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MainStay Suites

3.0 star property
Grand Rapids hotel in shopping district

Choose dates to view prices

Photo gallery for MainStay Suites

Breakfast area
Flat-screen TV
Suite, 2 Bedrooms, Non Smoking | Living area | Flat-screen TV
BBQ/picnic area
Business center
Located in East Beltline, Homewood Suites by Hilton Grand Rapids offers a warm welcome with to-go breakfast, grocery shopping service, and dry cleaning/laundry services. Relax with free WiFi and take advantage of the 24-hour business center. Previous guests rave about the helpful staff.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Laundry facilities
  • 24/7 front desk
  • Air conditioning
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Free grocery shopping service
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Gift shops/newsstands
  • Barbecue grills
  • Free newspapers in the lobby

Feel at home (6)

  • Free cribs/infant beds
  • Kitchen
  • Private bathroom
  • Living room
  • Premium TV channels
  • Daily housekeeping
The current price is $75
$89 total
includes taxes & fees
Nov 3 - Nov 4

Room options

Available filters for rooms
Showing 2 of 2 rooms

Suite, 1 King Bed, Non Smoking (Efficiency)

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking (Efficiency)

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • Sleeps 4
  • 2 King Beds

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Terrace/patio

Home2 Suites By Hilton Grand Rapids Airport

  • Pool
  • Free breakfast
  • Airport transfer
  • Pet friendly
9.0 out of 10, Wonderful, 266 reviews
The price is $106
$125 total
includes taxes & fees
Nov 9 - Nov 10
Home2 Suites By Hilton Grand Rapids Airport
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About the neighborhood

Map
3920 Stahl Dr Se, Grand Rapids, MI, 49546

Getting around

  • Gerald R. Ford International Airport (GRR) - 7 min drive
  • Grand Rapids Station - 16 min drive

Restaurants

  • ‪Chick-fil-A - ‬15 min walk
  • ‪BJ’s Restaurant & Brewhouse - ‬15 min walk
  • ‪Culver's - ‬20 min walk
  • ‪Crumbl Cookies - ‬11 min walk
  • ‪Chipotle Mexican Grill - ‬11 min walk

About this property

MainStay Suites

At MainStay Suites, you'll be within a 15-minute drive of Frederik Meijer Gardens and Sculpture Park and Van Andel Arena. You'll have free perks like WiFi and self parking. Also, this hotel is within a short drive of DeVos Performance Hall. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 78 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests will receive smart lock details
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 75 lbs per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Barbecue grills
  • Free reception (select days)

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Free newspapers in lobby

Facilities

  • 1 building/tower
  • Built in 1997
  • Safe-deposit box at front desk

Accessibility

  • Wheelchair accessible
  • Elevator
  • Elevator door width (inches): 65
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible business center
  • Braille signage
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Double sofa bed
  • Alarm clock
  • Premium bedding
  • Free crib/infant bed
  • Free rollaway/extra bed

What to enjoy

  • Separate living room

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishes, and utensils
  • Dishwasher

More

  • Daily housekeeping
  • Mobile key entry

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Grand Rapids Homewood Suites
Homewood Suites Hilton Grand Rapids Hotel
Homewood Suites Grand Rapids
Homewood Grand Rapids
Homewood Suites Hilton Hotel Grand Rapids
Homewood Suites By Hilton Grand Rapids Hotel Grand Rapids
Homewood Suites Hilton Grand Rapids
Homewood Suites by Hilton Grand Rapids Hotel
Homewood Suites by Hilton Grand Rapids Grand Rapids
Homewood Suites by Hilton Grand Rapids Hotel Grand Rapids

Frequently asked questions

Does MainStay Suites offer free cancellation for a full refund?

Yes, MainStay Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at MainStay Suites?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 75 lbs per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at MainStay Suites?

Yes, there's free self parking.

What are the check-in and check-out times at MainStay Suites?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

Does MainStay Suites have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.

What's the area around MainStay Suites like?

MainStay Suites is in East Beltline, a short 7-minute drive from Gerald R. Ford International Airport (GRR) and 9 minutes' walk from Orbit Room.

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MainStay Suites Reviews

Reviews

8.0

Very Good

8.2/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Hot Tub
Building
Kitchen
Location
Restaurant
Family friendly

Reviews

10/10 Exceptional

Well recommended...Home away from home.
Chiquita, 4-night trip

10/10 Exceptional

Comfy beds, nice a clean. Awesome breakfast
Brandi, 1-night trip

8/10 Very good

Our stay was wonderful
Malisha, 1-night trip

10/10 Exceptional

Good pick first time there!!
Khari A, 2-night trip

4/10 Fair

Room had a nice size
Lynnette A, 2-night trip

8/10 Very good

It was a nice stat overall.
Quiarah, 2-night trip

10/10 Exceptional

Nice
Kenneth, 1-night trip

10/10 Exceptional

It was a comfortable, spacious room with friendly staff. However, the pool and hot tub was out of service both nights so that was disappointing.
Carissa, 2-night trip

