde was far from satisfactory. From the moment I arrived, I encountered multiple issues that made my stay uncomfortable and frustrating.First, the check-in process was unprofessional. I arrived around 10 PM, having previously informed the owner via text. However, instead of a warm welcome, I was met with irritation. Despite explaining that I had been hiking in Patagonia (O-Trekking) and didn’t have access to messages, the owner dismissed my explanation and made it clear that my arrival had disrupted his and his wife’s schedule. His attitude was unprofessional, and he offered little assistance.The hotel imposed excessive restrictions. The doors were supposedly locked at all times, and breakfast hours were extremely limited due to staff shortages. The most absurd rule was regarding towel usage—guests were expected not to stain them (e.g., no dirt or lipstick). The owner even complained that his wife couldn’t remove stains and had to use a laundry service, implying it was an inconvenience. When I offered to cover the laundry cost, I later discovered that another guest, not his wife, had actually taken the towels to a local laundry. Throughout my stay, the owner frequently complained about previous guests, describing them as a burden on his business. This negativity only added to the uncomfortable atmosphere. Given the price I paid, I expected far better service and professionalism. I would not recommend this hotel!
Chong
Chong, 3-night trip
Verified
6/10 Good
Mar 25, 2025
Hôtel sur estimé . 4/10
Séjour transit entre ferry et randonnées. Hôtel choisi pour faire le Torre del Paine le dimanche. Mais en dehors de la ville, 7-8kms, accessible par une piste , difficile pour préparer randonnée. Les gérants ( un couple ) ne parlent pas l’espagnol ( dommage au Chili) mal l’anglais. Nous arrivons à 19h en taxi. Nous comprenons que notre randonnée sera compromise !! Nous faisons les papiers réglons 185€ ( un peu plus que prévu. ) mais très très cher pour un 3*! Pas
Pas de restauration possible, seulement un bouillon ! Nous ne sommes pas courageux pour repartir . Seulement une tisane ! Dialogue difficile. Dans la chambre choisie Ils ont poussé le grand lit et collé un petit lit !!
Ce qui est dommage , quand je l’ai appelé avant , vers 18h40, il ne m’a pas précisé de dîner en ville ! C’est seulement quand des randonneurs sont rentrés vers 22h30 que j’ai vu qu’il y avait une pièce « picnic ». Pour le petit déjeuner, c’est très correct .
Cela vaut 60€ la nuit pas plus . 20€/personne.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Jan 25, 2025
Foi excelente!
Maurício E
Maurício E, 1-night trip
Verified
10/10 Exceptional
Feb 27, 2024
Excelente lugar para descansar y relajarse
Un lugar muy tranquilo y cómodo. Nos atendieron muy bien, muy cordiales y simpáticos sus dueños. El desayuno es muy rico y siempre nos ofrecían huevos fritos. Volvería feliz a este lugar nuevamente.
Alvaro
Alvaro, 6-night trip
Verified
10/10 Exceptional
Feb 11, 2024
조식 계란후라이 두개
깔끔한 시설과 사장님의 친절한 설명 아침 계란후라이 두개 머문 기간 동안 감동이었습니다
BYOUNGJUN
BYOUNGJUN, 1-night trip
Verified
10/10 Exceptional
Feb 6, 2024
트레킹하는 저에게 사장님의 친절한 설명에 감동이었습니다. 다음에 또 오겠습니다
BYOUNGJUN
BYOUNGJUN, 1-night trip
Verified
2/10 Poor
Dec 30, 2022
No me dio cuarto y me cobraron llegue y el manager dek hitel cireano no habla español no me dii xuarto y me cobraron me corrieron.
De mala mabera y no esta en la cuydad esta en zona rural y ers de casy madrugada con muy mal clima
Lorena
Verified
10/10 Exceptional
Apr 5, 2021
Fuimos atendidos amablemente por los propios dueños.
Siempre muy atentos y dispuestos a que pasáramos una grata estadía en Natales