Hotel ZwiBack puts you within a 15-minute drive of Bahnhofstrasse. For a bite to eat, guests can check out Bistro, which serves lunch. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: Neugut Tram Stop is steps away and Giessen Tram Stop is 6 minutes.
Lindt & Sprüngli Chocolateria - 21 min drive - 20.8 km
Getting around
Zurich Airport (ZRH) - 7 min drive
Zürich Airport Station - 6 min drive
Kloten Station - 6 min drive
Duebendorf Station - 19 min walk
Neugut Tram Stop - 2 min walk
Giessen Tram Stop - 6 min walk
Ringwiesen Tram Stop - 9 min walk
Restaurants
The Bear Smash Burger - 15 min walk
McDonald's - 3 min drive
Starbucks - 19 min walk
SPIGA Ristorante & Bar - 19 min walk
Yooji's - 19 min walk
About this property
Hotel ZwiBack
Hotel ZwiBack puts you within a 15-minute drive of Bahnhofstrasse. For a bite to eat, guests can check out Bistro, which serves lunch. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: Neugut Tram Stop is steps away and Giessen Tram Stop is 6 minutes.
At a glance
Hotel size
14 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 8:30 PM
Contactless check-in available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
The front desk is open Monday - Friday (6:30 AM - 8:30 PM) and Saturday - Sunday (7:30 AM - 11:00 AM)
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; your host will greet you
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs only)*
Service animals welcome
Restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite parking available only on request
Covered onsite self parking (CHF 10.00 per night; includes in/out privileges)
Onsite parking limited
Height restrictions apply for onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) on weekend mornings 6:30 AM–10:00 AM
Restaurant
Coffee shop
Traveling with children
Playground
Services
Free newspapers in lobby
Facilities
Safe-deposit box at front desk
Terrace
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Room amenities
Be entertained
32-inch Smart TV
Digital TV channels
Home comfort
Heating
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Soundproofed rooms
Travel crib
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Access via exterior corridors
Local maps
Special features
Dining
Bistro - This bistro serves lunch and light fare. Open select days.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CHF 15 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CHF 20 per accommodation, per stay
Parking
Covered self parking costs CHF 10.00 per night with in/out privileges
Guests must contact this property in advance to reserve onsite parking
Parking height restrictions apply
Policies
Extra-person charges may apply and vary depending on property policy.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Property class
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.
Also known as
Hotel ZwiBack Hotel
Hotel ZwiBack Duebendorf
Hotel ZwiBack Hotel Duebendorf
Frequently asked questions
Does Hotel ZwiBack offer free cancellation for a full refund?
Yes, Hotel ZwiBack does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel ZwiBack?
Yes, dogs are welcome. There's a charge of CHF 20 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Hotel ZwiBack?
Yes. Self parking costs CHF 10.00 per night. Parking spots may be limited.
What are the check-in and check-out times at Hotel ZwiBack?
Check-in start time: 2:00 PM; Check-in end time: 8:30 PM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at Hotel ZwiBack?
No, this hotel doesn't have a casino, but Swiss Casinos Zurich (10-min drive) is nearby.
Are there restaurants at or near Hotel ZwiBack?
Yes, there's an onsite restaurant, Bistro.
What's the area around Hotel ZwiBack like?
Hotel ZwiBack is a short 2-minute walk from Neugut Tram Stop and 14 minutes' walk from Shopping Center Glatt.
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Reviews
Hotel ZwiBack Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
8.4
Amenities
9.0
Staff & service
8.8
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was a good spread with a variety of options and the staff were very friendly. (8 reviews)
Spotless room. Excellent services. Very cost effective stay.
Verified review
10/10 Exceptional
May 28, 2024
Very helpful staff,great stay all and all
Verified review
10/10 Exceptional
Aug 21, 2023
Excellent - staff were friendly, helpful, and generous, great house-made food and drink, spacious and comfortable accommodations, and convenient location.
Verified review
6/10 Good
Jun 5, 2026
This hotel was convenient although there was no air condition in the room. It was somewhat difficult getting to our room from checking in so that was a bit disappointing having to go outside to get back inside. Lastly our breakfast was supposedly included but it was by far the least favorite of all the breakfasts we had during our stay in Switzerland. I would choose a different hotel if I returned to this area.
Verified review
10/10 Exceptional
Aug 18, 2024
We had a great stay. The staff were helpful and friendly. Great location to get into the city.
Verified review
10/10 Exceptional
Sep 28, 2024
Had a great experience at the place. The hospitality was on point 10/10. Staff was very helpful and communicated well and recommended the things around. Definitely recommend giving this place chance to stay.
Verified review
10/10 Exceptional
Oct 11, 2024
Easy to access facility, outside Zurich but for a fair value. The staff is super friendly, it is worth the visit.
Verified review
8/10 Very good
Sep 6, 2024
staff very friendly; breakfast has good quality, but because the hotel hasn't got many rooms one shouldn't expect huge variety of food for breakfast; room was nice and clean;
Verified review
10/10 Exceptional
May 28, 2024
Very friendly and helpful staff. Sven was terrific!
