In the heart of Sofia, Sofia Balkan Palace combines art and culture with modern comforts. Savor breakfast, lunch, or dinner at Stardust restaurant or explore the on-site art gallery and shopping mall. With free in-room WiFi, a garden to unwind in and helpful staff to guide you through your stay.
VIP Access
Reviews
8.48.4 out of 10
Very good
Popular amenities
Airport transfer
Pet friendly
Parking available
Free WiFi
Air conditioning
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Breakfast available
Fitness center
Self parking
24-hour room service
Coffee shop/cafe
Conference center
Business center
7 meeting rooms
Airport shuttle
24-hour front desk
Feel at home (6)
Television
Garden
Daily housekeeping
Laundry facilities
Coffee/tea maker
Elevator
The current price is $138
$138
$154 total
includes taxes & fees
Jun 7 - Jun 8
Why we love this property
Gourmet for every taste
The restaurant, cafe, and bar offer organic, locally-sourced fare, including vegan options. Private dining and in-room champagne create culinary bliss.
Sleep in luxury
Guests sleep soundly wrapped in bathrobes on premium, hypo-allergenic bedding. A pillow menu, champagne service, and 24-hour room service enhance comfort.
Breakfast Room, Sofia Balkan Palace - 1 min walk
Burrata Italiana Center - 3 min walk
About this property
Sofia Balkan Palace
Sofia Balkan Palace offers a fantastic location, putting you just a 5-minute walk from Church of St. George and Sofia Central Mineral Baths. Guests can visit the fitness center for a workout or grab a bite to eat at Stardust restaurant, which serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a bar/lounge and a garden. Fellow travelers love the helpful staff and breakfast. The property is just a short walk to public transportation: Serdika Station is 2 minutes and Lavov Most Station is 12 minutes.
At a glance
DONE
Hotel size
241 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 15
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
DONE
Pets
Pets allowed (dogs and cats only, 1 total, up to 22 lbs per pet)*
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Onsite self parking (EUR 31.00 per day)
Wheelchair-accessible parking and van parking on site
Onsite parking limited
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
Restaurant
Bar/lounge
Coffee shop
Private dining
24-hour room service
Water dispenser
Traveling with children
Baby bath
Bed rails
What to do
Shopping
Working away
Business center
7 meeting rooms
Conference center (13563 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Bicycle rentals
Facilities
1 building/tower
Built in 1956
ATM/banking
Safe-deposit box at front desk
Garden
Fitness center
Art gallery on site
Designer stores on site
Shopping mall on site
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
Local culture & ecosystem education
100% renewable energy
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Outdoor furniture
Traditional architecture
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
1 on-site accessible parking spaces
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Accessible airport shuttle
Visual alarms in hallways
Lowered electrical outlets in bathroom
Lowered peephole/view port in door
Lowered locks/deadbolt
Height-adjustable showerhead
Grab bar near toilet
Lever door handles
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Bathrobes
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Pillow menu
Soundproofed rooms
Premium bedding
Freshen up
Bathtub or shower
Eco-friendly toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
Phone
Electrical adapters/chargers
Food and drink
Champagne service
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Stardust restaurant - This restaurant serves breakfast, lunch, and dinner.
Fees & policies
Refundable deposits
Deposit: EUR 50 per person, per night
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.53 per person, per night
Optional extras
Full breakfast is offered for an extra charge of approximately EUR 23.00 per person
Airport shuttle service is offered for an extra charge of EUR 40 per vehicle (one-way, maximum occupancy 4)
Children & extra beds
Rollaway beds are available for EUR 59.0 per day
Airport shuttle for children between the ages of 1 and 12 costs EUR 30 (one-way)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 30 per pet, per night
Parking
Self parking costs EUR 31.00 per day
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property uses a grey water recycling system.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express
Mobile payment options include: Google Pay and Apple Pay.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Balkan Hotel Sofia
Balkan Luxury Collection
Balkan Sofia
Balkan Sofia Hotel
Hotel Balkan Luxury Collection Hotel
Hotel Balkan Sofia
Sofia Balkan
Sofia Balkan Hotel
Sofia Balkan Luxury Collection
Sofia Hotel Balkan Luxury Collection Hotel
Sheraton Sofia
Sofia Sheraton
Sofia Hotel Balkan Luxury Collection Hotel Sofia
Sofia Balkan Luxury Collection Sofia
Sofia Hotel Balkan a Luxury Collection Hotel
Frequently asked questions
Does Sofia Balkan Palace offer free cancellation for a full refund?
Yes, Sofia Balkan Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sofia Balkan Palace?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of EUR 30 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Sofia Balkan Palace?
Yes. Self parking costs EUR 31.00 per day. Parking spots may be limited.
Is airport shuttle service offered by Sofia Balkan Palace?
Yes, an airport shuttle is available. The charge is EUR 40 per vehicle one-way.
What are the check-in and check-out times at Sofia Balkan Palace?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Sofia Balkan Palace and nearby?
Sofia Balkan Palace has a fitness center and a garden.
Are there restaurants at or near Sofia Balkan Palace?
Yes, there's an onsite restaurant, Stardust restaurant.
What's the area around Sofia Balkan Palace like?
Sofia Balkan Palace is in Sofia City Center, a short 2-minute walk from Serdika Station and 2 minutes' walk from Church of St. George. The local area is popular with nature enthusiasts and our guests say it is very central.
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Reviews
Sofia Balkan Palace Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
9.0
Location
8.6
Staff & service
8.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as excellent, delicious, and plentiful. (37 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Location
Breakfast
Bathroom
Bed
Restaurant
Luxury
Lobby
Parking
Reviews
Verified
8/10 Very good
Mar 23, 2026
Parking is a bit of a issue, multi-storey car park near by is the best option, Room was not ready at 3pm check in time.
