Sercotel El Balcón de la Bahía

Property class: 3
Hotel with outdoor pool, near Paseo de Pereda

Choose dates to view prices

When you stay at Sercotel El Balcón de la Bahía, you'll be in a great location, within just a 10-minute walk of Paseo de Pereda and Chico Port. Also, Palace of Festivals of Cantabria and Centro Botín are within a 15-minute walk.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Free WiFi
  • Air conditioning
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Self parking
  • 24-hour business center
  • Conference center
  • Business center
  • Meeting rooms
  • Beach shuttle
  • Air conditioning
  • Front-desk safe
  • Conference space

Feel at home (6)

  • Private bathroom
  • Daily housekeeping
  • Espresso maker
  • Blackout drapes/curtains
  • Elevator
  • Minibar
The current price is $84
$93 total
includes taxes & fees
Oct 19 - Oct 20

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Double or Twin Room, Bay View, Tower

A coastal cityscape with colorful buildings, a bridge, and a body of water.

Deluxe Double or Twin Room, Bay View, Tower

9.0 out of 10
Wonderful
(9 reviews)
  • Bay view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premier Double or Twin Room

A hotel room with a bed, a desk, a TV, a window with a view, and a coat rack.

Premier Double or Twin Room

8.0 out of 10
Very good
(5 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room, Terrace

A balcony with a view of a swimming pool, a garden, and surrounding buildings.

Deluxe Double or Twin Room, Terrace

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Double Room, 1 Queen Bed

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Standard Double Room, 1 Queen Bed

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room

A hotel room with a bed, a desk with a flat-screen TV, a chair, a radiator, and large windows.

Deluxe Double or Twin Room

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite, Terrace

A modern hotel room with a flat-screen TV mounted on the wall, a wooden desk with a chair, a sofa with yellow cushions, and a large window offering a view of the city.

Junior Suite, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed, City View, Tower

A bedroom with a large bed, wooden beams on the ceiling, a window with curtains, and two posters on the wall.

Junior Suite, 1 Queen Bed, City View, Tower

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Paseo Menéndez Pelayo 44, Santander, Cantabria, 39006

What's nearby

  • Chico Port - 5 min walk - 0.5 km
  • Banco Santander - 9 min walk - 0.8 km
  • Centro Botín - 11 min walk - 1.0 km
  • Gran Casino del Sardinero - 17 min walk - 1.5 km
  • El Sardinero Beach - 17 min walk - 1.5 km

Getting around

  • Santander (SDR) - 25 min drive
  • Valdecilla Station - 17 min drive
  • Santander (YJL-Santander Train Station) - 21 min walk
  • Santander Station - 21 min walk
  • Beach shuttle (surcharge)

Restaurants

  • ‪La Bombi - ‬4 min walk
  • ‪Café Siboney - ‬7 min walk
  • ‪La Mayor - ‬6 min walk
  • ‪Verderame - ‬8 min walk
  • ‪La Capitana - ‬7 min walk

About this property

Sercotel El Balcón de la Bahía

  • When you stay at Sercotel El Balcón de la Bahía, you'll be in a great location, within just a 10-minute walk of Paseo de Pereda and Chico Port. Also, Palace of Festivals of Cantabria and Centro Botín are within a 15-minute walk.

At a glance

Hotel size

    • 20 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • The front desk is open daily from 9:00 AM - 11:00 PM
    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
    • This property enforces quiet hours from 9:00 PM to 9:00 AM
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children (9 years old and younger) not allowed
    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite parking available only on request
    • Secured uncovered onsite self parking (EUR 17 per night)
    • Wheelchair-accessible parking on site
    • Limited onsite parking (max 7 spaces per unit)
    • Height restrictions apply for onsite parking

Offsite

    • Beach shuttle*

Other information

    • Smoke-free property

Property amenities

What to do

  • Beach shuttle (surcharge)
  • Beach nearby

Working away

  • 24-hour business center
  • Meeting room
  • Conference center (420 square feet of space)

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Luggage storage
  • Beach shuttle (surcharge)
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 1850
  • Safe-deposit box at front desk
  • An outdoor pool
  • Bicycle parking
  • Double-glazed windows
  • Uses some LED lighting
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 31
  • Wheelchair-accessible parking
  • 7 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 43
  • Handrails in stairways
  • Stairway handrail height (inches): 35
  • Front entrance ramp
  • Lever door handles
  • Well-lit path to entrance
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Hardwood flooring in public areas
  • Hardwood flooring in room

Room amenities

Be entertained

  • 40-inch Smart TV
  • Digital TV channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning and heating
  • Minibar
  • Espresso maker
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Energy-saving switches
  • Uses some LED lighting
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Awards and affiliations

Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: Ecostars. For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Optional extras

  • Beach shuttle service is offered for an extra charge

Parking

  • Uncovered self parking costs EUR 17 per night
  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM

Policies

Extra-person charges may apply and vary depending on property policy.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

Onsite parties or group events are strictly prohibited.

Guests can rest easy knowing there's a fire extinguisher on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards, debit cards, mobile payments and cash.

Credit cards accepted: Visa, Mastercard

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Frequently asked questions

Does Sercotel El Balcón de la Bahía offer free cancellation for a full refund?

Yes, Sercotel El Balcón de la Bahía does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sercotel El Balcón de la Bahía?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at Sercotel El Balcón de la Bahía?

Sorry, pets aren't allowed.

Is parking offered on site at Sercotel El Balcón de la Bahía?

Yes. Self parking costs EUR 17 per night. Parking spots may be limited.

What are the check-in and check-out times at Sercotel El Balcón de la Bahía?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Sercotel El Balcón de la Bahía?

