Nairobi Serena Hotel

Property class: 5 and above
Luxury hotel with full-service spa, connected to the convention center, near Uhuru Park

Choose dates to view prices

Nairobi Serena Hotel is just 3.5 mi (5.7 km) from the airport and offers a shuttle (available 24 hours). You can visit the spa to indulge in massages, facials, or aromatherapy, and international cuisine is served at Cafe Magreb Restaurant, which is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a poolside bar. Fellow travelers like the helpful staff and overall property condition.
VIP Access

Reviews

9.4 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
The current price is $169
$200 total
includes taxes & fees
Nov 1 - Nov 2

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Premium Room

A hotel room with a bed, a chair, a small table, a nightstand, and a wall-mounted lamp.

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

A hotel room with a large bed, a desk, a TV, and a view of the outdoors.

Executive Room

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Twin Room, 2 Twin Beds, Non Smoking, City View

A hotel room with two beds, a desk, a chair, a window with curtains, and a framed picture on the wall.

Deluxe Twin Room, 2 Twin Beds, Non Smoking, City View

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Queen Room

A hotel room with a large bed, a desk, a TV, and a view of the outdoors.

Deluxe Queen Room

9.2 out of 10
Wonderful
(14 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

A hotel room with a bed, desk, chair, and a view of the outdoors.

Superior Room

  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

A hotel room with a large bed, a desk, and a view of the city.

Executive Suite

  • City view
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

A modern interior with a central staircase, geometric wall art, and a unique ceiling design.
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  • Pool
  • Spa
  • Airport transfer
  • Free parking
9.4 out of 10, Exceptional, 1,002 reviews
The price is $138
$177 total
includes taxes & fees
Nov 5 - Nov 6
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About the neighborhood

Map
Kenyatta Avenue / Processional Way, Nairobi

What's nearby

  • Central Park - 1 min walk - 0.1 km
  • Uhuru Park - 2 min walk - 0.2 km
  • University of Nairobi - 12 min walk - 1.0 km
  • City Square - 13 min walk - 1.2 km
  • Kenyatta International Convention Centre - 15 min walk - 1.3 km

Getting around

  • Nairobi (WIL-Wilson) - 13 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 25 min drive
  • Syokimau Station - 24 min drive
  • Nairobi Station - 24 min drive
  • Syokimau SGR Railway Station - 25 min drive
  • Airport shuttle (surcharge)

Restaurants

  • The Serena Nairobi Hotel
  • ‪Bricklayers Arms - ‬3 min walk
  • ‪Belos - ‬4 min walk
  • ‪Pointzero Coffee - ‬6 min walk
  • ‪Campia Ethiopian Restaurant (Rue 104 Restaurant) - ‬10 min walk

About this property

Nairobi Serena Hotel

  • Nairobi Serena Hotel is just 3.5 mi (5.7 km) from the airport and offers a shuttle (available 24 hours). You can visit the spa to indulge in massages, facials, or aromatherapy, and international cuisine is served at Cafe Magreb Restaurant, which is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a poolside bar. Fellow travelers like the helpful staff and overall property condition.

At a glance

Hotel size

    • 199 rooms
    • Arranged over 7 floors

Arriving/Leaving

    • Check-in start time: noon; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Check-out time is 10 AM
    • Late check-out subject to availability

Special check-in instructions

    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting*

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Designated smoking areas

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Reviews

Nairobi Serena Hotel Reviews

9.4

Exceptional

9.6

Cleanliness

8.6

Location

9.4

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • The pool area was fantastic, clean, and had a nice ambient vibe. (8 reviews)
  • The restaurant offered a wide variety of options, excellent food, and great service. (11 reviews)
  • Breakfast options were extensive, varied, and delicious with many options including vegan choices. (7 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Restaurant
Food
Location
Room
Cities
Oasis
Bed
Breakfast
Lobby

Reviews

Verified review

10/10 Exceptional

It was amazing. The hotel was very clean and staff very helpful. Loved it
Verified review

10/10 Exceptional

Wonderful from start to finish, especially the kind, friendly staff, beautiful decor throughout, great food. Quiet rooms right near a big park. Peaceful oasis in Nairobi
Verified review

10/10 Exceptional

Comfortable and close to the Airport .
Verified review

10/10 Exceptional

Beautiful property, great food and helpful staff.
Verified review

10/10 Exceptional

The hotel is very well located if you are going to be at the KiCC or anything in the near CBD. The staff is very welcoming and friendly, especially Carol at the front desk. The hotel has 3 restaurants so you are sorted for meals. Great place, I highly recommend it.
Verified review

10/10 Exceptional

Superb stat with my family. Location, clean nice rooms. Lovely facilities and friendly staff
Verified review

10/10 Exceptional

Staff was very friendly. Great location. Great view.
Verified review

10/10 Exceptional

Friendly staff.
Verified review

10/10 Exceptional

The staff make it really a 5 star
Verified review

10/10 Exceptional

The hotel is beautiful and the staff were very professional. Location is convenient. I found the restaurants within the hotel expensive.
Verified review

10/10 Exceptional

Great service - friendly staff
Verified review

10/10 Exceptional

Good place to stay

It was a very good hotel with excellent pool and restaurant
Verified review

10/10 Exceptional

Excellent customer service, prime location and fantastic amenities.
Verified review

10/10 Exceptional

We did Ambesoli and due to traffic the trip as mentioned in their itinerary took 13 hours was very nice Breakfast was very good and staff and service excellent
Verified review

10/10 Exceptional

We stayed one night. We really enjoyed Francis playing jazz music on the piano. Staff is very attentive. We felt safe there. They have a lovely pool. Rooms are nice and clean.
Verified review

10/10 Exceptional

Excellent staff!
Verified review

10/10 Exceptional

I had a lovely stay at Hotel Serena. The staff were so sweet and helpful. There is a good choice of restaurants and a nice bar to have a casual drink at. The hotel is in a good location as it is in the pick up area for tours. I was here for five nights and went out for day trips each day. It felt like a home from home.
Verified review

10/10 Exceptional

Its location right next to the city center makes it ideal CenterPoint for travelers with multiple destinations.
Verified review

10/10 Exceptional

The grand old lady from 1976 by the park in downtown Nairobi is still going strong. Excellent security and service, good variety of restaurants and food types, very clean pool area and attentive, super-friendly staff. We will be back!
Verified review

10/10 Exceptional

Traditional African Hotel

Fantastic hotel with amazing friendly staff. Good location.
Verified review

10/10 Exceptional

Worth staying there again

Great location. Good staff. Nice pool.
Verified review

10/10 Exceptional

Exceptional hotel, true to the quality and service of all the Serena Hotels. What a joy to stay in this hotel with its beautiful pool, gardens and restaurants. The service is always perfection.
Verified review

10/10 Exceptional

Great service from the welcome team and throughout the stay. I wish I could give 10 stars instead of 5.
Verified review

10/10 Exceptional

Wonderful staff
Verified review

10/10 Exceptional

Wonderful staff, clean and super comfortable place. We will come back again Shukri and Hassan