Very central hotel so location was perfect.
Karl
Karl, 1-night trip
Verified
10/10 Exceptional
Mar 19, 2026
We had a fantastic experience at Sophia Balkan Palace. The hotel is perfectly located in the heart of Sofia, making it easy to walk to all the major attractions, restaurants, and shopping areas. The breakfast was excellent with plenty of delicious options, and the staff were consistently friendly, attentive, and helpful throughout our stay. We truly enjoyed our time here and would happily stay again on any future visit to Sofia.
PRAFUL
PRAFUL, 2-night trip
Verified
8/10 Very good
Jan 7, 2026
perfect location. clean & comfortable.
vered
vered, 3-night trip
Verified
8/10 Very good
Dec 19, 2025
Good location
Massimo
Massimo, 3-night trip
Verified
8/10 Very good
Oct 21, 2025
Good hotel in a very central and comfortable area
Willy
Willy, 2-night trip
Verified
10/10 Exceptional
Mar 9, 2026
The hotel is in the very heart of Sofia, close to the main Station and many landmarks. It was really easy to move around and a safe area too. Vitosha Bulevard is just 2 minutes down the road, full of restaurants and shops.
The room was excellent, spacious and the bed comfortable. The shower was heaven and they use an outstanding brand for their gel, shampoo, body lotion, etc. Shout out to the girls in the bar at night, very patient and handling diffiuclt customer with so much grace. Thanks to all the staff that made me feel so good on my birthday and treated me like a princess. Thanks all, I will be back for sure!
Ruth
Ruth, 6-night trip
Verified
10/10 Exceptional
Sep 22, 2025
Excellent hotel in the middle of the city Center with everything around and very good breakfast
Hala
Hala, 1-night trip
Verified
8/10 Very good
Jan 25, 2026
Great hotel, very well located, especially to the metro (90 seconds walk) - the only thing that let us (and overheard others), the hot food at the buffet breakfast was consistently not hot, they need to work on that. Other breakfast items were perfect, fruits, pastries etc.
Adam
Adam, 4-night trip
Verified
8/10 Very good
Oct 29, 2025
Location was good
Tim
Tim, 2-night trip
Verified
10/10 Exceptional
Nov 12, 2025
The room was spacious well appointed, clean and comfortable. The hotel is grand and centrally located. The breakfast was outstanding,
Geoffrey
Geoffrey, 4-night trip
Verified
10/10 Exceptional
Sep 24, 2025
The newly remodeled rooms were very nice. Overall this place was worth the money and a good stay.
Michael
Michael, 1-night trip
Verified
10/10 Exceptional
Apr 27, 2025
Really nice central place to stay.
Sally
Sally, 2-night trip
Verified
8/10 Very good
Aug 27, 2025
Good hotel on one of yhe main shopping streets
Jeff
Jeff, 3-night trip
Verified
8/10 Very good
Dec 4, 2025
Hotel location is suberb, just in Centre. It is little oldish style but rooms are clean and spacious, stuff is friendly and breakfast is good. Everything is working well. My recommendations.
Jari
Jari, 3-night trip
Verified
8/10 Very good
Jul 6, 2025
Good hotel with great dining and shopping option
Jeff
Jeff, 3-night trip
Verified
10/10 Exceptional
Jun 17, 2025
It is in a great location & it’s a very nice place!
Zoran
Zoran, 2-night trip
Verified
8/10 Very good
Mar 8, 2025
Great hotel great location
Jeff
Jeff, 3-night trip
Verified
10/10 Exceptional
Sep 18, 2025
Amazing
Amazing location and luxurious hotel.
Lovely pillows and bed.
Staff are very friendly and efficient.
Nikhail
Nikhail, 3-night trip
Verified
10/10 Exceptional
Nov 8, 2025
We had a wonderful stay at Sofia Balkan. The hotel is conveniently located next to Serdika metro station. Most location attractions are within walking distance.
The rooms are clean and modern. The shower temperature could be a bit hotter and it’s strange there’s no hair dryer in the room.
Would recommend this hotel.
chi wai
chi wai, 3-night trip
Verified
10/10 Exceptional
Jun 30, 2025
Wonderful staff, great breakfast, & beautiful room. Highly recommended!
Anna
Anna, 3-night trip
Verified
10/10 Exceptional
Jun 24, 2025
This is a great hotel. The staf are so nice &
The rooms are big and very nice.
I would recommend this hotel & will stay again .
PETER
PETER, 2-night trip
Verified
10/10 Exceptional
Oct 11, 2025
Ideally situated seemingly in the middle of the city and by a metro. Lovely spot. Nice bar. Good rooms. Decent breakfast. All good here!
Chris
Chris, 3-night trip
Verified
10/10 Exceptional
Jan 8, 2026
Room was amazing, very comfortable and the view was incredible. Only a few minor cons. The laundry service is very expensive, the building is on centralized air and in winter won’t allow you to go below 23*C so the room got quite warm, and the bellhops did not offer any help with the luggage on check in (only appearing after a suitcase got caught in the revolving door and I had to press the emergency stop).
Nina
Nina, 3-night trip
Verified
10/10 Exceptional
Sep 9, 2025
Excellent renovations. Everything was very luxurious. Location is top! Easy from/to the airport with the metro. Vitoshka is 5 min walk away.
Albena
Albena, 2-night trip
Verified
10/10 Exceptional
Nov 25, 2025
The hotel building form the outside takes you to the memories of the soviet time but once you get inside you can feel the warmth and elegance of a nice 5 star hotel
The staff is friendly and helpful
My room and all the floor I guess it was recently refurbished was new, elegant, clean and comfortable
The only negative aspect it was the hanger for the clothes and the lack of a closet
Price very low for the quality of this hotel
I will come back again