NH Madrid Balboa is a haven in the heart of the city, close to Paseo de la Castellana and WiZink Center. Enjoy lunch or dinner at Saona restaurant, grab a coffee at the café, explore books in the library or relax with car rentals on site and multilingual staff assistance.
Calle de Nunez de Balboa, 112, Madrid, Madrid, 28006
What's nearby
Golden Mile - 5 min walk - 0.4 km
Paseo de la Castellana - 6 min walk - 0.6 km
U.S. Embassy - 8 min walk - 0.7 km
ABC Serrano - 10 min walk - 0.8 km
El Corte Inglés - 15 min walk - 1.3 km
Getting around
Adolfo Suarez Madrid-Barajas Airport (MAD) - 13 min drive
Calanas Station - 5 min drive
Nuevos Ministerios Station - 23 min walk
Madrid Recoletos Station - 24 min walk
Nunez de Balboa Station - 6 min walk
Avenida de America Station - 8 min walk
Diego de Leon Station - 8 min walk
Restaurants
Castizo - 3 min walk
Surtopía - 1 min walk
La Escalera del 34 - 2 min walk
Tambo Coffee - 2 min walk
Rodilla - 2 min walk
About this property
NH Madrid Balboa
At NH Madrid Balboa, you'll be just a 5-minute drive from Bernabéu Stadium and Gran Via. Guests can visit the fitness center for a workout or grab a bite to eat at Saona, which serves lunch and dinner. Also, National Prado Museum and El Retiro Park are just a 5-minute drive away. Public transportation is just a short walk: Nunez de Balboa Station is 6 minutes and Avenida de America Station is 8 minutes.
At a glance
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Hotel size
122 rooms
Arranged over 6 floors
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Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Babysitting*
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Pets
Pets allowed (dogs and cats only, 2 total, up to 55 lbs per pet)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (EUR 25.30 per day)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
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Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Water dispenser
Traveling with children
Babysitting (surcharge)
What to do
Bicycle rentals nearby
Working away
Business center
Meeting rooms
Conference space (1335 square feet)
Services
24-hour front desk
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1988
Safe-deposit box at front desk
Library
Television in common areas
Fitness center
At least 80% of food locally-sourced
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Local culture & ecosystem education
100% renewable energy
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Reusable tableware only
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible parking
Room amenities
Be entertained
19-inch LCD TV
Premium satellite channels
Home comfort
Heating
Minibar
Electric kettle
Iron/ironing board (on request)
Sleep well
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Bathtub or shower
Bidet
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
Reusable coffee/tea filters
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Saona - This restaurant serves lunch and dinner.
Awards and affiliations
Eco-Certified Property
This property participates in Bioscore Sustainability, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 17 to 28 per person
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for EUR 29.96 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 25 per pet, per night
Parking
Self parking costs EUR 25.30 per day
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Union Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
NH Balboa
NH Madrid Balboa Hotel
NH Madrid Balboa
Nh Balboa Hotel Madrid
Nh Balboa Madrid
NH Madrid Balboa Hotel
NH Madrid Balboa Madrid
NH Madrid Balboa Hotel Madrid
Frequently asked questions
Does NH Madrid Balboa offer free cancellation for a full refund?
Yes, NH Madrid Balboa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at NH Madrid Balboa?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 55 lbs per pet. There's a charge of EUR 25 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at NH Madrid Balboa?
Yes. Self parking costs EUR 25.30 per day. Electric vehicle charging is available.
What are the check-in and check-out times at NH Madrid Balboa?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at NH Madrid Balboa?
No, this hotel doesn't have a casino, but Casino Gran Via (5-min drive) is nearby.
What is there to do at NH Madrid Balboa and nearby?
Have fun during the warmer months with activities nearby such as cycling. NH Madrid Balboa also has a fitness center.
Are there restaurants at or near NH Madrid Balboa?
Yes, there's an onsite restaurant, Saona.
What's the area around NH Madrid Balboa like?
NH Madrid Balboa is a short 6-minute walk from Nunez de Balboa Station and 4 minutes' walk from Paseo de la Castellana.
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Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
9.0
Location
9.0
Staff & service
9.0
Property conditions & facilities
Popular mentions
Room
Service staff
Location
Lobby
Air conditioning
Restaurant
Shower
Reviews
Verified
10/10 Exceptional
Jan 31, 2026
Excellent location and room
Maria
Maria, 3-night trip
Verified
10/10 Exceptional
May 18, 2025
Beautiful hotel, beautiful room, great staffing
Maria
Maria, 5-night trip
Verified
8/10 Very good
Nov 11, 2023
Great location and an amazing hotel for stay in Madrid
Amit
Amit, 2-night trip
Verified
8/10 Very good
Aug 4, 2024
Great place, clean and comfortable
Martha
Martha, 1-night trip
Verified
10/10 Exceptional
Aug 20, 2023
Great locativos and great staff
Marcello
Marcello, 2-night trip
Verified
10/10 Exceptional
Feb 23, 2025
Good hotel in a good neighborhood near good restaurants and walking distance for shopping.
