Does Comfort Inn & Suites offer free cancellation for a full refund?

Yes, Comfort Inn & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Comfort Inn & Suites?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Comfort Inn & Suites?

Yes, there's free self parking.

What are the check-in and check-out times at Comfort Inn & Suites?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-out and contactless check-out are available.

What is there to do at Comfort Inn & Suites and nearby?

Have fun during the warmer months with activities such as archery. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Comfort Inn & Suites also has a 24-hour fitness center.

What's the area around Comfort Inn & Suites like?

Comfort Inn & Suites puts you in the heart of Houston. Popular attractions include ExxonMobil Campus, which is 10 minutes away by car.

Comfort Inn & Suites, Houston: Hotel Reviews, Rooms & Prices

8/10 Very good

Jun 19, 2025

good location, good staff

Daron, 7-night trip

8/10 Very good

May 27, 2025

Very walkable a staff was friendly.

Jason, 3-night trip

10/10 Exceptional

Mar 30, 2025

Awesome front office staff… made our stay worth it.

Maria, 1-night trip

10/10 Exceptional

Jun 23, 2025

Modeling trip

It was a very clean hotel and the staff very friendly. And they didn't rush us to get out exactly at 11 like other hotels. Well be back.

Maria, 1-night trip

8/10 Very good

Jun 1, 2025

Que was amazing and helpful!! Made a stressful stay so mich better.

Jane, 2-night trip

2/10 Poor

Jul 20, 2025

Wouldn’t recommend

We were showed three different rooms, all of them had a smell of mildew or must and the bedding was terribly stained. We ended up leaving and staying else where.

Varonica, 2-night trip

10/10 Exceptional

May 26, 2025

Very comfortable

Milva, 2-night trip

10/10 Exceptional

May 28, 2025

Eazy check in

Jason, 1-night trip

8/10 Very good

Apr 7, 2025

Exceptional staff and service.

Jason, 3-night trip

6/10 Good

Jul 1, 2025

Good for short trip

Service was good but hotel required an additional $100 deposit that I wasn't made aware of by Hotels.com. The beds were HARD my back aches and the hospitality didn't speak English so asking for additional pillows they didn't understand.

Leticia, 2-night trip

4/10 Fair

Jul 6, 2025

Outdated and musky

Room was musky and outdated, very basic. Bed covers were stained.

Eduardo, 1-night trip

2/10 Poor

Jun 9, 2025

Pésimo servicio no lo recomiendo 👎 las habitaciones sucias no toallas, jabón, shampoo ni acondicionador no tenían nada y las sábanas todas manchadas mejor busque otro hotel

Karolina, 1-night trip

2/10 Poor

Jun 29, 2025

Floor rooms have a mildew smell. Leak some where and bathroom hot/cold water didn’t work properly. Honest like 3/10 stay

Corey, 2-night trip

10/10 Exceptional

Mar 2, 2025

All of the staff were very friendly and helpful. It made my stay more enjoyable

Erin, 2-night trip

6/10 Good

Jun 7, 2025

Older property that try’s hard but seems to be behind

Randall, 1-night trip

8/10 Very good

Mar 9, 2025

All the staff was so amazing and welcoming. Wish they would have had the waffle maker working during breakfast but other than that the breakfast was delicious and lots of other options the sausage and eggs I had were very good and freshly made

kimberly, 1-night trip

8/10 Very good

Apr 15, 2025

Staff was awesome, room was a tad bit dirty. Other than that it was a great stay for the price, the area is a bit sketchy, but the awesome staff made the stay worth it, woke up late and was late to my checkout, but the cleaning lady and the front desk clerks were understanding and kind about it, I didnt feel rushed at all.

Dina, 2-night trip

10/10 Exceptional

Mar 19, 2025

Front desk man was amazing and very helpful, helped turn my son's trip around!!

shelly, 1-night trip

2/10 Poor

Jul 28, 2025

Worst stay ever

This was the worst trip ever. We switched rooms twice. The first room was not clean. There was someone’s shaved hair all over the floor & toilet & pink stuff all over the tub & wall. The second room was worse. No sheets on the bed & look like they threw a party in the room. There was trash everywhere. It was late & we had kids with us so they let us look at a few rooms to see if they were clean. Oh I forgot to mention we drove all the was from Louisiana to this mess. I will not be booking there again.

Kenyata, 2-night trip

10/10 Exceptional

Apr 13, 2025

Our stay was amazing Q was the best !! He made us feel so welcome and safe. His customer service was amazing I will definitely be staying here again when we return.. thank you Q for everything you truly made our stay memorable. It was so clean !!!

10/10 Exceptional

Sep 23, 2023

Nice place to stay

Brian, 1-night trip

10/10 Exceptional

Apr 3, 2025

Goid

Veronica, 1-night trip

10/10 Exceptional

Feb 9, 2025

The front desk clerk was the most helpful and considerate person you'd ever want to meet. Room clean and cozy. Will definitely be back.

1-night trip

8/10 Very good

Jun 17, 2024

easy of check in and how clean the rooms are.

GERARDO, 1-night trip

2/10 Poor

Jul 8, 2025

Hotel experience was terrible. Booke for 5 nights 1st room had no shower curtains and arains on linen. Manager was very rude and had horrible customer service etiquette. Key card did not work at neither entrance. They had a guest sitting at the front no front desk clerk most night . The guest Ms.Collins that they placed to open the door because of key cards not working was racist and would not open the door . Had to call the local police to get in due to discrimination. Worst customer service and hotel experience I have ever had

LERENZO, 5-night trip

Comfort Inn & Suites

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