Holiday Inn Express & Suites Memphis East by IHG

2.5 star property
Memphis hotel with outdoor pool

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Photo gallery for Holiday Inn Express & Suites Memphis East by IHG

Free daily on-the-go breakfast
Exterior
Exterior
Exterior
Premium bedding, desk, iron/ironing board, free cribs/infant beds
When you stay at Holiday Inn Express & Suites Memphis East by IHG, you'll be within a 10-minute drive of University of Memphis. For a workout, you can visit the fitness center or go for a morning swim at the outdoor pool. A terrace and a garden are other highlights.

Reviews

5.4 out of 10

Popular amenities

  • Pool
  • Gym
  • Pet friendly
  • Non-smoking
  • Free breakfast
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • WiFi in the lobby
  • Internet in the lobby
  • Fitness center
  • Seasonal outdoor pool
  • Business center
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Computer station

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 15 of 15 rooms

Standard Room, 1 King Bed, Hearing Accessible (Accessible Tub)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Hair dryer
Coffee/tea maker
Daily housekeeping
Desk
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Hair dryer
Coffee/tea maker
Daily housekeeping
Desk
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Hair dryer
Coffee/tea maker
Daily housekeeping
Desk
  • Sleeps 4
  • 2 Queen Beds

Standard Room

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Hair dryer
Coffee/tea maker
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 Bedroom, Hearing Accessible (Communication)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Hair dryer
Coffee/tea maker
Daily housekeeping
Desk
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Hearing Accessible (Communication)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Hair dryer
Coffee/tea maker
Daily housekeeping
Desk
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Hair dryer
Coffee/tea maker
Daily housekeeping
Desk
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Hair dryer
Coffee/tea maker
Daily housekeeping
Desk
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Roll-in Shower (Mobility)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Hair dryer
Coffee/tea maker
Daily housekeeping
Desk
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Hair dryer
Coffee/tea maker
Daily housekeeping
Desk
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Hair dryer
Coffee/tea maker
Daily housekeeping
Desk
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Hearing Accessible (Mobility, Access Tub)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Hair dryer
Coffee/tea maker
Daily housekeeping
Desk
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Hearing Accessible (Mobility, Access Tub)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Hair dryer
Coffee/tea maker
Daily housekeeping
Desk
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Hearing Accessible (Communication)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Hair dryer
Coffee/tea maker
Daily housekeeping
Desk
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Tub)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Hair dryer
Coffee/tea maker
Daily housekeeping
Desk
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
1236 Primacy Pkwy, Memphis, TN, 38119

What's nearby

  • Baptist Memorial Hospital-Memphis - 5 min drive - 4.6 km
  • Memphis Botanic Garden - 7 min drive - 6.0 km
  • Shelby Farms Visitor Center - 9 min drive - 8.9 km
  • University of Memphis - 9 min drive - 8.5 km
  • Graceland - 18 min drive - 22.5 km

Getting around

  • Memphis International Airport (MEM) - 22 min drive
  • Memphis Central Station - 27 min drive

Restaurants

  • ‪Chick-fil-A - ‬18 min walk
  • ‪Panda Express - ‬15 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Central BBQ Poplar - ‬13 min walk
  • ‪Red Koi Japanese Cuisine - ‬18 min walk

About this property

Holiday Inn Express & Suites Memphis East by IHG

When you stay at Holiday Inn Express & Suites Memphis East by IHG, you'll be within a 10-minute drive of University of Memphis. For a workout, you can visit the fitness center or go for a morning swim at the outdoor pool. A terrace and a garden are other highlights.

At a glance

DONE

Hotel size

    • 131 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 75 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
WIFI

Internet

    • WiFi and wired internet access in public areas*
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free on-the-go breakfast each morning 5:00 AM–noon

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Stair-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Premium TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

More

  • Daily housekeeping

Fees & policies

Optional extras

  • WiFi is available in public areas for an extra charge
  • Wired internet access is available in public areas for an extra charge

Renovations and closures

The property will be renovating from September 18 2025 to October 31 2025 (completion date subject to change). The following areas are affected:
  • Business center
  • Elevator
  • Exterior
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25.00 per accommodation, per night

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May 24 to September 06

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).
Masks are required in public areas for unvaccinated guests.

Also known as

La Quinta Inn Memphis Primacy Parkway
La Quinta Inn Primacy Parkway
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Primacy Parkway
Primacy Parkway Memphis
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Quinta Wyndham Primacy Parkway Hotel
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Quinta Wyndham Primacy Parkway
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Memphis La Quinta by Wyndham Memphis Primacy Parkway Hotel
Hotel La Quinta by Wyndham Memphis Primacy Parkway
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Holiday Inn Express And Suites Memphis East by IHG Hotel
Holiday Inn Express And Suites Memphis East by IHG Memphis
Holiday Inn Express And Suites Memphis East by IHG Hotel Memphis

Frequently asked questions

Does Holiday Inn Express & Suites Memphis East by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Express & Suites Memphis East by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn Express & Suites Memphis East by IHG?

