Suites You Soho

Property class: 1
Central pension connected to a rail/subway station, within walking distance of Plaza Mayor

Choose dates to view prices

You'll be in a fantastic location at Suites You Soho, just a 5-minute walk from Plaza Mayor and Royal Palace of Madrid. Also, Puerta del Sol and Gran Via are within just a 10-minute walk. The property is just a short walk to public transportation: Opera Station is 4 minutes and Sol Station is 10 minutes.

Reviews

7.4 out of 10
Good

Popular amenities

  • Airport transfer
  • Parking available
  • Free WiFi
  • Air conditioning
  • Non-smoking

Main amenities (3)

  • Self parking
  • Airport shuttle
  • Luggage storage

Feel at home (6)

  • Private bathroom
  • Television
  • Blackout drapes/curtains
  • In-room climate control (air conditioning)
  • Self parking (surcharge)
  • Soundproofed rooms
The current price is $121
$133 total
includes taxes & fees
Oct 14 - Oct 15

Room options

View all photos for Standard Room

A bedroom with a bed, bedside table, chair, and a mirror.

Standard Room

7.8 out of 10
Good
(8 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

A modern bedroom with a large bed, bedside lamps, and a wooden headboard.

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Accessible

A modern bedroom with a large bed, multiple pillows, a wooden headboard, and a bedside table.

Standard Double Room, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Calle de la Cruzada, 1, Madrid, Madrid, 28013

What's nearby

  • Royal Palace of Madrid - 2 min walk - 0.2 km
  • Plaza Mayor - 3 min walk - 0.3 km
  • San Miguel Market - 3 min walk - 0.3 km
  • Puerta del Sol - 8 min walk - 0.7 km
  • Gran Via - 8 min walk - 0.7 km

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 31 min drive
  • Madrid Principe Pio Station - 17 min walk
  • Madrid Recoletos Station - 27 min walk
  • Madrid (XOC-Atocha Train Station) - 28 min walk
  • Opera Station - 4 min walk
  • Sol Station - 10 min walk
  • Tirso de Molina Station - 10 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪La Paradita Tapas Bar - ‬4 min walk
  • ‪El Anciano Rey de los Vinos - ‬3 min walk
  • ‪Horno La Santiaguesa - ‬2 min walk
  • ‪Cervecería La Mayor - ‬2 min walk
  • ‪Casa Ciriaco - ‬2 min walk

About this property

Suites You Soho

  • You'll be in a fantastic location at Suites You Soho, just a 5-minute walk from Plaza Mayor and Royal Palace of Madrid. Also, Puerta del Sol and Gran Via are within just a 10-minute walk. The property is just a short walk to public transportation: Opera Station is 4 minutes and Sol Station is 10 minutes.

At a glance

Hotel size

    • 12 rooms
    • Arranged over 1 level

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available

Special check-in instructions

    • Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • Prior to arrival, you must complete online registration via a secure link
    • Guests are required to download the property's Stay My Way mobile app before check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Covered onsite self parking (EUR 20 per night)
    • Limited onsite parking (max 6 spaces per unit)
    • Height restrictions apply for onsite parking
    • Onsite garage

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Smoke-free property

Property amenities

Services

  • Luggage storage

Accessibility

  • No elevator (single level property)
  • Well-lit path to entrance

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Heated floors

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Electrical adapters/chargers

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 40 per vehicle (one-way)

Children & extra beds

  • Airport shuttle service for children up to age 18 costs EUR 40 (one-way)
  • Guests must contact this property in advance to reserve cribs/infant beds

Pets

  • Service animals exempt from fees

Parking

  • Covered self parking costs EUR 20 per night
  • Parking height restrictions apply

Policies

Extra-person charges may apply and vary depending on property policy.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Onsite parties or group events are strictly prohibited.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard

Cashless transactions are available.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

SY Soho

Suites You Soho

Suites You Soho Madrid

Suites You Soho Pension

Suites You Soho Pension Madrid

Frequently asked questions

Does Suites You Soho offer free cancellation for a full refund?

Yes, Suites You Soho does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Suites You Soho?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Suites You Soho?

Yes. Self parking costs EUR 20 per night. Parking spots may be limited.

Is airport shuttle service offered by Suites You Soho?

Yes, an airport shuttle is available. The charge is EUR 40 per vehicle one-way.

What are the check-in and check-out times at Suites You Soho?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Suites You Soho?

No, this pension doesn't have a casino, but Casino Gran Via (15-min walk) is nearby.

What's the area around Suites You Soho like?

Suites You Soho is in Madrid Centro, a short 4-minute walk from Opera Station and 4 minutes' walk from Plaza Mayor.

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Reviews

Suites You Soho Reviews

7.4

Good

7.8

Cleanliness

7.2

Amenities

7.0

Staff & service

7.6

Property conditions & facilities

Popular mentions

Room
Service staff
Location
Apartment
Bed

Reviews

Verified review

10/10 Exceptional

The room was very clean and comfortable. The location is close to local shops. Overall highly recommend.
Verified review

10/10 Exceptional

Very clean, staff were super attentive (via WhatsApp - despite a few issues with “StayMyWay” app) The air conditioning in the room was blissful. Thank you again.
Verified review

10/10 Exceptional

Very nice place in center of Madrid and very affordable for its price and quality
Verified review

10/10 Exceptional

Nice
Verified review

8/10 Very good

Great location! Nice clean room. Freshly painted halls... as we were checking in. Comfy bed. No parking as indicated tho'. Parked at El Cortes Inglés for €28... not happy about that part.
Verified review

