Located near La Isla Shopping Mall, Casa Turquesa offers a vibrant retreat with an on-site restaurant, El Mirador, serving international cuisine and boasting a poolside location. Soak up the sun at the outdoor pool or unwind with a drink from the swim-up bar.
Kukulcan Plaza Shopping Mall - 1 min walk - 0.1 km
Luxury Avenue Shopping Mall - 2 min walk - 0.2 km
Hotel Zone Beaches - 5 min walk - 0.5 km
Marlin Beach - 5 min walk - 0.5 km
La Isla Shopping Mall - 16 min walk - 1.4 km
Getting around
Cancun Intl. Airport (CUN) - 21 min drive
Restaurants
La Veranda - 8 min walk
El Fish Fritanga - 9 min walk
Club Bistro - 7 min walk
Ilios Restaurant - 11 min walk
Hacienda Sisal - 5 min walk
About this property
Hotel y Museo Casa Turquesa
When you stay at Hotel y Museo Casa Turquesa, you'll be just a 5-minute drive from La Isla Shopping Mall and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at El Mirador, which serves international cuisine and is open for breakfast, lunch, and dinner. A poolside bar and a terrace are other highlights, and apartments offer flat-screen TVs and room service. Fellow travelers say great things about the pool and helpful staff.
At a glance
DONE
Property size
30 apartments
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 18
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Check-out instructions
The host requires you complete the following before checking out:
Gather used towels
Turn off the lights and return the keys
DONE
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
PETS
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Free onsite self parking
Onsite parking limited
Onsite parking includes off-street options
VPN_KEY
Other information
Designated smoking areas (fines apply)
Property amenities
Beach
On the beach
Beach umbrellas
Beach towels
Pool/Spa
Outdoor pool
Umbrellas
Sun loungers
Internet
Free WiFi, with speed of 25+ Mbps
Parking and transportation
Free self parking on site
Limited onsite parking
Onsite parking includes off-street options
Car recommended
Family friendly
Children stay free (see details)
Restaurants on site
El Mirador
Pool Bar
Dining
Cooked-to-order breakfast available for a fee daily 7 AM–noon: MXN 350-600 for adults and MXN 320-580 for children
1 restaurant
1 swim-up bar, 1 poolside bar and 1 bar
Room service available
Bedrooms
Bed sheets provided
Bathrooms
Bathtub or shower
Rainfall showerhead
Shampoo
Soap
Towels provided
Hair dryer
Toilet paper
Living spaces
Library
Entertainment
42-inch flat-screen TV with satellite service
Piano
Outdoor areas
Terrace
Barbecue grill
Laundry
Dry cleaning/laundry service
Comfort
Air conditioning
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Front entrance ramp
No elevators
Upper floors accessible by stairs only
Designated smoking areas (fines apply)
Services and conveniences
Concierge services
Tour/ticket assistance
Daily housekeeping
Safe
Multilingual staff
Guidebooks/recommendations
Phone
Luggage storage
Blackout drapes/curtains
Iron/ironing board (on request)
Location highlights
Near the ocean
Near the sea
On the waterfront
In the shopping district
In the entertainment district
Things to do
Outdoor pool access nearby
Golf nearby
Theme parks nearby
Safety features
Carbon monoxide detector installed (host has indicated there is a carbon monoxide detector on the property)
Smoke detector installed (host has indicated there is a smoke detector on the property)
Fire extinguisher
First aid kit
Security system
General
30 rooms
4 floors
1 building
Built in 1991
Beaux Arts architecture
Special features
Dining
El Mirador - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Pool Bar - This bar is located by the pool. Open daily.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately MXN 350 to 600 for adults, and MXN 320 to 580 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Host has indicated there is a carbon monoxide detector on the property.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Casa Turquesa
Casa Turquesa Cancun
Casa Turquesa Hotel
Casa Turquesa Hotel Cancun
Casa Turquesa Hotel Tulum
Casa Turquesa Tulum
Casa Turquesa
Frequently asked questions
Does Hotel y Museo Casa Turquesa offer free cancellation for a full refund?
