Days Inn Sturgis

hotel was clean room was clean breakfast was adequate

Our truck broke down and they went out of their way to find us help!!!

Stains on towels, smelt like smoke and continental breakfast consisted of who knows how old cereal and toast.

Booked a room here as it was adjacent to the motorcycle dealership where my bike was in due to a major breakdown. Best rate in the area, but for obvious reasons. Unfortunately, it displays all the symptoms of what I call "revenue farming:" superficial cleanliness, but where carpets, for example, haven't been steam-cleaned in ages; minimal or slapdash maintenance of light fixtures and wall treatments; bed coverings well past their due-by dates; a complementary breakfast featuring dry cereal, toast, coffee and little else; staff that, while friendly and pleasant, is tasked with (and likely paid for) fairly basic service and afforded little by which to take pride in their hospitality role. I understand that Sturgis relies heavily on the bike rally (a couple of weeks each August) and the summer tourist season for its annual revenue to operate year-long. This means much of the year involves keeping the hotel open at a loss, but an injection of energy and cash to spruce up the facility and staff could likely realize a higher rate of repeat business and better reviews.

I found only 1 desk employee to be friendly during our stay. The steps and halls were very dirty. Wanted to check in early but was told we could not because they were not done with the rooms. Not sure what they were doing to the rooms...definitely not cleaning them. Talked with others who were staying at other hotels in Sturgis and they were able to check in regardless of whether the rooms were finished or not. They just didn't seem to care whether they had any guests or not. Won't stay again.