Shangri-La Shenzhen

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When you stay at Shangri-La Shenzhen, you'll be just a 5-minute drive from Huaqiangbei and Dongmen Pedestrian Street. Guests can be pampered with massages at the spa, and Coffee Garden, one of 4 restaurants, serves breakfast, lunch, and dinner. An outdoor pool, a poolside bar, and a fitness center are other highlights at this luxurious hotel. Fellow travelers love the helpful staff. Public transportation is just a short walk: Luohu Station is 6 minutes and Guomao Station is 9 minutes.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • Room service
  • Coffee shop/cafe

For families (6)

  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Refrigerator
  • Connecting/adjoining rooms available
  • Television
The current price is $76
$88 total
includes taxes & fees
Oct 7 - Oct 8

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a TV, and a window with a view of the countryside.

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • Mountain view
  • 30 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Twin Beds

A hotel room with a large bed, a desk with a chair, a small table with a lamp, and a view of a city and mountains.

Deluxe Room, 2 Twin Beds

7.0 out of 10
Good
(4 reviews)
  • Mountain view
  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Horizon Club, Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a television, and a window with a city view.

Horizon Club, Room, 1 King Bed

7.0 out of 10
Good
(6 reviews)
  • Hill view
  • 30 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Horizon Club, Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a television, and a large window offering a city view.

Horizon Club, Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • Hill view
  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Superior Room, 1 King Bed

A hotel room with a desk, chair, bed, and a large window offering a view of greenery and buildings.

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(42 reviews)
  • City view
  • 30 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room, 2 Twin Beds

A hotel room with two beds, a sofa, a small table, and a lamp.

Superior Room, 2 Twin Beds

8.4 out of 10
Very good
(21 reviews)
  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Executive Suite, 1 King Bed

A hotel room with a large bed, a desk, a TV, and a view of mountains.

Executive Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Hill view
  • 60 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Executive Suite, 2 Twin Beds

A modern hotel room with a large window offering a mountain view, a flat-screen TV, a sofa, a coffee table, and a dining table.

Executive Suite, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

DOUBLE CLUB

  • Sleeps 4
  • Free wired internet

View all photos for Horizon Club Room - 1 King Bed

A hotel room with a large bed, a desk, a chair, a TV, and a window with a city view.

Horizon Club Room - 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for DOUBLE DELUXE

A hotel room with a large bed, a desk, a chair, a TV, and a painting on the wall.

DOUBLE DELUXE

  • 30 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

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9.0 out of 10, Wonderful, 649 reviews
The price is $126
$147 total
includes taxes & fees
Oct 7 - Oct 8
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About the neighborhood

Map
Jianshe Road, Luohu District, Shenzhen, Guangdong, 518001

What's nearby

  • Luohu Commercial City - 12 min walk - 1.0 km
  • Luohu Port - 14 min walk - 1.2 km
  • The MixC Shopping Mall - 17 min walk - 1.4 km
  • International Foreign Trade Center - 17 min walk - 1.4 km
  • Dongmen Pedestrian Street - 19 min walk - 1.6 km

Getting around

  • Shenzhen Intl. Airport (SZX) - 54 min drive
  • Hong Kong International Airport (HKG) - 62 min drive
  • Sungang Railway Station - 6 min drive
  • Hong Kong Fanling Station - 9 min drive
  • Shenzhen Station - 11 min walk
  • Luohu Station - 6 min walk
  • Guomao Station - 9 min walk
  • Renmin South Station - 9 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪合悦真牛潮汕牛肉火锅(大中华茂业天地店) - ‬6 min walk
  • ‪客满楼·手工茶点·客家名菜(罗湖店) - ‬6 min walk
  • ‪彩蝶轩 Choi Dip Hin Restaurant - ‬12 min walk
  • ‪梨苑酒家 Lee Yuen Restaurant - ‬10 min walk
  • ‪金运来海鲜酒家 - ‬12 min walk

About this property

Shangri-La Shenzhen

  • When you stay at Shangri-La Shenzhen, you'll be just a 5-minute drive from Huaqiangbei and Dongmen Pedestrian Street. Guests can be pampered with massages at the spa, and Coffee Garden, one of 4 restaurants, serves breakfast, lunch, and dinner. An outdoor pool, a poolside bar, and a fitness center are other highlights at this luxurious hotel. Fellow travelers love the helpful staff. Public transportation is just a short walk: Luohu Station is 6 minutes and Guomao Station is 9 minutes.

At a glance

Hotel size

    • 522 rooms
    • Arranged over 32 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: noon
    • Contactless check-in available
    • Express check-in/out available
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
    • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Children aged 6 and younger eat free breakfast

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free onsite self parking

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • 4 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Afternoon tea
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Mini golf
  • Playground
  • Children's games
  • Toys
  • Lifeguard on site

What to do

  • Mini golf
  • Shopping

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1992
  • Safe-deposit box at front desk
  • Garden
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Area rugs in room

Room amenities

Be entertained

  • 40-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Deep soaking bathtub
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone
  • Desk chair

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 19 treatment rooms. Services include massages.

Dining

Coffee Garden - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
Shang Palace - This restaurant serves lunch and dinner. Open daily.
360° Bar, Restaurant - This fine-dining restaurant serves dinner and light fare. Happy hour is offered. Open daily.
Lobby Lounge - This coffee shop serves light fare only. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 161 for adults and CNY 81 for children
  • Airport shuttle service is offered for an extra charge of CNY 600 per vehicle

Policies

Extra-person charges may apply and vary depending on property policy.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Carte Blanche

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The listed child breakfast fee applies to guests age 11 and younger. This property requires guests to wear swim caps in the pool.