Yes, Hotel y Museo Casa Turquesa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel y Museo Casa Turquesa?
Yes, there's an outdoor pool.
Are pets allowed at Hotel y Museo Casa Turquesa?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel y Museo Casa Turquesa?
Yes, there's free self parking. Onsite parking includes off-street options.
What are the check-in and check-out times at Hotel y Museo Casa Turquesa?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at Hotel y Museo Casa Turquesa and nearby?
Hotel y Museo Casa Turquesa has an outdoor pool and access to a nearby outdoor pool.
Are there restaurants at or near Hotel y Museo Casa Turquesa?
Yes, El Mirador offers international cuisine, garden views, and poolside dining.
What's the area around Hotel y Museo Casa Turquesa like?
Hotel y Museo Casa Turquesa is located on the waterfront in Zona Hotelera, a short 16-minute walk from La Isla Shopping Mall and 8 minutes' walk from Hotel Zone Beaches. Travelers say that the aparthotel is in a great location.
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Reviews
Hotel y Museo Casa Turquesa Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
8.6
Location
8.0
Staff & service
6.8
Property conditions & facilities
Popular mentions
Service staff
Room
Location
Beach
View
Restaurant
Art
Food
Ocean
Bed
Reviews
Verified
6/10 Good
Jan 8, 2026
Nice hotel, great view and good area
Shayal
Shayal, 3-night trip
Verified
10/10 Exceptional
Jan 23, 2026
Wanderful staff, director, perfect see, can only glhigly recommend
Annette
Annette, 4-night trip
Verified
10/10 Exceptional
Feb 17, 2026
Clean room. Kind stuff. Very quiet. Lovely art!
Chantelle
Chantelle, 1-night trip
Verified
8/10 Very good
Jan 6, 2026
The hotel is a little older but the location is great and the view from the room we had was spectacular. We could see the ocean from one side and the lagoon from the other.
Blanca
Blanca, 5-night trip
Verified
8/10 Very good
Jan 26, 2026
Wonderful staff, amazing location and view. Absolutely perfect. Just concern is, some of the art materials, such as statutes, art pictures are not suitable for the kids, so, if you are couple without kids, the place is great, otherwise, you might think some other places that good for the kids.
Mahmut
Mahmut, 5-night trip
Verified
10/10 Exceptional
Jan 13, 2026
Those who know, KNOW ! This is an outstanding value for a super quiet , historic place . Think private , aging beach mansion and world class art gallery ! Friendliest staff , great little restaurant, a gem for sure ! Near everything and on the best beach in the world !
Keith
Keith, 3-night trip
Verified
10/10 Exceptional
Feb 11, 2026
We had a very enjoyable stay in our 2 bedroom ocean view room (more of a villa) this February. The hotel is very artsy with some religious and nudist works displayed which some may not appreciate. The hotel is very weathered -its not a fancy 5 star hotel (although it must have been back in the day), the water wasnt always hot and the toilets didnt flush the first time but the central location, gorgeous quiet beach, relaxing and calm ambiance, grand open spaces, comfortable clean beds and superior customer service made it worth it many times over!
Annette
Annette, 6-night trip
Verified
6/10 Good
Feb 1, 2026
The staff was made up of wonderful people. The issue was the room, it felt like old and there was mould in the shower, saw a roach in the washroom. The biggest issue was the sliding door that leads toward the pool area did not lock properly.
Meet
Meet, 3-night trip
Verified
10/10 Exceptional
Dec 1, 2025
Excellent quiet location right next to one if the best parts of the beach.Beautiful hotel with art displays everywhere and friendly and helpful staff. The fixtures& decor are past their best and need a lot of money spent on them but the rest of the hotel makes up for this so it's not for you if you knit pick but I would use again with no doubts. Nice little pool, great breakfast, huge rooms. I recommend the garden rooms as you have direct access to the pool - you don't need a high level as you get the amazing views from the pool area.
