Sheraton Suites Chicago Elk Grove

We only stayed 1 night, and the receptionist was fantastic! She informed us that there weren’t any shuttles running to the airport in the morning, which was disappointing, but she got right on the phone and called a taxi company to get us a $17 rate! Once we saw our room, we went back and asked for a different room because the tub was dripping, it had a funky feet smell and it sounded like the window was open. She promptly moved us right up to the top floor in a much better room! She was fantastic and our stay was wonderful! Had a great buffet breakfast that was included with the price of our room. All the staff were very courteous, friendly and helpful!

Hotel was very clean, service was great, pool is a bit small but overall great stay. Breakfast was good with buffet style, they make pancakes by order which the kids loved. About 40 minutes to downtown.

Good stay. Nice clean place.

I was at a dog event and had stayed here before without a pet fee. There is now a $50 pet fee so beware.

Big fan of two room suite hotels. Staff was attentive and courteous. Room was clean and had great Ammenties. Bed was comfy. Went to the Restaurant for dinner. Delicious food and fast, friendly service.