Super 8 McKinney Plano

Restroom was broken the water kept running and it was very loud

The front desk and housekeeping staff were great. Pool was nice. But... The hotel does not show it's age well, at all. At breakfast, my son saw a little girl find ants in the syrup. We never saw any ants in our room, but my son had a couple of bites, so we left.

Wifi wouldn't stay on for more than a few minutes at a time. Room had candy wrapper by chair from previous guest. Furniture was thread-bare. Pillows were horrible.

From the time I walked into the lobby I had a feeling this was going to be an adventure. Walking into the lobby I experienced the smell of stale cigarette smoke, which I hoped didn't extend to my room. My room smelled of mildew and was in a state of disrepair, the paint on the ceiling was peeling off, the chair in the room was stained and was full of holes and the ants, which were scurrying around the dresser, didn't seem to appreciate my presence in their room. Upon my return on the second day, I noticed I never received maid service as the towels which had the feel of course grit sandpaper was still on the floor and the bed hadn't been made. I have stayed in numerous Wyndham properties and this is by far the WORST hotel I have ever stayed at. I recommend both Wyndham and Hotels.com send someone to this property to see for themselves the deplorable condition of this hotel and staff.

It was adequate. Only two small and thin pillows. Should have had another pillow or two.