Doubletree By Hilton Surabaya

Property class: 5 and above
Luxury hotel with outdoor pool, connected to the convention center, near Tunjungan Plaza

Choose dates to view prices

Doubletree By Hilton Surabaya features a free kids' club and puts you within a 10-minute walk of Tunjungan Plaza. The coffee shop/cafe is the perfect spot for a bite to eat, and after visiting the 24-hour health club for a workout, you can unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include an outdoor pool, a poolside bar, and a children's pool.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Free parking
  • Free WiFi
  • Connecting rooms available
$59
The current price is $71 total
includes taxes & fees
Nov 15 - Nov 16

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, and a city view through large windows.

Room, 1 King Bed

9.0 out of 10
Wonderful
(16 reviews)
  • City view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, a sofa, a desk, and a chair. There is a view of the city through large windows.

Deluxe Room, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • City view
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Bathtub

A modern hotel room with a large bed, a TV mounted on the wall, a shower area, and a seating bench.

Deluxe Suite, 1 King Bed, Bathtub

  • City view
  • 59 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, and a city view.

Executive Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Bathtub, Corner

A hotel room with a bed, desk, TV, and large windows offering a city view.

Suite, 1 King Bed, Bathtub, Corner

  • City view
  • 90 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Bathtub (Loft Duplex)

Room

Suite, 1 King Bed, Bathtub (Loft Duplex)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 102 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

A hotel room with a large bed, a desk, a chair, and a city view through large windows.

Room, 1 King Bed, Accessible

  • City view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Bathtub

A hotel room with a large bed, a glass-enclosed shower, a bedside table with a lamp, and a cityscape painting on the wall.

Premium Suite, 1 King Bed, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Refrigerator & Microwave

A hotel room with a large bed, a sofa, a table, and a view of the city.

Presidential Suite, 1 King Bed, Refrigerator & Microwave

  • City view
  • 138 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds

A hotel room with two beds, a desk, and a large window offering a city view.

Room, 2 Twin Beds

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 2 Twin Beds

A hotel room with two beds, a desk, and a large window offering a city view.

Executive Room, 2 Twin Beds

  • City view
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds

A hotel room with two beds, a desk, and a large window offering a city view.

Family Room, Multiple Beds

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Suite, Multiple Beds, Bathtub

A modern hotel room with a large bed, a TV mounted on the wall, a shower area, and a seating bench.

Family Suite, Multiple Beds, Bathtub

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
9.4 out of 10, Exceptional, 250 reviews
The price is $69
$83 total
includes taxes & fees
Nov 29 - Nov 30
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About the neighborhood

Map
Jl Tunjungan 12 East Java, Surabaya, 60275

What's nearby

  • BG Junction - 8 min walk - 0.7 km
  • Tunjungan Plaza - 9 min walk - 0.8 km
  • Heroic Monument - 20 min walk - 1.7 km
  • Grand City Surabaya - 2 min drive - 1.7 km
  • Surabaya Plaza Shopping Mall - 2 min drive - 2.0 km

Getting around

  • Surabaya (SUB-Juanda) - 44 min drive
  • Surabaya Gubeng Station - 13 min drive
  • Surabaya Pasar Turi Station - 19 min walk
  • Tandes Station - 26 min drive
  • Surabaya Kota Station - 25 min walk
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Free shopping center shuttle

Restaurants

  • ‪We The Fork - ‬3 min walk
  • ‪Toko Kopi Padma - ‬4 min walk
  • ‪Loske Coffee Service - ‬1 min walk
  • ‪FamiCafé by FamilyMart - ‬3 min walk
  • ‪Bima Restaurant - ‬5 min walk

About this property

Doubletree By Hilton Surabaya

  • Doubletree By Hilton Surabaya features a free kids' club and puts you within a 10-minute walk of Tunjungan Plaza. The coffee shop/cafe is the perfect spot for a bite to eat, and after visiting the 24-hour health club for a workout, you can unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include an outdoor pool, a poolside bar, and a children's pool.

