Hotel Villa Fontana

Property class: 2.5
Chetumal hotel in historical district

Choose dates to view prices

Enjoy your visit to Chetumal with a stay at Hotel Villa Fontana. Fellow travelers say great things about the helpful staff.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Free WiFi
  • 24/7 front desk
  • Non-smoking

Main amenities (2)

  • Housekeeping once per stay
  • 24-hour front desk

Feel at home (4)

  • Private bathroom
  • Cable TV service
  • Limited housekeeping
  • Free parking nearby
The current price is $33
$41 total
includes taxes & fees
Sep 23 - Sep 24

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Executive Triple Suite

A hotel room with two beds, a television, a curtain, a door, and a trash bin.

Executive Triple Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Quadruple Suite

A hotel room with two beds, each with a white bedspread and a brown decorative item on the bed. There is a nightstand with a lamp between the beds.

Executive Quadruple Suite

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive King Suite

A bedroom with a bed, a ceiling fan, a TV mounted on the wall, and a window with curtains.

Executive King Suite

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Queen Suite

A neatly made bed with a white mattress and a dark headboard. There is a small black nightstand with a lamp beside the bed.

Executive Queen Suite

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Suite

A hotel room with two beds, a TV, an air conditioner, and a curtain.

Executive Double Suite

8.4 out of 10
Very good
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Queen Suite

WiFi (free), bed sheets

Executive Queen Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Suite

WiFi (free), bed sheets

Executive Double Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive King Suite

A room with a bed, a window with curtains, a wall-mounted air conditioner, a remote control on a table, and a towel on the bed.

Executive King Suite

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Av de los Héroes 181, Centro, Chetumal, QROO, 77000

What's nearby

  • Museum of Maya Culture - 2 min walk - 0.2 km
  • Museo de la Ciudad - 5 min walk - 0.4 km
  • Malecón de Chetumal - 14 min walk - 1.2 km
  • Explanada de la Bandera - 15 min walk - 1.3 km
  • Fisherman's Fountain - 16 min walk - 1.4 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 9 min drive
  • Corozal (CZH) - 43 min drive

Restaurants

  • La Peninsula
  • ‪Restaurant Chetumal - ‬1 min walk
  • ‪Antojitos Gloria - ‬5 min walk
  • ‪Restaurant Pantoja - ‬3 min walk
  • ‪Tortas Y Tacos Al Pastor "Don Miguel - ‬2 min walk

About this property

Hotel Villa Fontana

  • Enjoy your visit to Chetumal with a stay at Hotel Villa Fontana. Fellow travelers say great things about the helpful staff.

At a glance

Hotel size

    • 15 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 15
    • Check-out time is noon

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Wheelchair-accessible parking on site
    • Free offsite parking within 7 ft
    • Street parking available

Other information

    • Smoke-free property

Property amenities

Services

  • 24-hour front desk

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • No elevator (single level property)

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Towels

Stay connected

  • Free WiFi

More

  • Housekeeping once per stay

Fees & policies

Policies

Extra-person charges may apply and vary depending on property policy.

This property does not have elevators.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard

Also known as

Villa Fontana

Hotel Villa Fontana Hotel

Hotel Villa Fontana Chetumal

Hotel Villa Fontana Hotel Chetumal

Frequently asked questions

Does Hotel Villa Fontana offer free cancellation for a full refund?

Yes, Hotel Villa Fontana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Villa Fontana?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Villa Fontana?

No, unfortunately, but there's free parking nearby.

What are the check-in and check-out times at Hotel Villa Fontana?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

What's the area around Hotel Villa Fontana like?

Hotel Villa Fontana is a short 9-minute drive from Chetumal, Quintana Roo (CTM-Chetumal Intl.) and 15 minutes' walk from Explanada de la Bandera.

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Reviews

Hotel Villa Fontana Reviews

7.8

Good

8.4

Cleanliness

8.0

Location

8.4

Staff & service

7.6

Property conditions & facilities

Popular mentions

Service staff
Bed
Air conditioning
Room

Reviews

Verified review

8/10 Very good

Clean room, good location, friendly staff
Verified review

10/10 Exceptional

I loved the view from the lobby.
Verified review

10/10 Exceptional

The hotel is convenient o a market, lots of places to eat. Staff very helpful
Verified review

8/10 Very good

There were a few issues, but overall a good place.
Verified review

10/10 Exceptional

Best Staff Ever!!!

