Baldwin Inn & Suites, SureStay Collection by Best Western

Property class: 2.5
Suburban hotel, steps from Storrowton Village Museum

Choose dates to view prices

When you stay at Baldwin Inn & Suites, SureStay Collection by Best Western, you'll be in a fantastic location, just a 5-minute walk from Storrowton Village Museum and Eastern States Exposition. Guests looking to stay active can check out the nearby hiking/biking trails and mountain biking, and free perks include WiFi, self parking, and continental breakfast daily between 7:00 AM and 9:00 AM. Also, MGM Springfield and MassMutual Center are just a 5-minute drive away.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free breakfast
  • Pet friendly
  • Free WiFi
  • Connecting rooms available
  • Air conditioning

Main amenities (7)

  • Housekeeping (on request)
  • 24-hour front desk
  • Vending machine
  • Water dispenser
  • Multilingual staff
  • Luggage storage
  • TV in a common area

Feel at home (6)

  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Blackout drapes/curtains
  • In-room climate control (air conditioning)
The current price is $120
$137 total
includes taxes & fees
Oct 5 - Oct 6

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed)

A hotel room with two beds, a desk, a chair, and a TV.

Standard Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchen (Larger Room, Sofabed, Full Kitchen)

A hotel room with a large bed, a bedside table, a nightstand, a window with curtains, a wall-mounted heater, and a small seating area.

Standard Room, 1 King Bed, Non Smoking, Kitchen (Larger Room, Sofabed, Full Kitchen)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

A hotel room with a bed, a TV mounted on the wall, a small table, a chair, and a window with curtains.

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchen (Larger Room, Sofabed, Full Kitchen)

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking, Kitchen (Larger Room, Sofabed, Full Kitchen)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (Larger Room;with Sofabed)

A hotel room with two beds, a desk, a chair, and a TV.

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Larger Room;with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

A hotel room with a bed, desk, chairs, a TV, and a window with curtains.

Standard Room, 1 King Bed, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, desk, chairs, a TV, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds NSMK Larger Room Full Kitchen Living Area Sofabed Work Desk Continental Breakfast

A compact kitchen with a stainless steel refrigerator, microwave, and dishwasher, wooden cabinets, and a marble countertop.

2 Queen Beds NSMK Larger Room Full Kitchen Living Area Sofabed Work Desk Continental Breakfast

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Queen Beds NSMK Larger Room Sofabed Balcony Living Area Microwave Fridge Continental Breakfast

A hotel room with two beds, a desk, a chair, and a TV.

2 Queen Beds NSMK Larger Room Sofabed Balcony Living Area Microwave Fridge Continental Breakfast

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Queen Beds NSMK Larger Room Sofabed Living Area Work Desk Microwave Fridge Continental Breakfast

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

2 Queen Beds NSMK Larger Room Sofabed Living Area Work Desk Microwave Fridge Continental Breakfast

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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The price is $93
$107 total
includes taxes & fees
Oct 15 - Oct 16
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About the neighborhood

Map
21 Baldwin Street, West Springfield, MA, 01089

What's nearby

  • Eastern States Exposition - 2 min walk - 0.2 km
  • Storrowton Village Museum - 2 min walk - 0.2 km
  • Big E Coliseum - 6 min walk - 0.6 km
  • Connecticut River - 3 min drive - 1.8 km
  • West Springfield Town Common - 3 min drive - 2.5 km

Getting around

  • Springfield Union Station (ZSF) - 9 min drive
  • Bradley Intl. Airport (BDL) - 28 min drive
  • Westfield, MA (BAF-Barnes Municipal) - 30 min drive
  • Boston, MA (BNH-Boston Harbor Seaplane Base) - 104 min drive
  • Logan International Airport (BOS) - 104 min drive
  • Portsmouth, NH (PSM-Portsmouth Intl.) - 154 min drive
  • Springfield Union Station - 9 min drive
  • Holyoke Station - 19 min drive
  • Windsor Locks Station - 22 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪Taste Of Lebanon - ‬2 min drive
  • ‪Charlie's Diner - ‬2 min drive
  • ‪Memo's Coffee Shop - ‬12 min walk

About this property

Baldwin Inn & Suites, SureStay Collection by Best Western

  • When you stay at Baldwin Inn & Suites, SureStay Collection by Best Western, you'll be in a fantastic location, just a 5-minute walk from Storrowton Village Museum and Eastern States Exposition. Guests looking to stay active can check out the nearby hiking/biking trails and mountain biking, and free perks include WiFi, self parking, and continental breakfast daily between 7:00 AM and 9:00 AM. Also, MGM Springfield and MassMutual Center are just a 5-minute drive away.

