4/10
Anniversary weekend away. Reception were very accommodating when we requested a change of room due to noise rising up from bar or something below.
While I slept very well, the mattress on my wife’s bed was upside down so she spent a night with springs sticking into her.
The following morning I spotted this after she said how badly she had slept.
We reported this to reception, who after a bit of prompting offered a discount, in the form of a partial refund. Yet to see a penny of that.
Russell
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