Perched near Parque Arauco Mall, The Place offers a warm welcome with a rooftop terrace and stunning city views. Unwind in the seasonal outdoor pool or keep fit at the gym; with helpful staff, dry cleaning services, and free newspapers to make your stay seamless.
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Pool
Kitchen
Laundry facilities
Pet friendly
Parking available
Free WiFi
Main amenities (12)
142 smoke-free apartments
Daily housekeeping
Restaurant
Rooftop terrace
Breakfast available
Fitness center
Self parking
Seasonal outdoor pool
Room service
Business center
2 meeting rooms
24-hour front desk
Feel at home (6)
Children stay free
Kitchen
Private bathroom
Television
Garden
Daily housekeeping
The current price is $106
$106
$106 total
Jun 19 - Jun 20
Why we love this property
Foodie-friendly stay
Continental breakfast starts each day off right at this aparthotel. The on-site restaurant serves up delicious meals for hungrier moments.
Seasonal swimming
The seasonal outdoor pool creates a refreshing oasis during warm months. Perfect for a cooling dip under the sun.
Dream in comfort
Each guestroom features hypo-allergenic bedding, soft down comforters, and blackout drapes. The curated, individual decor creates a unique sleep haven.
The Place features a rooftop terrace and puts you within a 15-minute walk of Parque Arauco Mall. After having fun at the seasonal outdoor pool, you can grab a bite to eat at the restaurant. A fitness center and a garden are other highlights, and apartments offer up nice touches like down comforters and slippers. Fellow travelers love the helpful staff. Public transportation is just a short walk: Manquehue Station is 11 minutes and Military Academy Station is 13 minutes.
At a glance
DONE
Property size
142 apartments
Arranged over 18 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (8 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
PETS
Pets
Pets allowed (dogs only, 1 total, up to 33 lbs per pet)*
Service animals welcome
Specific rooms only*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite parking available only on request
Secured covered onsite self parking (USD 5 per day; includes in/out privileges)
Free offsite parking nearby
Street parking available
VPN_KEY
Other information
Smoke-free property
No alcohol served onsite
Property amenities
Pool/Spa
Seasonal outdoor pool
Internet
Free WiFi
Parking and transportation
Onsite parking available only on request
Secured self parking on site (USD 5 per day; includes in/out privileges)
Free offsite parking
Street parking available
Family friendly
Children stay free (see details)
Kitchen
Refrigerator
Stovetop
Microwave
Oven
Water dispenser
Cookware/dishes/utensils
Dining
Continental breakfast available for a fee daily 7:30 AM–10:30 AM: USD 12 for adults and USD 12 for children
1 restaurant
Room service available
Bedrooms
Down comforter
Hypo-allergenic bedding
Bed sheets provided
Bathrooms
Shower
Slippers
Toilet paper
Shampoo
Soap
Towels provided
Entertainment
50-inch Smart TV with digital service
Netflix
Streaming services
Outdoor areas
Rooftop terrace
Garden
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
2 meeting rooms
Business center
Computer station
Desk chair
Comfort
Air conditioning
Pets
Service animals exempt from fees
Pet friendly
USD 15 per pet per night
1 total (up to 33 lbs per pet)
Pets allowed in specific rooms
Welcoming dogs only
Deposit: USD 100 per stay
Suitability/Accessibility
No elevators
Smoke-free property
Services and conveniences
Concierge services
Tour/ticket assistance
Daily housekeeping
Multilingual staff
Local maps
Guidebooks/recommendations
Electrical adapters/chargers
Luggage storage
Blackout drapes/curtains
Safe at front desk
Location highlights
Near a metro station
Things to do
Fitness center
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated there is a smoke detector on the property)
Fire extinguisher
Security system
General
142 rooms
18 floors
1 building
Built in 2019
Traditional architecture
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).
