6/10 Good
Aug 1, 2022
This hotel constantly cancels reservations last minute or like a week prior and moves tourists to different “sister hotels”.
I booked my trip one month prior and only chose this place because of the location. I had 2 kids with me and we were planning on walking to Central Park, Times Square etc.
They cancelled on me at the time when I didn’t have an option to find another place near by, everything was booked already. The “sister hotel” they transferred us to was about 45 min walking distance away from Times Square so I ended up spending so much on all the Uber trips. Later I found out that it was not only me and they cancel on so many other people as well.
Alexandra
Alexandra, 3-night trip