At a glance

CHECK-IN
2:00pm
CHECK-OUT
12:00pm

Hotel size

    • 310 rooms

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)
    • Free children's club

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • WiFi and wired internet access in rooms*

Parking

    • Free secured onsite self parking
    • Secured onsite valet parking (IDR 50000 per day)
    • Wheelchair-accessible parking and van parking on site

Transfers

    • Airport shuttle on request (available 24 hours)*
    • Train station shuttle on request (available 24 hours)*

Offsite

    • Free area shuttle within 0 kilometers
    • Free shopping center shuttle

Other information

    • Smoke-free property

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Reviews

Doubletree By Hilton Surabaya Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.4

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast options were varied and delicious with many guests praising the quality and selection. (18 reviews)
  • The hotel's restaurant offered a great buffet with many menu options and excellent service. (5 reviews)
  • The hotel features a clean and lovely pool on the 5th floor. (3 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Room
Service staff
Breakfast

Reviews

Verified review

8/10 Very good

Clean room, staff very helful
Verified review

10/10 Exceptional

Great Hotel and Friendly Staff!
Verified review

10/10 Exceptional

Clean room and good size Staff very friendly Great location
Verified review

10/10 Exceptional

Very nice hotel and pleasant to stay. The room is clean and feel luxurious. Staff are friendly and breakfast is delicious
Verified review

10/10 Exceptional

Great stay! Very friendly and serviceminded staff. Our room was just perfect; clean, big, with a very comfortable bed.
Verified review

10/10 Exceptional

Fantastic service and the staff

Fantastic service and the staff at this hotel.
Verified review

10/10 Exceptional

Second time staying at this hotel. Very good and comfortable as usual. Staff, room, breakfast are all great!
Verified review

10/10 Exceptional

Great stay, all went well. Excellent and friendly staff, rooms were spotless and breakfast buffet had wonderful selections. Thank you
Verified review

10/10 Exceptional

Excellent experience !!

The staff could not have been more courteous and attentive. They made our stay memorable guaranteed our return business !
Verified review

10/10 Exceptional

All staff at the property were amazing. They did a great job
Verified review

10/10 Exceptional

Each staff was very welcoming and polite. The hotel service was very pleasant.
Verified review

10/10 Exceptional

Friendly staff
Verified review

10/10 Exceptional

The hotel was clean and spacious. Lovely decor. The food in the restaurant offered lots of choices for their buffet. Room was spacious and offered a lovely view. Great stay!
Verified review

8/10 Very good

good quality for price. dining (breakfast) experience was pleasant. Restaurant for dinner time close quick.. limited dining location around hotel.
Verified review

10/10 Exceptional

It was wonderful stay at this time. Although i was not sure about Surabaya but could feel safe and comfortable. Staff were so friendly and helpful, meals at buffet was so nice with so many menus. I like to come back again!
Verified review

8/10 Very good

Welcoming staff and security members. A pleasant welcoming fragrance in lobby. Nicely decorated and spacious. The only problem is that Surabaya has no real attractions to offer.
Verified review

10/10 Exceptional

Amazing. Much better than Doubletree properties that we stayed before in US. The staff were friendly and helpful and knows us by name.
Verified review

10/10 Exceptional

It was very easy to communicate with the hotel and they arranged for us to airport pick up and the driver was very helpful and very friendly. Hotel is just like in Europe very please, check in very helpful and friendly people and of course cookies it was amazing make my day . Thank you HILTON :)
Verified review

10/10 Exceptional

This is the place!

This place is impeccable!! I honestly didn’t leave the hotel much during my short stay. The hotel itself is beautiful, the staff is so professional and kind, the buffet style breakfast was great, and the gym facilities were really nice to have. There’s a shopping center walking distance and restaurants on the way. I would definitely stay here again!!
Verified review

8/10 Very good

Hotel room clean and comfortable. Hotel staff helpful. We were not there long enough to use the facilities but there appeared to be a pool & gym, roof top bar, coffee shop and resturaunt.
Verified review

10/10 Exceptional

The staffs at the 1st floor restaurant are friendly and attentive. Vegetarian can request for vegetarian breakfast
Verified review

10/10 Exceptional

Attentive team, comfortable, contemporary spaces

Comfortable room and club lounge. Warm and welcoming team. Thank you Verina and Asrori at the lounge, and Reza at Makan. Your attentiveness made all the difference.
Verified review

6/10 Good

On the second day of my stay, I left my electric toothbrush head in the bathroom, then it was lost after cleaning. On the third day, our toothpaste was gone, and no replacements were given, so we had to go to the convenience store to buy one. In the end, we turned on Do Not Disturb; we dnt want to lose anything. location very good, plenty awesome kopi nearby.
Verified review

8/10 Very good

Right in the middle of Tunjungan. Nice breakfast. But the hotel needs to provide new sheets. The sheets aren’t clean because it is old and full of blotches from stain that could not be bleached any longer. Aside from the sheets, everything is good.
Verified review

8/10 Very good

The room is great but when I took a shower, I need to be careful the water looked like overflowing the shower booth.