Occidental Bilbao

Property class: 4
Hotel with spa, near Guggenheim Museum Bilbao

Choose dates to view prices

Occidental Bilbao puts you within a 10-minute drive of Guggenheim Museum Bilbao. You can visit the spa to indulge in massages, facials, or aromatherapy, and The Kitchen serves Mediterranean cuisine. Other features include a bar/lounge, a fitness center, and a seasonal outdoor pool. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: Santutxu Station is 6 minutes and Basarrate Station is 12 minutes.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking available
  • Free WiFi
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Fitness center
  • Self parking
  • Seasonal outdoor pool
  • Room service
  • Coffee shop/cafe
  • Business center
  • Meeting rooms
  • Terrace

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is $96
$106 total
includes taxes & fees
Nov 2 - Nov 3

Why we love this property

Work and play paradise
Business meets pleasure here. A conference space fuels productivity, while the spa, sauna, and bar lounge revitalize the senses.
Food for every appetite
The Mediterranean restaurant, cafe, and bar cater to diverse palates. Buffet breakfast and vegan and vegetarian options add to dining flexibility.
Pool bliss
This hotel features a seasonal outdoor pool where visitors can cool off and soak up the sun during warmer months.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Room With Extra Bed

A modern hotel room with a large bed, a desk, and a chair.

Superior Room With Extra Bed

  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room

A modern hotel room with a large bed, a desk, a chair, and a TV mounted on the wall.

Family Room

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room (2x2 Family Plan)

A hotel room with two beds, a desk, and a chair.

Family Room (2x2 Family Plan)

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room (with extra bed)

A modern hotel room with a large bed, a desk with a chair, and a view of the outdoors.

Superior Room (with extra bed)

7.6 out of 10
Good
(7 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, and a view of the city through the window.

Superior Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

A modern hotel room with a large bed, a desk with a laptop, a chair, and a TV mounted on the wall.

Superior Room

9.2 out of 10
Wonderful
(47 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior King Room

A modern hotel room with a large bed, a desk with a chair, and a view of the outdoors.

Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

A modern hotel room with a large bed, a desk, a chair, and a TV.

Family Room

  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About the neighborhood

Map
Av Zumalacarregui, 40, Bilbao, Vizcaya, 48006

What's nearby

  • Plaza Miguel de Unamuno - 9 min walk - 0.8 km
  • Museum of Archaeology Bizkaya - 9 min walk - 0.8 km
  • Plaza Nueva - 12 min walk - 1.0 km
  • Ribera Market - 12 min walk - 1.1 km
  • Santiago Cathedral - 14 min walk - 1.2 km

Getting around

  • Bilbao Airport (BIO) - 15 min drive
  • Vitoria (VIT) - 47 min drive
  • Bilbao (YJI-Bilbao-Abando Train Station) - 21 min walk
  • Bilbao-Abando Station - 21 min walk
  • Bilbao Zabalburu Station - 26 min walk
  • Santutxu Station - 6 min walk
  • Basarrate Station - 12 min walk
  • Casco Viejo Station - 14 min walk

Restaurants

  • ‪Las Ruedas - ‬10 min walk
  • ‪Asador Gozo Gozo - ‬7 min walk
  • ‪Bar Zabalbide - ‬4 min walk
  • ‪Panadería Cafetería Bertiz - ‬5 min walk
  • ‪La Jarrita Helá - ‬9 min walk

About this property

Occidental Bilbao

  • Occidental Bilbao puts you within a 10-minute drive of Guggenheim Museum Bilbao. You can visit the spa to indulge in massages, facials, or aromatherapy, and The Kitchen serves Mediterranean cuisine. Other features include a bar/lounge, a fitness center, and a seasonal outdoor pool. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: Santutxu Station is 6 minutes and Basarrate Station is 12 minutes.

At a glance

Hotel size

    • 200 rooms
    • Arranged over 8 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite self parking (EUR 22 per day)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Pool table
  • Access to nearby indoor pool

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space (11119 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1967
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Fitness center
  • Seasonal outdoor pool
  • Full-service spa
  • Vegan dining options
  • Vegetarian dining options
  • Local culture & ecosystem education
  • Comprehensive food waste policy
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Minibar
  • Coffee/tea maker
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Bulk dispenser for toiletries

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

The Kitchen - This restaurant specializes in Mediterranean cuisine. Open daily.

Awards and affiliations

Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: GSTC. For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 20 per person
  • Spa access is available for an extra charge of EUR 20 per day

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 15 to August 22:
  • Spa

Pets

  • Service animals exempt from fees

Parking

  • Self parking costs EUR 22 per day

Pool, spa, & gym (if applicable)

  • The fitness facility is accessible for EUR 20 per person, per day
  • Pool access available from 10:00 AM to 8:00 PM
  • The seasonal pool is open from June to September
  • Guests under 18 years old are not allowed in the fitness facility
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Please note: Access to the spa and gym facilities is limited to once per day per person.
Property Registration Number B07548696

Also known as

Bilbao Holiday Inn
Occidental Bilbao Hotel
Holiday Inn Hotel Bilbao
Holiday Inn Bilbao Hotel
Occidental Bilbao Hotel
Occidental Bilbao Bilbao
Occidental Bilbao Hotel Bilbao

Frequently asked questions

Does Occidental Bilbao offer free cancellation for a full refund?

