Hyatt Place Memphis/Wolfchase Galleria

We had a suite should have been two size beds that wasn't actually Queen size more full because me and my wife can't sleep in one bed together.

It was a very nice room besides the sticky glob in the floor. It was mashed well onto the carpet. Might have been gum at some point. Everything else was great.

Awesome room and service

The room had a mildewed smell My air conditioning did not work the bed look like some one had been sleeping in it the bathroom floor was not clean So I asked that the bed covers be changed and some one came and changed the cover and the clean bed spread was Wet so I lay across the bed for a hours And also an employee Came to my Room at about 11:30 or 1:00 talking about he was checking to see if anyone was in this particular room That made me very uncomfortable and nevrerous I called to make a complaint and have not heard back from management yet she said that it will take anywhere from 48to 72hours And I haven’t heard anything And also it was a lot traffic at night with loud music and sounds of drag racing I thought this was a outstanding place to stay instead of paying $119 a night by the way I was there for 2nights I was in town too attend a funeral

Bathroom had large number of ants. No housekeeping services due to Covid 19 but placed towels outside to be replenished as advised. Towels were picked up but didn’t not leave any clean ones and had to go to front desk to retrieve them.

Air conditioning unit was so loud it was almost unbearable. All Night Long!

We enjoyed our short stay. We felt very safe and comfortable.

I was very happy with the location and condition of the hotel, but I was very displeased with the unnecessary charge. My card was charged with 5 different transactions then when I checked out they tried to charge me again. It really made me angry that no one would explain to me what was going on or what the charges were coming from.

The stay was excellent, but disappointed that there are still not any amenities at the hotel. The room was nice and clean. The staff was courteous and attentive. Bebe and Eric

Great size room, with plenty of room to spread out and eat, work and sleep. Nice bathroom, sink area. area is great, close to many great restaurants and shopping. Nice area.