Experience vibrant Mexican culture at Hotel Acapulco, close to the bustling Zocalo. Connect with in-room WiFi, park easily with free self parking and enjoy luggage storage. Previous guests rave about the multilingual staff and tour assistance.
General Heriberto Jara Intl. Airport (VER) - 21 min drive
Veracruz Central Station - 28 min walk
Restaurants
Subway - 1 min walk
Pizza Hut Diaz Mirón - 4 min walk
La quinta tlacotalpeña - 4 min walk
Cemitas y Quesadillas anny - 2 min walk
Verduleria Guadalajara - 6 min walk
About this property
Hotel Acapulco
When you stay at Hotel Acapulco, you'll be just a 5-minute drive from Veracruz Harbour and Veracruz Aquarium. Free perks include WiFi and self parking. Also, Plaza Las Americas Shopping Mall and World Trade Center Veracruz are within a short drive.
At a glance
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Hotel size
40 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
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Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
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Other information
Smoke-free property
Property amenities
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Multilingual staff
Accessibility
Upper floors accessible by stairs only
Room amenities
Home comfort
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer (on request)
Towels
Toilet paper
Stay connected
Free WiFi
More
Daily housekeeping
Fees & policies
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Also known as
Hotel Acapulco Hotel
Hotel Acapulco Veracruz
Hotel Acapulco Hotel Veracruz
Frequently asked questions
Does Hotel Acapulco offer free cancellation for a full refund?
Yes, Hotel Acapulco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Acapulco?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Acapulco?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Acapulco?
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Check-out time is noon.
Is there an onsite casino at Hotel Acapulco?
No, this hotel doesn't have a casino, but Casino Codere Boca del Río (8-min drive) and Big Bola Casino (9-min drive) are both nearby.
What's the area around Hotel Acapulco like?
Hotel Acapulco is a short 19-minute walk from Veracruz Aquarium and 17 minutes' walk from Veracruz Cathedral.
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Reviews
Reviews
6.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2
Cleanliness
6.8
Amenities
7.0
Staff & service
6.6
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Nov 5, 2023
Recomendable
Kawamura
Kawamura, 1-night trip
Verified
2/10 Poor
May 18, 2026
No hicieron efectiva la reservación.
Personal se desentendió y solo dijeron que se cancelara directamente con ustedes porque no habían recibido ninguna reservación de parte de ustedes.
No hicieron ningún cargo
Edson
Edson, 1-night trip
Verified
6/10 Good
Mar 15, 2026
Habitación limpia. El internet no es tan bueno
Carlos
Carlos, 1-night trip
Verified
6/10 Good
Feb 20, 2026
Aunque el hotel está sencillo pero nos.parecio muy limpio la recepción super bien, y amables, los únicos inconvenientes es que había mucho ruido obvio era carnaval, y nada que unos tapones de oído no resolvieran, pero algo que si me pareció inaceptable fue que nos robaron un pantalón nuevo de hombre al momento de hacer servicio a la habitación
katterine
katterine, 4-night trip
Verified
8/10 Very good
Jan 8, 2026
La habitación, bien ; el trato personal muy bien; volvería a hospedarme en ese hotel
Ramon
Ramon, 3-night trip
Verified
6/10 Good
Jan 8, 2026
Todo bien lo único malo no había agua caliente
Guadalupe
Guadalupe, 2-night trip
Verified
10/10 Exceptional
Jan 2, 2026
Limpio impecables las instalaciones
Sergio
Sergio, 5-night trip
Verified
6/10 Good
Dec 29, 2025
El personal es poco amable si pueden quedarse en otro hotel se los recomiendo no se deje guiar por el precio hay mejores y al mismo precio
Rafael Mendoza
Rafael Mendoza, 3-night trip
Verified
6/10 Good
Oct 27, 2025
Poco limpias las instalaciones y mucho ruido en todo momento por parte de inquilinos sin que el hotel hiciera algo. La atención por parte de recepción fue lo más destacable.
Abinadad Abizai
Abinadad Abizai, 2-night trip
Verified
2/10 Poor
Jul 11, 2025
El precio de las habitaciones es elevado por los servicios que ofrecen, hay poca privacidad en los baños ya que cuenta con ventanas para ventilación pero estas dan hacia los pasillos donde los huéspedes pasan. Durante mi estancia las sábanas con las que recibí la habitación contaban con quemadura de cigarro.
Edher
Edher, 1-night trip
Verified
2/10 Poor
May 4, 2025
No respetan reservación
Reserve la habitación y me dijeron que ya tenían ocupada no me hicieron válida la reservación
Erick
Erick, 1-night trip
Verified
10/10 Exceptional
Apr 21, 2025
El hitel cumple con su funcion,
Gilberto
Gilberto, 3-night trip
Verified
2/10 Poor
Mar 17, 2025
Horrible
Llegamos al hotel y no nos dieron habitación por qué ya la había vendido pésimo servicio
Sindy Laura
Sindy Laura, 1-night trip
Verified
8/10 Very good
Feb 2, 2025
Por el precio es razonable
Felipe de Jesús
Felipe de Jesús, 1-night trip
Verified
8/10 Very good
Jan 8, 2025
Calidad precio adecuada
Calidad precio adecuada si solo es para pasar la noche cubre el objetivo, relativamente tranquilo
Verified traveler
1-night trip
Verified
6/10 Good
Jan 3, 2025
Es una opcion como tantas de servicio regular
VICTOR RAUL
VICTOR RAUL, 3-night trip
Verified
10/10 Exceptional
Oct 29, 2024
Es magnífica siempre me hospedo ahy
Osiel
Osiel, 2-night trip
Verified
8/10 Very good
Oct 24, 2024
Trato amable
Margarito de jesus
Margarito de jesus, 1-night trip
Verified
10/10 Exceptional
Oct 14, 2024
Muy bien
Jose
Jose, 1-night trip
Verified
10/10 Exceptional
Oct 8, 2024
Fumigar mas
Tania
Tania, 3-night trip
Verified
8/10 Very good
Sep 21, 2024
EN GENERAL BIEN, SOLO QUE NO ME RESPETARON EL PECIO DE RESERVA EN LA APLICACION PORQUE LO HICE EL MISMO DIA.
Jesús
Jesús, 1-night trip
Verified
2/10 Poor
Sep 5, 2024
EL HOTEL NO ME RESOETÓ LA RESERVACIÓN, LA ENCARGADA DIJO TENER TODO OCUPADO Y ME TUVE QUE IR A OTRO HOTEL