Optional extras
Continental breakfast is offered for an extra charge of approximately USD 12 for adults and USD 12 for children
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pet deposit: USD 100 per stay
Pets are allowed for an extra charge of USD 15 per pet, per night
Parking
Covered self parking costs USD 5 per day with in/out privileges
Guests must contact this property in advance to reserve onsite parking
Pool, spa, & gym (if applicable)
The seasonal pool is open from November to March
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Long-term renters welcome.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher and a security system on site.
This property accepts credit cards and cash.
Credit cards accepted: Mastercard, American Express, Diners Club
Also known as
The Place Santiago
The Place Live Meet
The Place Aparthotel
The Place Aparthotel Santiago
Frequently asked questions
Does The Place offer free cancellation for a full refund?
Yes, The Place does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Place ?
Yes, there's a seasonal outdoor pool.
Are pets allowed at The Place ?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 33 lbs per pet. There's a charge of USD 15 per pet, per night, and there's also a deposit of USD 100 per stay. Service animals are exempt from fees.
Is parking offered on site at The Place ?
Yes. Self parking costs USD 5 per day.
What are the check-in and check-out times at The Place ?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at The Place and nearby?
The Place has a seasonal outdoor pool and a fitness center, as well as a garden.
Are there restaurants at or near The Place ?
Yes, there's an onsite restaurant.
Does The Place have a kitchen or kitchenette?
Yes, there is a kitchen which also includes cookware, a refrigerator, and a microwave.
What's the area around The Place like?
The Place is a short 13-minute walk from Parque Arauco Mall and 11 minutes' walk from Parque Araucano.
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Reviews
The Place Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
9.2
Amenities
10
Staff & service
9.6
Property conditions & facilities
Popular mentions
Service staff
Breakfast
Apartment
Room
Restaurant
Reviews
Verified
8/10 Very good
Apr 19, 2026
Good location with car park
Reception staff speak English as do some of the restaurant/cafe staff
Very clean everywhere.
Good choice of food and drinks all day.
Angela
Angela, 14-night trip
Verified
10/10 Exceptional
Apr 18, 2026
The hotel was beautiful and in a lovely neighborhood with lots of greenery and cafes around. Incredible views from the pool. A very nice coworking space. And friendly staff. I would definitely stay here again if I return to Santiago.
Emily
Emily, 6-night trip
Verified
10/10 Exceptional
Mar 14, 2026
Very spacious, new, well equipped units, awesome that it has restaurant and coffee shop open long hours. Coffee was great. Loved the place for the price point.
Alex
Alex, 4-night trip
Verified
10/10 Exceptional
Feb 8, 2026
Very nice and clean place - highly recommend to stay! spotless!
Maria
Maria, 4-night trip
Verified
10/10 Exceptional
Feb 8, 2026
Very nice and clean place - highly recommend to stay! spotless!
Maria
Maria, 13-night trip
Verified
10/10 Exceptional
Feb 28, 2026
The Place was a great home away from home hotel experience. The staff at check in was extremely friendly and helpful and the room was clean, bed was very comfortable and the hotel itself was well maintained. The restaurant in the hotel was always very active and the food was great. The only complain would be the restaurant service was very slow, otherwise - it was a wonderful stay.
Pia
Pia, 6-night trip
Verified
10/10 Exceptional
Jan 30, 2026
Room was clean. Loved this place, I'll come back.
ilse
ilse, 3-night trip
Verified
10/10 Exceptional
Jan 30, 2026
Very clean room and we got an upgrade to have a balcony which was wonderful! The pool and roof is beautiful and comfy as well.
Alana
Alana, 2-night trip
Verified
10/10 Exceptional
Jan 5, 2026
Great location, lovely property. Top floor has a lot to offer. Great view of the city and a cool place to chill/relax. Very friendly staff.
Shreejit
Shreejit, 2-night trip
Verified
10/10 Exceptional
Dec 28, 2025
Amazing place to stay. The hotel staff is superb, so helpful and accommodating. The rooms are spectacular!! The neighbood is perfect and confident to everything. We will never stay anywhere else in Santiago. A must stay… you will not be disappointed.
