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Hotel y Aguas Termales de Chignahuapan

3.5 star property
Family-friendly hotel in Chignahuapan with spa and free water park

Choose dates to view prices

Photo gallery for Hotel y Aguas Termales de Chignahuapan

Front of property
Property grounds
Property grounds
Hot tub, steam room, hot springs, body treatments, aromatherapy
Lobby
Nestled by the river, Hotel y Aguas Termales de Chignahuapan offers a tranquil escape. Unwind with free water park access, rejuvenate at SPA's reflexology and body scrub treatments, or simply enjoy shopping on site and in-room WiFi. Families rave about the waterslide at the children’s pool.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Pool
  • Non-smoking
  • Free parking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Free water park
  • Hot springs
  • Sauna
  • Children's pool
  • Waterslide
  • Room service
  • Conference center
  • 3 meeting rooms

For families (6)

  • Children's pool
  • Playground on site
  • Separate bathtub and shower
  • Television
  • Garden
  • Terrace
The current price is $113
$134 total
includes taxes & fees
May 23 - May 24

Room options

Junior Room

Highlights

Individually furnished
Heating
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Separate bathtub and shower
Spring water bathtub
Cable channels
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Club Room

Highlights

Individually furnished
Heating
LED TV
Blackout drapes/curtains
Separate bathtub and shower
Spring water bathtub
Cable channels
Desk
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Front of property

Cabañas Luz y Vida

  • Pet friendly
  • Free parking
  • Free WiFi
  • Spa
8.8 out of 10, Excellent, 6 reviews
The price is $93
$111 total
includes taxes & fees
May 26 - May 27
Cabañas Luz y Vida
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About the neighborhood

Map
Domicilio conocido Barrio de Tenextla, Chignahuapan, PUE, 73300

What's nearby

  • Chignahuapan Downtown Park - 6 min drive - 4.5 km
  • Basilica of the Immaculate Conception - 6 min drive - 4.5 km
  • Casa del Axolote - 6 min drive - 5.3 km
  • Quetzalapan Falls - 9 min drive - 4.9 km
  • The Murals of Zacatlan - 19 min drive - 17.6 km

Getting around

  • Puebla Intl. Airport (PBC) - 127 min drive

Restaurants

  • ‪El Rincon Mexicano - ‬10 min drive
  • ‪Enrico Ristorante - ‬10 min drive
  • ‪Chiconahui - ‬11 min drive
  • ‪El Portalito - ‬11 min drive
  • ‪Salón Social "La Taberna - ‬11 min drive

About this property

Hotel y Aguas Termales de Chignahuapan

Bring the family when you stay at Hotel y Aguas Termales de Chignahuapan in Chignahuapan and have fun at the free water park. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, body wraps, or facials. An indoor pool, a bar/lounge, and a sauna are other features.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 65 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Free water park access
  • Children's pool
  • Playground

What to do

  • Hot springs
  • Shopping

Working away

  • 3 meeting rooms
  • Computer station
  • Conference center (4750 square feet of space)

Services

  • 24-hour front desk
  • Pool loungers

Facilities

  • Garden
  • Terrace
  • Fireplace in lobby
  • An indoor pool
  • Free water park
  • Full-service spa
  • Sauna
  • Waterslide
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area

Accessibility

  • Elevator
  • Wheelchair accessible

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Heating
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Spring water bathtub
  • Separate bathtub and shower
  • Soap and shampoo
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Guidebooks/recommendations

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a hot tub and a steam room. The spa is open daily. Guests under 15 years old are not allowed in the spa. There are hot springs open between 7:30 AM and 6:00 PM.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM
  • Guests under 15 years old are not allowed in the spa
  • Hot springs access available from 7:30 AM to 6:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Y Aguas Termales Chignahuapan
Hotel y Aguas Termales de Chignahuapan Hotel
Hotel y Aguas Termales de Chignahuapan Chignahuapan
Hotel y Aguas Termales de Chignahuapan Hotel Chignahuapan

Frequently asked questions

Does Hotel y Aguas Termales de Chignahuapan offer free cancellation for a full refund?

Yes, Hotel y Aguas Termales de Chignahuapan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel y Aguas Termales de Chignahuapan?

Yes, there's an indoor pool and a children's pool. Guests have pool access from 7:00 AM to 10:00 PM.

Are pets allowed at Hotel y Aguas Termales de Chignahuapan?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel y Aguas Termales de Chignahuapan?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel y Aguas Termales de Chignahuapan?

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon.

What is there to do at Hotel y Aguas Termales de Chignahuapan and nearby?

Onsite recreation at Hotel y Aguas Termales de Chignahuapan includes hot springs. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Hotel y Aguas Termales de Chignahuapan also has a waterslide and a sauna, as well as a garden.

Are there restaurants at or near Hotel y Aguas Termales de Chignahuapan?

Yes, there's an onsite restaurant.

Does Hotel y Aguas Termales de Chignahuapan have rooms with private hot tubs?

Yes, each room has a spring water bathtub.

What's the area around Hotel y Aguas Termales de Chignahuapan like?

Hotel y Aguas Termales de Chignahuapan is located by the river. Popular attractions include Chignahuapan Downtown Park, which is 11 minutes away by car.

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Hotel y Aguas Termales de Chignahuapan Reviews

Reviews

8.4

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10

Rooms were dirty, rat poop everywhere, things were falling apart.
1-night trip

10/10

No coffe in the roon
1-night trip

10/10

ok
1-night trip

8/10

2-night trip

8/10

Es un buen hotel, sus habitaciones son cómodas, limpias y cuentan con lo necesario para nuestro hospedaje, y lo mejor de todo es que están ubicados en un lugar privilegiado con aguas termales, y tienen distintas albercas para disfrutar de ellas, aunque algunas son tan calientes que no muchos pueden o quieren entrar a ellas.
2-night trip

10/10

Todos muy amables
3-night trip

10/10

1-night trip

8/10

Muy buen lugar y la comida es buena. pero la habitacion estaba helada y sin calefaccion
1-night trip

10/10

1-night trip

10/10

1-night trip

8/10

Tener que esperar después de salir y entregar la habitación, no me gustó esperar a verificar que nada se lleva uno , aunque uno es honrado, pues lo hacen sentir como delincuente , las chicas de front desk no son muy amables , no sonríen demasiado serias.
1-night trip

10/10

1-night trip

10/10

3-night trip

8/10

El lugar esta increible por la vistas y las aguas termales, esta muy limpio y las intalaciones estan "bien", el servicio de check in fue muy tardado, nos tuvieron esperando unos 30-45 min para darnos nuestro cuarto, la alberca para huespedes no tenia agua, el bufett no estaba listo en el horario establecido, fuera de eso el personal es muy amable y atento
1-night trip

10/10

1-night trip

10/10

1-night trip

8/10

1-night trip

6/10

1-night trip

8/10

El servicio de alimentos podría mejorar un poco. Si el restaurante está abierto de 8 a 10, no es posible que a las 9:30 deje de hacer alimentos, y tmb poco calientes.
1-night trip

10/10

Lo que no me gustó es que en la alberca del hotel permiten que la gente entre con ropa, hay quienes no usaban traje de baño.
2-night trip

4/10

2-night trip

8/10

.
1-night trip

10/10

Todo bien. Y limpio
2-night trip

8/10

Pues ya hay lugares que se ben descuidados, del restaurante la comida tiene buen sabor pero el agua que había le faltaba dulce por lo demás todo bien.
1-night trip

8/10

1-night trip