No, this hotel doesn't have a casino, but Gran Casino del Sardinero (17-min walk) is nearby.

What is there to do at Sercotel El Balcón de la Bahía and nearby?

Sercotel El Balcón de la Bahía has an outdoor pool.

What's the area around Sercotel El Balcón de la Bahía like?

Sercotel El Balcón de la Bahía is in the heart of Santander, a short 17-minute walk from Santander Ferry Terminal and 8 minutes' walk from Plaza de Canadio.

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Reviews

Sercotel El Balcón de la Bahía Reviews

9.2

Wonderful

9.6

Cleanliness

8.6

Amenities

9.4

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • The pool was a lovely and refreshing spot, often deeper than expected, and provided a peaceful escape for guests. (11 reviews)
  • Staff provided excellent restaurant recommendations and were very helpful in suggesting local dining options. (8 reviews)
  • The hotel is within walking distance to the beach, making it a convenient location for beachgoers. (3 reviews)
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Popular mentions

Room
Cities
Service staff

Reviews

Verified review

10/10 Exceptional

Very friendly and helpful staff recommended an excellent seafood restaurant just round the corner and what sights to see in Santander
Verified review

10/10 Exceptional

Staff were super friendly and helpful
Verified review

10/10 Exceptional

This is a cute little hotel tucked in a quiet residential street just five minutes from the City Centre. The front desk team is very helpful incl Daniel and the other lady I forget her name. They will give you lots of recommendations. Rooms are a little tight check the sq ft before you book in case you need extra room (we had to switch rooms). The back side is quieter than the rooms facing the front. Good AC / room amenities. Highly recommend Natu Healthy Cafe and La Mano de Fatima for vegetarians. Parking is limited in the hotel but free parking on the street but hard to get spots.
Verified review

10/10 Exceptional

Great location and amazing staff!
Verified review

10/10 Exceptional

Beautiful boutique hotel, very clean and comfortable room with lots of amentities and very friendly staff.
Verified review

10/10 Exceptional

Excellent location and hospitality
Verified review

10/10 Exceptional

The staff is really amazing and kind
Verified review

10/10 Exceptional

Excellent service and location.
Verified review

10/10 Exceptional

Excellent Hotel

Excellent clean hotel and in a great location. Staff extremely friendly and very helpful
Verified review

10/10 Exceptional

Great stay

The hotel was perfectly located the staff very helpful and friendly and the room was perfect
Verified review

10/10 Exceptional

Well located away from city center but walkable distance. Very good staff.
Verified review

10/10 Exceptional

Great place for a night or two

The best, most comprehensive check in ever! A very decent hotel, excellent position. Would recommend
Verified review

10/10 Exceptional

Great boutique hotel. Service was great. Lovey area and everything was perfect. Would come back again if I was in the area.
Verified review

10/10 Exceptional

Really nice hotel in a great location. The staff at reception were incredible and their service really made our stay. The room was comfortable and a good size. The pool is deeper than it looks and was a nice touch.
Verified review

10/10 Exceptional

Great place!

When I arrived later than expected, Victoria was so helpful; and the next morning she even helped me with my bags, despite being told that it was OK. Great place; I’d definitely stay again. It was clean, tidy & comfortable.
Verified review

10/10 Exceptional

Daniel and Victoria are friendly welcoming and informative, rooms have everything you need and very clean. Hotel is walkable to all amenities . A nice touch when you got back to your room there was a cake or pastry waiting for you , would definitely recommend and stay here if in the area
Verified review

10/10 Exceptional

The staff were being hassled but dealt with the complainants well and made us feel welcome and at ease. Well located for everything Santander has to offer but important to pre book car parking as this is limited
Verified review

10/10 Exceptional

A must for your stay in Santander

Wonderful hotel we couldn't have asked for more from the check in onwards everything was just perfect. We can't recommend this hotel highly enough. Staff deserve praise so professional yet friendly.
Verified review

10/10 Exceptional

Would recommend

Friendly staff, had everything you could wish for, rooms we very clean and comfortable, convenient and good value. Would recommend.
Verified review

10/10 Exceptional

What an absolutely fantastic hotel. Service was phenominal throughout, very attentive to our needs. We had a full tour of the grounds and our room on check in which was a very nice touch. We arrived early on check in day, and were able to leave our bags which had been put into the room by check in. The room was fantastic, nice and spacious with a lovely terrace. We spent a few afternoons by the pool too which was gorgeous, created a little escape from the bustling city below. 100% reccommend and hope to be back in the future.
Verified review

10/10 Exceptional

Great place

Stayed two nights here, a really nice small hotel, very friendly and near city centre. We even got a welcome drink. Our room had a balcony with city view. Will definitely stay again. Very nice and helpful people in the reception too!
Verified review

6/10 Good

Good location, hvac too hot
Verified review

10/10 Exceptional

Fantastic stay

Exceptional stay ,Daniel was amazing,from the glass of cava to explaining everything,showing us how things worked,and booking a taxi for the airport on departure. Loved the gift breakfast 💕 Room was immaculate, unfortunately we didn't use the pool or the gym but all looked amazing . Excellent location for old town
Verified review

10/10 Exceptional

The staff were amazing, nothing too much trouble. Excellent restaurant recommendations, pool area a godsend. They constantly contacted us to check all was ok. Had a superior room with a balcony overlooking the pool. Local pastry delivered for a complementary breakfast
Verified review

10/10 Exceptional

Hidden Gem/Joya Escondida

Sooo friendly. Small quiet hotel within easy walking distance of puerto chico and main town and not far from El Sardinero beach. Really comfortable very welcoming with little details on way in and out. A great place to stay in Santander