Brad
Brad, 4-night trip
Verified
10/10 Exceptional
Dec 8, 2025
Very nice and modern and clean and beautiful apartments. The bed was wonderful. The location great and delicious food and coffee at the restaurant on site. Also a great bonus that the restaurant didn’t feel like a hotel restaurant, it was a lively and busy cafe. Great coworking space, love pool on the rooftop. Absolutely perfect hotel for remote work.
Loa
Loa, 7-night trip
Verified
10/10 Exceptional
Nov 10, 2025
The room and the adjacent garden are gorgeous. The cafe on the property is delicious. The staff is kind and accommodating. Wonderful location. 100/10!
Peyton
Peyton, 5-night trip
Verified
10/10 Exceptional
Jul 5, 2024
Excellent location, beautiful facilities and good value for your money
Luis
Luis, 6-night trip
Verified
10/10 Exceptional
Apr 16, 2025
Very nice place and room was superb. Breakfast was a la carte and there were some good options to eat.
Joni
Joni, 3-night trip
Verified
10/10 Exceptional
Aug 1, 2023
Felt safe and it is one of the most beautiful areas in Santiago. We would definitely stay here again.
Carmen
Carmen, 4-night trip
Verified
10/10 Exceptional
Oct 21, 2023
Very nice place for a long stay, friendly and helpful staff. Comfortable rooms.
William
William, 23-night trip
Verified
10/10 Exceptional
Apr 17, 2024
I have been here a few times and really love it.
The apartments and nice and big.
It's clean and has very good service.
Rémi
Rémi, 4-night trip
Verified
10/10 Exceptional
Apr 8, 2024
Everyone was so helpful and really appreciated the efforts to coordinate some excursions to further enjoy what Santiago had to offer
Daniel
Daniel, 5-night trip
Verified
4/10 Fair
Mar 1, 2026
I paid extra for a "sea view" room and was given a room with a tiny partial view. Turns out the hotel does not have sea view rooms at all, because they are not ocean front - there is a building in-between. They are working to fix the advertising to reflect reality, as I was told. Our room also had a large hair ball in the bathroom at check in and the mirror had large rust stains on them. When the front desk was notified, they said they would fix the mirror and the cleaning for us while we went to diner. However, after dinner the hairball was still in the bathroom and the mirrors were not fixed/changed/cleaned. The next day the manager contacted me and apologized. Offered a 15% discount and free breakfast during our stay. Upon check out, the 15% discount was only applied to 1 night and the extra night we had to extend due to family reasons was offered at an even higher rate than originally offered. Overall, the quality level of the rooms is mediocre with very noise rooms. You can hear doors slamming and you can hear people going thru the trash bins outside to collect bottles.
Pia
Pia, 3-night trip
Verified
10/10 Exceptional
Jul 10, 2024
Nice property with very helpful staff! Fair prices.
My only complaint would be the spotty and sometimes very poor internet access quality.
Stephan
Stephan, 2-night trip
Verified
4/10 Fair
Nov 27, 2025
Great location and decent rooms. However, I was very disappointed about their customer service. I left my jacket in the room and reached out to the hotel so that they could save it for me and no one answered my calls nor responded my emails. The hotel only responded to me via whatsapp to let me know they were going to look for my jacket, but when I showed up three days later to check on my item, they informed housekeeping didn’t find anything.
I was extremely disappointed by the lack of honesty and transparency from their housekeeping staff because I left my jacket on top of the bed, so clearly they lied about it. Also,
how they handled the situation was extremely frustrating as the phone number listed on their website didn’t work and no one responded to my email requests.
Paulette
Paulette, 1-night trip
Verified
10/10 Exceptional
Apr 10, 2026
All round top notch
Josh
Josh, 5-night trip
Verified
10/10 Exceptional
Feb 21, 2026
Nice rooftop terrace, as well as the building itself.
Rooms with kitchenette are great to have and spacious!!