Yes, there's an outdoor pool.

Are pets allowed at Holiday Inn Express & Suites Memphis East by IHG?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 75 lbs per pet. There's a charge of USD 25.00 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Holiday Inn Express & Suites Memphis East by IHG?

Yes, there's free self parking.

What are the check-in and check-out times at Holiday Inn Express & Suites Memphis East by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

What is there to do at Holiday Inn Express & Suites Memphis East by IHG and nearby?

Holiday Inn Express & Suites Memphis East by IHG has an outdoor pool and a fitness center, as well as a garden.

What's the area around Holiday Inn Express & Suites Memphis East by IHG like?

Holiday Inn Express & Suites Memphis East by IHG is located a short 7-minute walk from Lichterman Nature Center.

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Reviews

Holiday Inn Express & Suites Memphis East by IHG Reviews

5.4

5.2

Cleanliness

2.0

Location

6.2

Staff & service

5.4

Eco-friendliness

4.8

Property conditions & facilities

Popular mentions

Room
Elevator
Service staff
Bed
Breakfast
Bathroom
Lobby
Weather
Location
Building

Reviews

8/10 Very good

Good location by hospital

Great value for money
Nicholas R, 3-night trip

10/10 Exceptional

Excellent reception service, good manager
Noman, 1-night trip

8/10 Very good

Greeted us nicely
Daniel, 1-night trip

8/10 Very good

It was very nice
Nicole, 1-night trip

6/10 Good

Everyone was very nice. But the building seems like it needs a lot of work.
Emily, 1-night trip

4/10 Fair

The staff in general are nice. The hotel is dirty, old and run down.
Nikkeba, 5-night trip

4/10 Fair

Very old building
Yara, 1-night trip

2/10 Poor

When we
2-night trip

2/10 Poor

In desperate need of cleaning and repairs! The entire place
Fatima, 1-night trip

10/10 Exceptional

Book in was great but the room needs urgent upgrades
Peter, 1-night trip

6/10 Good

This hotel is in sad need of attention. Repairs, paint, and a heavy cleaning would do wonders.
Donna, 2-night trip

2/10 Poor

Location was in terrible condition
William, 1-night trip

6/10 Good

The property is located, conveniently to several areas of interest and restaurants. However, the hotel while it’s not dirty is definitely not the best. We didn’t even have cold water in the sink and the fridge does not work very well.
Jonathan, 2-night trip

2/10 Poor

DO NOT GO TO THiS HOTEL YOU WILL REGRET IT

The room was very terrible not as Advertised like on the internet listing the room was outdated and smelled of Marijuana I didn’t even stay at the hotel with to a family member’s house instead.
Corey, 1-night trip

6/10 Good

Pool was dirty Tub had rust Hallway was very muggy Card reader in the back didn’t work. Had to walk all around to get in
1-night trip

8/10 Very good

Elevator and ice machines did not work. Strong weed smell in the hallway. Rooms were cool. Clean bed and bathroom. Slept well. Good hot shower. A lot of movies channels on the tv
Amber, 1-night trip

2/10 Poor

Horrible. Never had breakfast like they said, broken facilities and the manager was rude and didn't care for anyone. Avoid this place.
Dane, 4-night trip

2/10 Poor

Don’t Stay Here

They told me I didn’t have a reservation at the front desk after arrival. This was after a 5 hour drive and no other hotels in the area. I will need a refund on the $190 I spent on the hotel + the $9 in travel insurance.
Jordan, 1-night trip

2/10 Poor

Awful hotel.

Hotel was dirty and smelled bad. It is very dated. One of the elevators doesn’t work, the tv in my room didn’t work and the toilet seat was hanging on the toilet by one screw! The floor in the bathroom was sticky as well. I didn’t want to be there and I’ll never stay there again.
Darean, 1-night trip

2/10 Poor

There were ants literally everywhere. The fire alarms went off the entire time I was there. They were so bad that I slept in my car the last night because the ants and heat were so bad inside that I couldn’t take it. No other hotels in the area had any vacancies so the car it was. For the love of Almighty God don’t stay here.
Derek, 4-night trip

6/10 Good

My Experience

Check-in with problems with toilet and no remote for Tv. Mattress was also not that comfortable.
Irfan, 3-night trip

2/10 Poor

The workers were very lazy and poorly cleaned the building.
Jamal, 3-night trip

2/10 Poor

Everything was broken the carpet was sticky and coming apart was told this was supposed to be a 3-4 star experience and was extremely underwhelmed
Jalen, 4-night trip

4/10 Fair

The property is very outdated and dirty. There were bugs all around not what I was expecting at all.
Lorena, 1-night trip

2/10 Poor

I got ate up by bugs while I was sleeping. The room was dirty. There was crackheads screaming. And it sounded like someone was trying to kick my door in. All of the doors at the hotel had looked like they had been kicked in. The room reeked of pee.
Olivia, 1-night trip