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Also known as

Hotel Shangri-la Shenzhen

Shangri-la Hotel Shenzhen

Shangri-la Shenzhen

Shangri-la Shenzhen Hotel

Shenzhen Hotel Shangri-la

Shenzhen Shangri-la

Shenzhen Shangri-la Hotel

Futian Shangri-La Shenzhen Hotel Shenzhen

Shangri La Hotel Shenzhen

Shangri-La Shenzhen Hotel

Shangri la Hotel Shenzhen

Shangri-La Shenzhen Shenzhen

Shangri-La Shenzhen Hotel Shenzhen

Frequently asked questions

Does Shangri-La Shenzhen offer free cancellation for a full refund?

Yes, Shangri-La Shenzhen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Shangri-La Shenzhen?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Shangri-La Shenzhen?

Sorry, pets aren't allowed.

Is parking offered on site at Shangri-La Shenzhen?

Yes, there's free self parking.

Is airport shuttle service offered by Shangri-La Shenzhen?

Yes, an airport shuttle is available. The charge is CNY 600 per vehicle.

What are the check-in and check-out times at Shangri-La Shenzhen?

Check-in start time: 2:00 PM; Check-in end time: noon. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Shangri-La Shenzhen and nearby?

Shangri-La Shenzhen has a spa and an outdoor pool, as well as a steam room and a garden.

Are there restaurants at or near Shangri-La Shenzhen?

Yes, there are 4 onsite restaurants.

Does Shangri-La Shenzhen have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Shangri-La Shenzhen like?

Shangri-La Shenzhen is in Luohu, a short 6-minute walk from Luohu Station and 13 minutes' walk from Luohu Port.

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Reviews

Shangri-La Shenzhen Reviews

8.6

Excellent

8.8

Cleanliness

8.6

Location

8.8

Staff & service

8.2

Property conditions & facilities

Guest review summary

What guests liked

  • The hotel's restaurants served delicious food, especially the authentic Cantonese dim sum, and were a highlight of the stay. (22 reviews)
  • Breakfast was consistently praised for its excellent quality, variety, and freshness. (11 reviews)
  • The pool area is modern, lovely, and beautiful, offering a great experience for guests. (5 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

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Reviews

Verified review

10/10 Exceptional

Lounge staff are the reason we keep going back .. absolutely amazing service, so friendly, kind, attentive and prkfesssional
Verified review

10/10 Exceptional

We return time and time again and they never fail to disappoint on service. The best club lounge and the most attentive professional staff we have ever come across in the chain.
Verified review

8/10 Very good

Helpful staff, good location, but: . Old hotel in need of refurbishing . Dating room and much smaller than expected . Breakfast buffet just OK for a Shangri-La ; far from the choice & quality found at the Shangri-La Guangzhou . Nice to have an outdoor swimming-pool downtown Luohu district
Verified review

10/10 Exceptional

Swimming pool was not open, but everything else was very good. We were clean, newly renovated. Of course the lobby is very nice. Conveniently located across the Lo Wo shopping center. Great massage place in the hotel you definitely should try although they don’t speak much English in the massage place.
Verified review

8/10 Very good

Good location and near all land transportation. The hotel shows ages and needs upgrade.
Verified review

10/10 Exceptional

Huge clean room, friendly and accommodative Staff, close to restaurants and shopping
Verified review

6/10 Good

Great location. transportation centre very easy to commune. Lowu shopping mall, restaurant, foods 5 mins walk. It's abit old but clean. Not much view in this location.
Verified review

10/10 Exceptional

Always a good stay at Shangrila hotels, and especially at the Louhu location. Enjoyed the Horizon Club upgrade - well worth the price out opinion.
Verified review

10/10 Exceptional

Excellent place to stay. We had a suite and the amenities are fabulous, free breakfast as well as lounge access that had wonderful food. Room was very clean, staff very nice.
Verified review

10/10 Exceptional

Friendly, patient, and helpful in directions
Verified review

10/10 Exceptional

Good location , room clean, all the staff shows their hospitality and professional.
Verified review

8/10 Very good

Clean room, very convenient location, staff friendly.
Verified review

10/10 Exceptional

Great hotel Convenient location
Verified review

10/10 Exceptional

Good attentive service, room showed aging, but clean, justified by location & price!
Verified review

10/10 Exceptional

Nice staff, location
Verified review

8/10 Very good

Friendly staff, room is clean
Verified review

10/10 Exceptional

Good location Nice size rooms
Verified review

10/10 Exceptional

Staff were polite. The location is convenient for accessing the railroad station to other parts of China. Close to the Hong Kong border crossing. Central to all other attractions around Shenzhen. Very comfortable & quiet oasis away from the hustle in the area.
Verified review

8/10 Very good

Yes...clean room...staff are courteous.
Verified review

10/10 Exceptional

Building is old, but keeping clean and nice,room is wonderful, feeling just like go back home. staffs really did the good jobs. This hotel have best location, you can walking cross border go to Hong Kong.
Verified review

8/10 Very good

Clean, great staff, good locaton but i bit dated.
Verified review

4/10 Fair

The staff were amazing especially the check in staff. Sad to say this was the only 5 star thing about the hotel. The hotel lobby is clean and modern, but once you get to the rooms its like getting taken back in time. Rooms are very dated, and just not up to the usual shangri la standard. Fixings were loose, screws protruding from door chain. The price was cheap, but with the shangri la name you still expect decent rooms. I wouldn't stay at this hotel again, but will still stay in shangri la in other countries
Verified review

10/10 Exceptional

Staff are very nice and helpful.
Verified review

10/10 Exceptional

This hotel was steps away from the shopping and street food eateries
Verified review

8/10 Very good

Staff were excellent. Especially our room attendant.