The staff was very friendly BUT take note that there is NO ELEVATOR. The pool is refreshing and in decent condition. The room was GROSS. The carpet had food and other debris all over, felt disgusting, the fridge had a build up of ice and food debris, the microwave and glass plate had food debris and a horrible odor, the toilet had poop, hair, dust and other debris on it, plus the seat was for an oblong bowl, but the bowl was round. The seat also was not secured properly onto the toilet. The front desk person had to come up with gloves and Clorox to clean the poop off of the lid and seat, as there was no housekeeping available. There was hair and dirt debris on the bathroom floor and in the shower. The pillows were lumpy and there was something funky and uncomfortable about the mattress...it felt uneven and wobbly, for lack of better words. The noise level all through the night was very loud, from the main door slamming, to neighbors flushing the toilet, showering, and just walking. Seems to be lacking any noise insulation, like a horrible run down apartment. Part of the carpet along the wall was coming down, and all the drawers in both dresser and side table were filthy with debris. The towels were mismatched, of different thickness, and one hand towel had a mystery yellow/brown wipe stain on it, so it was immediately unusable. The breakfast room was unattended when I went, and most things were gone well before 9. I hated it, but didn't want to lose my money.