Hotel Casa Cielo

Property class: 3.5
El Cuyo hotel with outdoor pool and restaurant

Choose dates to view prices

Take in the views from the rooftop terrace when you stay at Hotel Casa Cielo. Guests indulge in deep-tissue massages, then grab a bite to eat at the restaurant. Other highlights include an outdoor pool, a bar/lounge, and a hot tub.

Reviews

9.4 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Pool
  • Spa
  • Free parking
  • Free WiFi
The current price is $87
$105 total
includes taxes & fees
Oct 28 - Oct 29

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Economy Room, 1 Bedroom, Non Smoking, Garden View

A stack of rolled blue towels on a wooden chair.

Economy Room, 1 Bedroom, Non Smoking, Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Comfort Double Room, Non Smoking, Partial Ocean View

A bedroom with a wooden headboard, a bed with a white bedspread, two bedside tables, and a nightstand with a vase.

Comfort Double Room, Non Smoking, Partial Ocean View

  • Partial ocean view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Superior Double Room, Non Smoking, Ocean View

A hotel room with two beds, a wooden headboard, a large window with sheer curtains, and a view of the outdoors.

Superior Double Room, Non Smoking, Ocean View

9.2 out of 10
Wonderful
(5 reviews)
  • Ocean view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Non Smoking, Ocean View

A neatly made bed with white linens and rolled towels, a wooden headboard, and a bedside table with a lamp and a small plant.

Deluxe Double Room, Non Smoking, Ocean View

9.6 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

A beachside dining area with a wooden table and chairs, a thatched roof, and a view of the ocean.
Dos Mares Barefoot Luxury
El Cuyo
  • Pool
  • Spa
  • Airport transfer
  • Parking available
8.4 out of 10, Very good, 114 reviews
The price is $76
$92 total
includes taxes & fees
Oct 26 - Oct 27
Dos Mares Barefoot Luxury
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
calle 15 lote 190 entre calles 12 y 14, El Cuyo, YUC, 97707

What's nearby

  • Ría Lagartos Biosphere Reserve - 1 min walk - 0.0 km
  • El Cuyo Beach - 1 min walk - 0.1 km
  • El Cuyo Lighthouse - 3 min walk - 0.3 km
  • Del Cuyo Catholic Church - 3 min walk - 0.3 km
  • Cocal Beach - 17 min walk - 1.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 168 min drive

Restaurants

  • ‪Naia Cafe - ‬2 min walk
  • ‪Hotelito El Cuyo - ‬6 min walk
  • ‪Piccola Italia Restaurante & Café - ‬5 min walk
  • ‪Casa Mangle - ‬5 min walk
  • ‪Laguna Cafe Restaurante - ‬1 min walk

About this property

Hotel Casa Cielo

  • Take in the views from the rooftop terrace when you stay at Hotel Casa Cielo. Guests indulge in deep-tissue massages, then grab a bite to eat at the restaurant. Other highlights include an outdoor pool, a bar/lounge, and a hot tub.

At a glance

Hotel size

    • 10 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • The front desk is open daily from 8:00 AM - 8:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel Casa Cielo Reviews

9.4

Exceptional

9.8

Cleanliness

9.2

Amenities

9.6

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • The hotel is located right on a beautiful, unspoiled beach with shade and chairs, perfect for relaxing and enjoying sunsets. (16 reviews)
  • The on-site restaurant served excellent food with freshly prepared breakfast, lunch, and dinner options and a well-stocked bar. (7 reviews)
  • The hotel's on-site restaurant served delicious and complete breakfast options, including continental and cooked meals. (5 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.
Report

Popular mentions

Beach
Room
Service staff
Location
View
Food
Breakfast
Bed

Reviews

Verified review

8/10 Very good

Great location, large room. El Cuyo is a wonderful town!
Verified review

10/10 Exceptional

The Hotel is the best place to stay when you come to El Cuyo. The view of the ocean from the terrace is fantastic and the breakfast and overall food and drinks were súper! The staff was great, and the rooms were very comfortable. We enjoyed it a lot!
Verified review

10/10 Exceptional

The staff, the hotel, the rooms, the rate and the location were just simply mind blowing. Amazing experience and I will try to come often.
Verified review

8/10 Very good

Room was clean. Staff were wonderful.
Verified review

10/10 Exceptional

mi casa es su casa

best property on the island ideal location great food well priced friendly service minimal amenities, however. bring your own qtips, cotton balls, blow dryer, etc.
Verified review

10/10 Exceptional

Great staff and food. Amazing location.
Verified review

10/10 Exceptional

Charming, relaxing and thoughtfully designed property. The restaurant was delicious. It was an oasis in the wonderful little town of El Cuyo. We will be back!
Verified review

10/10 Exceptional

So happy we picked La Casa Cielo for our stay in El Cuyo. Cute boutique hotel right on the beach but also close to the rest of the village, restaurants, shopping etc. We arrived ahead of check-in time (3pm) but were able to leave bags, change and head straight to the beach which is beautiful, white sand and a haven for kite-surfing and other water sports. Lovely mix of locals and visitors, everyone very friendly and we loved the vibe. Room was spacious, comfortable king-size bed, great bathroom, very good shower and efficient AC. Lots of comfy sun-loungers, half of which are in welcome shade. Nice pool and heated jacuzzi between hotel and beach. On-site restaurant is very good, has spectacular sea views and sea breezes, serving included continental breakfast of fruit, bread, yogurt and granola plus coffee or tea - cooked breakfasts available for reasonable up-charge. Restaurant has excellent freshly prepared food (breakfast, lunch and dinner) as well as a well-stocked bar and 5-7pm Happy Hour with 2 for 1 cocktails. Staff all friendly and helpful. We will definitely be back to this little gem of a hotel.
Verified review