Room was big and comfortable, great staff, definitely I would come back.
Juan
Juan, 1-night trip
Verified
10/10 Exceptional
Sep 29, 2025
Quite and clean
Anabella
Anabella, 2-night trip
Verified
10/10 Exceptional
Sep 10, 2025
Excellent location near city center but without the noise and crowds. Metro station is a 3 block walk.
William
William, 2-night trip
Verified
10/10 Exceptional
Apr 7, 2024
The room was very comfortable and the staff were delightful in all aspects.
Don
Don, 2-night trip
Verified
10/10 Exceptional
Jun 11, 2025
Comfortable, clean, quiet. In a good location
Joan
Joan, 4-night trip
Verified
10/10 Exceptional
Sep 11, 2023
Well located, great service and the property is in neat conditions.
GERMAN
GERMAN, 5-night trip
Verified
10/10 Exceptional
Apr 29, 2024
Great location which is conveniently located between two main metro stations. Great dining options and the morning breakfast was exceptional. Extremely friendly staff. Would definitely recommend staying at this location.
Anthony
Anthony, 4-night trip
Verified
10/10 Exceptional
Sep 10, 2025
Good service nice ropm
Fabiola
Fabiola, 1-night trip
Verified
10/10 Exceptional
Feb 13, 2025
Very quiet , great location
Really enjoyable stay! Lovely hotel and very well located. Very quiet (apart from occasionally hearing pipework but it didn’t disturb sleep at all… and this is coming from a very sensitive sleeper!). Rooms were immaculate and staff couldn’t have been more helpful. We had a coffee maker in the room which was lovely. Would definitely stay here again.
Heather
Heather, 4-night trip
Verified
8/10 Very good
Nov 7, 2024
The staff was really friendly, I needed a doctor and they provided with no additional cost.
Schellyna
Schellyna, 4-night trip
Verified
10/10 Exceptional
Apr 21, 2025
Staff was nice. Everything was clean, modern. Bed was comfortable,Food was good for breakfast. The only issue is that the thermostat did not go below 72°F – which made it very stuffy in the room each night we were able to crack the window, but it was not enough.
Pamela
Pamela, 3-night trip
Verified
4/10 Fair
Apr 6, 2025
There were a few stains on the bedsheets and only 1 water bottle was provided on the first night for two guests. Most hotels refill the water each day. The check in time was 3pm and too busy for anything earlier which was quite exhausting. Again, most hotels I’ve stayed at are flexible in this regard.
When checking in, the staff did not explain what facilities were available in the hotel e.g. a gym etc. I booked specifically as there was a Terrace but never got to visit as the staff did not mention upon arrival and I forgot about it. The breakfast was nice, quite standard. The bed was comfortable and close to the Metro station.
Neetu
Neetu, 3-night trip
Verified
6/10 Good
Oct 9, 2023
Hotel itself was nice and clean. I had a negative experience when it came to breakfast. I was mislead to believe that breakfast was included, as the room card I was given stated that it was included. On the first morning, I specifically asked if breakfast was included, and there no issues. On the second day, when I went to go get breakfast the person and front desk said it was not and that they made a mistake the day before, but still charged me for it. I would have rather they be honest than being sneaky and misleading.
Emad
Emad, 2-night trip
Verified
10/10 Exceptional
May 15, 2026
Wonderful hotel, great location, large and clean rooms, very polite staff and excellent restaurant. Only missed a lobby bar. Highly recommended
Vladimir
Vladimir, 6-night trip
Verified
10/10 Exceptional
Apr 25, 2026
Todo excelente
Angela
Angela, 3-night trip
Verified
10/10 Exceptional
Apr 12, 2026
alles was
Martinus
Martinus, 1-night trip
Verified
10/10 Exceptional
Jan 7, 2025
always pleasant stay
Jae Won
Jae Won, 2-night trip
Verified
10/10 Exceptional
Jun 27, 2025
I have a blast at this hotel
Amalia
Amalia, 6-night trip
Verified
10/10 Exceptional
Aug 21, 2025
Highly recommended it. Great location, quiet and very friendly staff