10/10 Exceptional

Was nice room! Nice staff!
Verified review

10/10 Exceptional

.
Verified review

2/10 Poor

Great location, awful housekeeping.
Verified review

2/10 Poor

The location was great but the room itself not very good. Super small and nobody to check you in or out. Nobody to ask for toilet paper or stuff needed in the room priced accordingly I guess
Verified review

8/10 Very good

Staffs contact was via email, always professional and and offering to help.
Verified review

6/10 Good

Good location but cleanliness was poor (hair on bed sheets and pillows). Bathroom vanity decaying and hair in sink.
Verified review

2/10 Poor

No storage. Small. Cramped. A window to nowhere. You can easily find better places to stay than this. Would not recommend
Verified review

2/10 Poor

I'll start by saying that you need to remove this option from your listing. At no point does it say that you don't have a reception area near the rooms. However, they do say: "Suites You Soho offers a warm welcome with express check-in." How dare you talk about a warm welcome when you can't even see them? To enter the building, you have to use an app to open two gates and then the room. The photos of the room look like they were designed with AI. It looks more like a motel room in the Old West. The only positive thing I can mention is that the bed isn't uncomfortable. Ultimately, the value for money is terrible. That's why I was annoyed that I made a reservation. An Arb would have been better.
Verified review

4/10 Fair

Poor service

Bad customer service at the phone. They don’t bother to answer the calls and the cleaning it was not that good, there was hair in the shower.
Verified review

2/10 Poor

Dirty bedding, dirty room. Refused to provide glasses. Refused to clean the room. Locked us out of our room twice in two days. The second time we were locked out the entire morning, until someone finally showed up for work at 11am. I get it you don’t want to see foreigners in your country, but this attitude and level of service is simply outrageous.
Verified review

2/10 Poor

Backed up drain/sewage water

When we first arrived and turned on the bathroom taps on the sink, the plumbing was so backed up that water started to flow out of the shower drain into the bathroom floor. Slime and other debris from previous guests washed back up and filled the shower floor and made the room smell disgusting. With staff on site, we could only communicate through Whatsapp and the response times were disappointing. Once I got ahold of them they informed me that they could/would not move us to another room and that they would send maintenance to look at the problem. They did not end up sending someone to fix the issue and we had to wait for cleaning staff to arrive the following afternoon (which wasted half of our travel day in Madrid). Cleaning staff were not even aware of the issue when they arrived and I had to get them to come and look in the room. If I had left without waiting they would have not entered the room to realize there was an issue. Unfortunately we were only in Madrid for 2 days and dealing with this issue ruined most of our time there. Would not recommend staying here.
Verified review

4/10 Fair

On arrival at the address, I was confused because there was no signage and where the map took me was the street behind and the building was derelict and fenced off. I phoned the customer help number and was answered by a woman who wasn't responding to any of my queries and proceeded to hang up the call. I tried phoning back but there was no response. I had to get my travel partner to phone the number and in which they immediately responded. I was appalled by the lack of communication and customer service skills provided. The lady made no attempt to guide me to the correct building, all she kept on repeating was follow the address. I was stood on the street for 30 minutes before I decided to walk around the block and start looking at individual front doors. It then became clear to me that my room was behind a gated entrance. This was already overwhelming as the instructions were not clear. I managed to make my way into the room and upon arrival I went for a shower and was struggling to figure out how the hot water worked as there was one particular way it had to be set. That night, when I went to sleep the bedsheets were flimsy as there were 3 layers of thin sheets that kept on moving around and made it uncomfortable whilst sleeping. I decided to remove the middle layer. The following day when I was folding the removed sheet, to my horror I found a dead bed bug. This terrified me and when I requested for the room to be cleaned, I was denied this request as I was only staying
Verified review

10/10 Exceptional

Muy limpia y acogedora estancia, y el personal muy atento en todo momento.
Verified review

8/10 Very good

A localização é excelente. O atendimento dos funcionários é bem satisfatório. O sistema de check-in é bem interessante. O quarto é muito bom, silencioso e sem odores. Mas tenha em mente desde o início da reserva que não há cozinha nem máquina de café. O banheiro é razoavelmente grande. A água é quente, mas muito fraca. O ar condicionado não era antigo, mas tinha um barulhinho recorrente que as vezes pode incomodar.
Verified review

6/10 Good

It is close to everything, very convenient ❤️
Verified review

10/10 Exceptional

Personal amable, instalaciones limpias y cómodas
Verified review

8/10 Very good

Confort chambre, situation dans la ville.
Verified review

8/10 Very good

Die Ausstattung könnte etwas besser sein. Ein kleiner Kühlschrank zum Beispiel wäre sehr hilfreich. Die Dusche war etwas mitgenommen die Tür ging nicht richtig zu und diese Schiebetür zum Bad war auch nicht so toll. Es fehlten Haken wo ma sein Handtuch einfach aufhängt Schade war auch dass man keinen Blick nach außen hatte. Sehr freundlicher Service wir wurden nach zwei Tagen gefragt ob wir eine Reinigung haben wollten und auch so waren sie immer sofort tätig wenn etwas war. Die Nähe zum Zentrum und zum Schloss ist super, man konnte fast alles fussläufig erreichen. Wir hatten schöne Tage
Verified review

10/10 Exceptional

Ótima localização, quarto bom , porém acho que deveria ter um frigobar para um melhor aproveitamento da estadia. Como não tem café, poderíamos comprar alguns petisco e bebidas para usufruir e sem a geladeira, não foi possível.
Verified review

8/10 Very good

A localização é o ponto forte. O apartamento é muito bem localizado, com mercado e cafés muito próximos. Vale muito a pena. Cama confortável. Banheiro amplo. Apartamento pequeno mas funcional.