10/10 Exceptional

Fantastic Boutique hotel right on a beautiful unspoiled beach
Verified review

10/10 Exceptional

We really enjoyed the property would recommend and return ourselves.
Verified review

8/10 Very good

Great hotel for rest but it should have TV in the rooms.
Verified review

10/10 Exceptional

Views
Verified review

10/10 Exceptional

Excellent in every way
Verified review

10/10 Exceptional

Great hotel in El Cuyo, with direct access to the beach. If you are looking for quiet time in a privileged location, this is it. (They also have a restaurant; food was really good)
Verified review

10/10 Exceptional

Fabulous!

Wonderful four day syay! Highly recommend!
Verified review

10/10 Exceptional

El Cuyo is very quiet. A place to go and relax, not for parties or instagramers. The hotel was great, excellent staff. Nice pool and directly on the beach. All you hear are waves and birds
Verified review

10/10 Exceptional

Newer boutique hotel. Very clean. Very kind and accommodating staff. A few steps from the beautiful, mostly empty beach. They have starlink WiFi service which is a plus. Restaurant is delicious.
Verified review

10/10 Exceptional

Lovely spot on the beach. Simple, no frills, but everything you need. Sometimes despite owners/personnel best efforts things don't go as they should. During our stay,, an impromptu construction project interfered with our experience. Noise and closed restaurant, plus construction dust in the pool and resting area, kept the experience from being the best.. But this is where hospitality and leadership matters.. The owner of the place, clearly upset about a situation he could do nothing about, stepped up and comped us a night. It's not about the money saved,, it's about the feeling you leave with. We felt like despite the inconvenience, it's a place we would totally would come back to, because they attempted to make it right.
Verified review

10/10 Exceptional

Loved everything

So relaxing place! Everything about this place is a 100%! I hope El Cuyo will stay like this forever and not turn into what Holbox is today. The hotel is right at the beach, nice sunbeds. Breakfast is everything you need for a good start. Sunrise is stunning, we walked the beach almost every morning.
Verified review

10/10 Exceptional

This hotel was perfect in a way; there are a few notes ill make that i hope the ownerS can take into considerationThe reception had african masks and i thought maybe the owner is french. The arrival was a bit disastrous. No receptionist, no bell, no one in site. I waited roughly 20 minutes rather than being in the water before sunset which was my aim. When they guy arrived he didn't apologize and the worst part is that he took a girl that arrived after me and she was already checked in and had tons of questions for her ride to Cancun the next day.. which i felt was inappropriate considering i arrived first and i had not checked in. As the check in continued, the receptionist said he liked my eyes (ok fine) and then asked my age (so strange). Then he walked me to my room that was tight (not a lot of space to walk around) and he stayed there for over ten minutes (not exaggerating !!!) showing me the fan and the bathroom and telling me no one could see in the window in the bathroom and touching my shirt to show me i can hang my clothes... i mean come on.. who doesnt know what a hanger is. He finally left me alone but it was a little uncomfortable. I don't think he meant anything bad but it wasn't professional. Now for access to the rooms, there is a large step. If you have a leg or knee problem, it's a steep step. I am not sure why they didn't just add a smaller step like they did to get to breakfast. The room was very clean, the bathroom was spacious, and there was a
Verified review

10/10 Exceptional

Canda año nos hospedamos ahí y siempre nos quedamos con una excelente experiencia en todos los aspectos!!! Es el mejor hotel de Cuyo, muchas gracias por todas sus atenciones.
Verified review

10/10 Exceptional

La construcción del hotel está perfectamente orientado para tener buena vista a el mar, los detalles del hotel están de 10 👌 El saervicio excelente el personal de maravilla y el mantenimiento no se diga !! Muchas gracias por hacernos sentir como en casa 👌👌🙏
Verified review

10/10 Exceptional

Hermosa habitación con vistas al mar y terraza, todo muy limpio, personal muy amable y todo de maravilla. Regresaremos!
Verified review

10/10 Exceptional

Hotel boutique a pie de playa, excelente ubicación, muy buena comida en su restaurante para desayunar, comer o cenar, limpio, funcional, excelente servicio, etc, una joyita en el Cuyo!!
Verified review

10/10 Exceptional

Excelente propiedad boutique ubicada a pie de la playa, con una atención y servicio del personal que supera a muchos hoteles de 5 estrellas y con un restaurante que ofrece menús de desayuno comida y cena para todos los gustos con sazón casero. Sin duda es para volver varias veces. El Cuyo es un pueblo de pescadores con su encanto pero muy discreto en opciones y variedad en actividades y restaurantes. Es un lugar para aislarte y descansar, y este hotel lo tiene todo para pasar varios días desconectado de la civilización!! Muy recomendable.