JANET
JANET, 2-night trip
Verified
10/10 Exceptional
Dec 18, 2025
I love this Hotel! Clean, location right on the beach, beautiful view from he time you wake to go to bed. The staff are the reason why I go there on and the hotel is beautiful. I love being able to swim the ocean and the pool with both being so accessible.
The art collection in the hotel is fabulous.
Such good people. Employees are what make business’s what they are, they’re the best. All the food I’ve eaten there has been good. Oh, and it’s not crowded. I believe there’s 38 rooms? So a boutique hotel. This is my fave on all my travels I’ve been on. ENJOY!
Shelley
Shelley, 2-night trip
Verified
10/10 Exceptional
May 31, 2025
We liked the pool and the beach. The morning waiter was very good and friendly. Will stay again.
Jacinto Lopez
Jacinto Lopez, 8-night trip
Verified
10/10 Exceptional
Feb 15, 2025
Enjoyed my stay, amazing staff! Great location, close to malls, restaurants, and other attractions. Incredible beach ❤️
gabriela
gabriela, 4-night trip
Verified
10/10 Exceptional
Jan 20, 2025
My favourite place to stay in Cancun!!!! Hotel is stunning, staff are lovely, and its quite and removed but extremely close to everything
Taylor
Taylor, 1-night trip
Verified
8/10 Very good
Mar 25, 2025
The staff was very friendly and helpful!
Andrea
Andrea, 10-night trip
Verified
10/10 Exceptional
Mar 11, 2025
Everything was really good the people the service the room
Adolfo
Adolfo, 4-night trip
Verified
10/10 Exceptional
May 13, 2024
Great location, very comfortable.
Jorge
Jorge, 2-night trip
Verified
10/10 Exceptional
Oct 17, 2024
The location of the hotel was excellent and safe, and it had a great view and good access.
Noushin
Noushin, 10-night trip
Verified
10/10 Exceptional
Dec 27, 2024
Great ocean view.
Benigno
Verified
8/10 Very good
May 3, 2025
Great location, friendly staff and safe to walk anywhere nearby.
Property is 35 yrs old and is a liitle frayed at the edges but we would stay here again.
Santokh
Santokh, 6-night trip
Verified
10/10 Exceptional
May 3, 2025
We loved our stay here. The staff is amazing. The room was a little old and needed some maintenance, but that did not matter to us.
Carolina
Carolina, 4-night trip
Verified
8/10 Very good
May 16, 2025
This hotel and its day was beautiful, it is now a little aged and because of the time of year there weren’t very many other guests. That was absolutely perfect for my stay. Staff was very friendly. Hotel was clean, however shows its age, I would stay here again.
Kevin
Kevin, 2-night trip
Verified
8/10 Very good
Jul 12, 2024
Location is good and very affordable noce beach in the back
ricardo
ricardo, 13-night trip
Verified
8/10 Very good
May 20, 2025
Amazing hotel filled floor to ceiling with artwork and sculptures. Friendly, helpful staff, good food. It needs work but for the price it's great.
David
David, 4-night trip
Verified
4/10 Fair
Jan 26, 2026
Con: Aside from the hotel, being old, which I knew before going, the beds were extremely hard, the bathrooms were gross, the shower head had so much buildup on it that it’s sprayed in different directions and the water would not drain so you were standing in a 3 inch puddle of water. The chairs down on the beach were extremely uncomfortable because there’s no pads and they’re made of that hard white plastic so after sitting on them for about a half hour your butt begins to hurt; additionally, they only had two adjustments flat or sitting completely straight up, you could not recline. The pool is old but doable and there’s very limited staff so if you’re looking for a luxurious pool experience, you will not get that (which we knew ahead of time). There is a bartender, but they’re very limited and what they serve.
Pro: the staff was very nice and somewhat attentive. The view of the golf was amazing and the breakfast they served was very good.
Jennifer
Jennifer, 5-night trip
Verified
10/10 Exceptional
Jul 14, 2024
Very nice we had a view to the sea, free access to private beach. Beautiful pool, dining at reasonable prices.