8/10 Very good

The kitchenette in the room was awesome. Cute little room with a nice homey feel. Microwave was missing in the room and pool was closed down - so had to go around to the sister hotel for pool/hot tub use. Convenient to local shopping, restaurants and activities.
Florence, 1-night trip

6/10 Good

The place has an old feel. Doors squeak, front doors kept opening and closing even though it was very cold outside. We could not contact the front desk via room phone - we had to use our cell phone to call them. When I did need a couple of things the staff did respond quickly.
Roger, 2-night trip

8/10 Very good

Nice visit

Nice comfy room. The tile in our bathroom was coming up off he floor which made it a little tough to open, close the door.
Sarell, 1-night trip

8/10 Very good

Decent stay

The overall stay was okay. The bathroom door had stains on it and the toilet had clearly not been cleaned. Everything else was fine
Samantha, 1-night trip

10/10 Exceptional

😁
Cheryl, 1-night trip

2/10 Poor

They didn't have any rm availability.
Latamaya, 1-night trip

8/10 Very good

Pool and hot tub not in operation
Walter, 2-night trip

6/10 Good

Shopping trip

The room had evidence of not being thoroughly cleaned. There was a chip on the tub. The heating system seemed inefficient. The pool was closed. The furniture and cushions were worn. The layout of the room was nice. The beds were comfortable. The fireplace was nice touch, and breakfast was good.
Linda, 1-night trip

10/10 Exceptional

Under construction. Asked for extra pillows, didnt have any
Rodney, 1-night trip

6/10 Good

Not Great

We had a suite that was ok. The toliet leaked in one of the bathrooms and ran all night in the other. Room was next to elevator and we could hear it in the room. The shower didn't drain. Couch and chair needed a good cleaning. Room needed some TLC. Also dirty dishes were left in dishwasher.
1-night trip

4/10 Fair

Requested and charges for a King bed. Upon arrival only received a queen. Said no Kings available they had a flood that morning. Room was clean. No linens for sofa bed. Had to get at from desk.
1-night trip

8/10 Very good

Room was not what was reserved. They gave us the correct room and then later the keys didn’t work. Hotel drapes had pin holes and the carpets were worn It was clean and comfortable and meet the need for the night
1-night trip

2/10 Poor

Outside the building the property had trash laying around. Inside: the floors were filthy through out. People were smoking weed so it smelled. The building is run down and needs to be worked on and spruced up. Our room had ants and bugs In it. When I told the front desk she said she would tell maintenance. No room should have bugs! We ended our stay early and went to another hotel.

2/10 Poor

Not my best choice for a stay

I initially checked in online the day before and was assigned to a room on the first floor. Upon arrival the digital key did not work so when I stopped at the desk I was told my room was not yet ready at 5pm. Once my room was ready I was placed in a room on the second floor. There was a room we passed on the way to the elevators that smelled like a rotting corpse. The breakfast was nothing like what was pictured on the hotels.com site. Grey/green sausage and no waffles. No coffee available when I went to the breakfast buffet. The hotel felt dirty and except for checkout the customer service was not friendly.
Gary, 1-night trip

2/10 Poor

Horrible service

House keeping never showed up after we called the front desk and requested it. When I asked why no one showed up the response was they didn't know we needed housekeeping even though we called and spoke to the guy at the desk. Then the lady goes on to tell me they had 50 rooms checked out and nobody to clean them. I told them we needed our room cleaned and she said they usually don't clean rooms until after 4 nights. I said we need our room cleaned for the last time. Customer service is horrible and they just sitting around complaining instead of doing anything.
Paul, 4-night trip

4/10 Fair

We booked a 2 bedroom suite for our in-laws to watch our baby while we attended a wedding. When calling the night before about an early check in the girl told me I needed to call back the next day so I did. When I called the next morning the woman told me that the 2 bedroom suites were “out of commission” and that we were going to be getting 2 rooms that were not connected to each other (she was very nice but we wish that the woman the night before had told us this so we could maybe make other arrangements.) Really this was our only options at this point so we had to make it work. However when we got to our room and opened the curtains for some natural light to, our bedroom windows and partially the living room area window were facing a wall maybe 2 feet from the window. So no natural light at all. The space was not great for the amount we paid but it got the job done for what we needed. Unfortunately we will probably not stay here again.
Sidney, 2-night trip

2/10 Poor

Not OK At All

First room I was assigned was passable, but the tub was backing up when I tried to take a shower and some hair started coming out. I asked if it could be snaked, and they said maintenance wasn’t there so they would switch my room. The second room was absolutely horrible. At that point it was quite late, so I just made it work for the one night that I was there. I won’t ever stay there again, though. In the second room, there was furniture pulled away from the wall, drawers left open, stained furniture, carpet peeling away, holes patched up but not completely fixed, a rusty shower head, cracked floor tiles, and, to top it off, the tub was backing up even worse than in the first room. The areas outside of the room also seemed dirty and poorly maintained. This place is not a 3-star hotel. If I’m being generous, it can be a 2.5-star hotel. And it definitely doesn’t deserve an 8/10 in the reviews.
Josue, 1-night trip