At a glance

Hotel size

    • 46 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets allowed (dogs only, 2 total, up to 40 lbs per pet)*
    • Service animals welcome
    • Pets must be supervised

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free uncovered onsite self parking
    • Free onsite RV/bus/truck parking

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–9:00 AM
  • Water dispenser

Traveling with children

  • Children stay free (see details)

What to do

  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1977
  • Television in common areas
  • Uses some LED lighting

Accessibility

  • Wheelchair accessible
  • Visual alarms in hallways
  • Closed captioned TV
  • Lever door handles
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Hardwood flooring in room

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Cable TV channels
  • Netflix
  • Hulu
  • Streaming services

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Pillowtop mattress
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Microwave

More

  • Housekeeping on request
  • Connecting/adjoining rooms available

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per pet, per stay (maximum USD 50 per stay)

Policies

Extra-person charges may apply and vary depending on property policy.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Long-term renters welcome.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Discover

State tax ID - C0008033250

Also known as

Regency Inn West Springfield

Regency West Springfield

Regency Inn Suites

Baldwin Inn & Suites Hotel

Baldwin Inn & Suites West Springfield

Baldwin Inn & Suites Hotel West Springfield

Frequently asked questions

Are pets allowed at Baldwin Inn & Suites, SureStay Collection by Best Western?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 40 lbs per pet. There's a charge of USD 25 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Baldwin Inn & Suites, SureStay Collection by Best Western?

Yes, there's free self parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at Baldwin Inn & Suites, SureStay Collection by Best Western?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Express check-out and contactless check-out are available.

Is there an onsite casino at Baldwin Inn & Suites, SureStay Collection by Best Western?

No, this hotel doesn't have a casino, but MGM Springfield (3-min drive) is nearby.

What is there to do at Baldwin Inn & Suites, SureStay Collection by Best Western and nearby?

Have fun with nearby activities like hiking and mountain biking, and practice your swing on the nearby golf course. Additional recreation nearby includes casino gaming.

What's the area around Baldwin Inn & Suites, SureStay Collection by Best Western like?

Baldwin Inn & Suites, SureStay Collection by Best Western is a short 9-minute drive from Springfield Union Station (ZSF) and 3 minutes' walk from Eastern States Exposition.

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Reviews

Baldwin Inn & Suites, SureStay Collection by Best Western Reviews

7.6

Good

7.8

Cleanliness

7.0

Amenities

8.4

Staff & service

7.2

Property conditions & facilities

Popular mentions

Room
Service staff
Breakfast
Furniture
Location
Family friendly
Booking
Coffee
Bed
Water

Reviews

Verified review

8/10 Very good

Nice sized rooms with many updates in the room.
Verified review

10/10 Exceptional

Outdated hotel yet it was clean, good A/C, free parking, central location yet tucked in on a side street so much quieter. The real gem here is the staff… absolutely wonderful!
Verified review

10/10 Exceptional

We had a great stay at Baldwin Inn & Suites. The staff was friendly, welcoming, and always. The location was very convenient, with easy access to nearby restaurants and shopping. Our room was huge, giving us plenty of space to move around. The beds were very comfortable, and we slept great. The room was also clean. Overall, this hotel offered exactly what we needed for an affordable price. We would definitely stay here again when visiting the area.
Verified review

10/10 Exceptional

Room was very clean
Verified review

10/10 Exceptional

Very clean ,staff was nice
Verified review

10/10 Exceptional

Staff was great and the rooms were really nice
Verified review

10/10 Exceptional

My husband & I really enjoyed ourselves. The room was very clean & parking was excellent. Staff was very friendly. Thank you all for everything! We will definitely stay here when we go up to Mass to visit again!
Verified review

10/10 Exceptional

Friendly, clean and comfortable.
Verified review

8/10 Very good

AC OK Staff friendly Parking Very Good
Verified review

10/10 Exceptional

Staff was awesome from check in to check out. Rooms were spacious.
Verified review

8/10 Very good

Location is great. Essentially if you are going to the Big E. Only 10 minutes from Mass Mutual Center and MGM. Rooms have been remodeled recently.
Verified review

8/10 Very good

Stayed one night on our visit to our daughter’s university. Spotless, neat and comfortable. We will probably be back.
Verified review

10/10 Exceptional

I stayed from Friday to Monday morning and I really enjoyed my stay housekeeping lady was very nice and Quinzel and this other guy that worked this morning not sure his name (4/20 a.m worker) he very nice, I will definitely stay here again probably even make it my stay when I come monthly to MA. Thank you all for your kindness and cleanliness.
Verified review

10/10 Exceptional

The people at the front counter were very friendly and helpful. The rooms were spacious, clean, and well maintained. We will definitely be staying here again!
Verified review

10/10 Exceptional

Room was clean, staff very friendly
Verified review

8/10 Very good

Pets were welcomed. Descent amount of parking.
Verified review

8/10 Very good

Clean room and very spacious, staff was friendly, i would only add a small dinning table to the room.
Verified review

10/10 Exceptional

I was there for a horse show and the staff and location was awesome
Verified review

6/10 Good

If you want to use the tv in the room you have to log in to your account with. Hulu, nexflex, or something like that. Or use you tube. No cable. Clean newly renovated. There construction going on around the hotel. The road is rough.
Verified review

8/10 Very good

Our room was huge and the front desk staff was wonderful
Verified review

10/10 Exceptional

Convenient location to Big E
Verified review

8/10 Very good

Clean room, friendly staff, good mattress. Not fancy or plush, but perfect for a one or two night place to land while attending events at the Big E.
Verified review

8/10 Very good

Newly updated. Room was clean and the staff was friendly. Good price for the stay!
Verified review

10/10 Exceptional

At the moment breakfast isn’t being served but not a big deal, parking was very easy and close to the entrance not much walking having to be done, staff was very friendly and accommodating the place was very clean and very quiet definitely worth the money in my opinion looking forward to staying again
Verified review

8/10 Very good

Nice front desk staff, Very clean. Bed could have been comfier