The staff was incredible.. from check in to check out.. absolutely WONDERFUL.. housekeeping as well. I will ALWAYS stay there when I come to town! Fabulous staff!!
Verified review

8/10 Very good

Excellent customer service.
Verified review

10/10 Exceptional

Nice room and location

Great receptionist. Very friendly and efficient. Room was large with a king and a double bed. Bathroom spotless, good shower with hot water and good flush. AC excellent. Location was good with about a 10 minute walk to the oceanside boardwalk (malecon). Good restaurants nearby. I would stay again. Good price.
Verified review

8/10 Very good

The service was so nice with us the Hotel is simple but have everything in a good condition.
Verified review

8/10 Very good

Checkin was flawless. There is coffee at the lobby as well as purified water. Room was very clean. Ample bathroom. Located downtown.
Verified review

6/10 Good

Was an average hotel
Verified review

10/10 Exceptional

Yes good i like it’s safe
Verified review

10/10 Exceptional

Ok
Verified review

2/10 Poor

I booked and paid for two separate rooms, The desk insisted that I had booked one room for two people. I had to book another room in desperation. The hotel is spotless!
Verified review

2/10 Poor

Nothing
Verified review

2/10 Poor

Ac not working. Not good water service .no soap washroom
Verified review

4/10 Fair

This hotel is just OK at best. Nothing better.

I am use to the photos being from good angles to only show the best parts. But their photos are down right lies. I was not upset that the towels were not animals. But this is not even close to the type of hotel to have anything fancy. The fountain in their photo is not at the hotel and i have no idea where that fountain is. The "parking available" is just driving around the bock looking for street parking. This hotel is a step below a Motel 6 or the sort of travel log you stay at only because you are too tiered to drive any farther.
Verified review

4/10 Fair

This was my first time at this hotel. I thought, maybe I'll give it a shot. When we arrived, we got our rooms and I notice there was a roach under the corner of the bed. >.< I also felt warm in the room, thought maybe the AC isn't low enough. I charged the setting and it didn't make much of a difference. There's also the wifi that wasn't working as good; and this is with the modem literally right outside the door. Then there's also customer service. We had to ask for a soap bar at the front desk just for them to let me know they don't have. Thankfully, I brought my body wash. Now, when leaving the hotel to go get lunch, we noticed there were 3 rooms that were being cleaned. Each with a soap bar on the side of the bed. We were basically lied to, over soap!? We asked again just to be lied to again for not having any soap bars when we passed 3 rooms with them on the bed. It's sad to have such customer service along with the other things listed. I really wanted to like this hotel. But I now understand why the price is low.
Verified review

8/10 Very good

No tiene aguan caliente reserve una cama king y me dieron una recamara con dos camas
Verified review

6/10 Good

Me salvó porque tuve que viajar desde PDC a tomar vuelo en Chetumal, y por la hora no ajustaba el tren, y no quise exponerme a ADO de madrugada. El hotel es aceptable, está limpio y el personal muy amable, sólo que da la impresión de haber tenido otros usos antaño, sobre todo estando arriba del mercado. El cerrojo de la puerta me dejó intranquila ya que se ve que fácilmente se puede abrir, y la tele, nunca pude apagarla y dormí con la TV encendida.
Verified review

6/10 Good

No hubo internet; según me informaron, debido a la lluvia la señal no llegaba hasta la habitación. Además, la puerta no tiene seguro por dentro y la chapa es muy sencilla, por lo que se puede abrir con facilidad. Como viajo sola, esto me hizo sentir insegura. Como punto positivo, quiero destacar que el personal fue muy atento y amable durante toda mi estancia.
Verified review

10/10 Exceptional

Excelente ubicacion, personal amable y habitaciones comodas
Verified review

8/10 Very good

Muy buen lugar. Limpio económico muy cerca de mercado, ubicado sobre la avenida principal que va al malecón, solo que hay que subir escaleras y falla el internet por lo demás todo muy bien.
Verified review

2/10 Poor

Si
Verified review

4/10 Fair

El baño muy deteriorado
Verified review

10/10 Exceptional

Muy buena relación. Precio servicio