Verified review
10/10 Exceptional
Dec 15, 2024
Great staff. Is not a traditional hotel. Its an apartment complex, and the hotel has an area with rooms. Family friendly
Verified review
8/10 Very good
Mar 30, 2025
Good service, friendly staff
The hotel is located in the outskirts of Zurich. The rooms are modern and spacious, but located in a neighbouring flat house, which means you may have to drag your luggage over the yard to get to your room - something to keep in mind if you’re carrying heavy luggage with you. Breakfast is simple but okay. Helpful and friendly staff.
Verified review
10/10 Exceptional
Jun 28, 2024
Looking for the hotel parking was difficult. Registration desk to the hotel room was unpaved and hard to carry suit cases and get dirt suit case rollers.
Room was wide and very clean, wash machines and cloth dryers were free to use!! It help me for long days trip.
All stuffs were very kind and friendly.
Verified review
10/10 Exceptional
May 16, 2024
This is a bare bones but clean room. The check in was friendly. The rooms are in a residential building separate from the reception area. Convenient to tram to the airport. Tram takes 20 min. This is in a residential area with few amenities or attractions . There is an Aldi nearby. And a mini fridge in room.
Verified review
8/10 Very good
Sep 4, 2024
Staff was nice and breakfast was very affordable (chf 10). However I didn’t know it’s like a community apartment where you live in an almost like an apartment complex, not a hotel. There was no amenities, just the rooms. The neighborhood was safe but a bit far from the city and also the building is located right next to the big road so the air and the noise was bad. The room itself was very clean and staff at the property was very nice and welcoming!
Verified review
10/10 Exceptional
Dec 12, 2023
Perfect hotel for a friendly and comfortable stay.
We stayed here for 3 nights whilst visiting christmas markets and exploring Zurich. Location wise this hotel is fantastic, it is just outside the hustle and bustle of Zurich centre but with the convenient tram stop outside you can be in most places within 30 mins.
The hotel itself is lovely, the room had what we needed for a comfortable stay: large bathroom, safe, fridge, comfy beds and heating.
The concept of the hotel is a wonderful idea by training and supporting young adults in employment. All staff we met were so friendly and happy to help no matter what.
Breakfast was continental and there was more then enough choice for us. We popped into the restaurant for lunch as well and the food was delicious.
I definitely recomend a stay here as a base for exploring Zurich.
Verified review
6/10 Good
Sep 29, 2025
Clean, friendly, but no climate control/loud area
The hotel is basic but clean. The staff is nice. The two biggest issues for me were: 1) there is no climate control in the rooms. My room was quite hot due to the centralized heating and there was no way to change or turn off that heating function. 2) if you try to open the balcony door (to help regulate temperature etc it is extremely loud as the hotel is at the intersection of two busy streets and the noise is there 24 hours. If you have to stay in this area there aren’t many options and if there was any type of in room climate control this would be a great option.
Verified review
8/10 Very good
Oct 11, 2023
My wife and I came to really enjoy this property. The auto check in was very convenient and having parking available was awesome (though it did take us some time to find the correct parking spots available. The rooms are located in a local residential area which initially caught us off guard, but it was very safe and we enjoyed being among local families with children playing outside. The area felt very safe and homey. The room was spotless clean and well appointed with updated furniture that was comfortable. I definitely recommend Zweibeck to travelers who , like us, prefer to get away from tourist areas and blend into the local culture. One additional note, though we never actually ate at the Bistro, the Italian Bar/restaurant seemed to always be open and have excellent sandwiches, drinks, and coffee as well as pastries.
Verified review
8/10 Very good
Mar 11, 2024
The check in experience was awful and almost ruined our entire outlook on Switzerland. However, someone was walking by and showed us the self check in phone and we had to use this to get a code to get a key and then find our room ourselves. (Note that for future travelers it is a self check in experience). However, the following morning when the bistro was actually open, the staff was very friendly and the breakfast included was great. The area itself is odd since it seems like an apartment complex so its not a true hotel. The room got quite hot at night and so we had to open the window but traffic was very loud so we could not leave it open for long. The room was nice and very clean to note though as well. The last nice thing was the metro was across the street so getting around was very easy.
Verified review
10/10 Exceptional
May 26, 2026
Very good place to stay for a few nights
Verified review
10/10 Exceptional
Mar 11, 2026
We’re really happy about our stay!
Verified review
8/10 Very good
Aug 10, 2026
All good, only the Road was a bit loud
Verified review
10/10 Exceptional
Dec 10, 2025
Will stay again
Verified review
10/10 Exceptional
Jun 30, 2024
great place to stay!!!
Verified review
8/10 Very good
Apr 12, 2026
Breakfast not included. Easy to reach the hotel.
Verified review
10/10 Exceptional
Mar 18, 2026
Not much to do in the new neighbourhood, but a pleasant stay.