Yes, Occidental Bilbao does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Occidental Bilbao?

Yes, there's a seasonal outdoor pool. Guests have pool access from 10:00 AM to 8:00 PM.

Are pets allowed at Occidental Bilbao?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Occidental Bilbao?

Yes. Self parking costs EUR 22 per day. Electric vehicle charging is available.

What are the check-in and check-out times at Occidental Bilbao?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at Occidental Bilbao?

No, this hotel doesn't have a casino, but Gran Casino Bilbao (5-min drive) is nearby.

What is there to do at Occidental Bilbao and nearby?

Occidental Bilbao has a spa, a seasonal outdoor pool, and a fitness center, as well as a garden and access to a nearby indoor pool.

Are there restaurants at or near Occidental Bilbao?

Yes, The Kitchen offers Mediterranean cuisine.

What's the area around Occidental Bilbao like?

Occidental Bilbao is a short 6-minute walk from Santutxu Station and 15 minutes' walk from Plaza Nueva.

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Reviews

Occidental Bilbao Reviews

8.6

Excellent

9.2

Cleanliness

7.6

Location

8.8

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was plentiful, fresh, and offered a wide choice of items, with many guests praising its quality and variety. (37 reviews)
  • The restaurant served delicious and extensive breakfast options with excellent service. (17 reviews)
  • The pool was clean, beautiful, and a great bonus for guests, with many enjoying it daily. (22 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Location
Room
Gyms (public)
Old town
Spa
Cities
Outdoor pools
Subway
Pool

Reviews

Verified review

10/10 Exceptional

Clean room, very friendly staff
Verified review

8/10 Very good

Nice hotel. Good facilities in a great city
Verified review

10/10 Exceptional

Nice simple hotel with comfy beds. Very easy to get to from the airport and a nice walk into the old town. Pool table to play on in the lobby, and a decent breakfast selection. Would recommend for an affordable city break.
Verified review

10/10 Exceptional

From the moment we stood at the reception desk, the staff were so welcoming, helpful, friendly and with a sense of humour. Room was comfortable and clean and buffet breakfast was excellent. Secure, underground car park was excellent too. All round, a great stay.
Verified review

10/10 Exceptional

Quite a wide choice on breakfast items Staff were friendly and helpful
Verified review

10/10 Exceptional

Very nice hotel. Extremely spacious room and comfortable bed. Would stay again.
Verified review

10/10 Exceptional

Amazing all round thanks great time bed comfy
Verified review

10/10 Exceptional

The hotel was everything me and my daughter needed for a three night stay in Bilbao. The staff were helpful and friendly.
Verified review

10/10 Exceptional

Great staff, great location. Excellent breakfast and the bar is very good and good value
Verified review

10/10 Exceptional

Wonderful hotel, staff, parking, pool. Air conditioning refreshing, lively bathroom. Good size family room. Good size clean pool with towels and a lifeguard. Nice welcome gift. Wonderful comfortable relaxing stay.
Verified review

6/10 Good

This hotel is nice and clean. The pool area was good even though there were not enough sunbeds. It’s fairly close to underground and buses which makes getting around easy. However - it is extremely noisy between rooms, from the outside and the corridor so you basically can’t sleep. This really lowers the rating.
Verified review

10/10 Exceptional

Very nice hotel with very friendly staff and great restaurant!
Verified review

10/10 Exceptional

Nice rooms. Nice staff.
Verified review

10/10 Exceptional

Great location within 15 min walking distance to old town to enjoy pintxos and bars. Helpful staff. Great breakfast buffet from classic eggs and bacon to local Jamon and pastries. Good access to the airport and local highways.
Verified review

10/10 Exceptional

The staff were very friendly and helpful arranging taxis and suggestions for the trip to Bilbao. Breakfast was plentiful and fresh We enjoyed swimming in the clean pool with a lifeguard and outside showers and toilets available.Room was clean and serviced daily
Verified review

10/10 Exceptional

Great breakfast, comfortable beds, clean rooms.
Verified review

10/10 Exceptional

Staff were very friendly and helpful. The hotel was clean, very comfortable and plenty of space to relax. The location is about a 15 minute walk to the old town centre. An uphill trek back but if you are not fully abled , a taxi is only 5 or 6 Euros.
Verified review

10/10 Exceptional

Reception staff really helpful for everything. Very nice hotel with good spacious rooms. Location is good, especially for an easy airport transfer, however for tourist things given the up / down of Bilbao levels, its very hilly, its best to use the metro, which is 2 min walk from the hotel. Lovely city, very friendly and has easy access to beaches via metro line. Recommend Sopela beach for Atlantic.
Verified review

10/10 Exceptional

Excellent reception and lounge area . Lovely pool and solarium area. Close to Metro to downtown . Good breakfast. Rooms had great modern bathrooms but were a little bijou for two adults and one child . Lack of storage space was an issue too .
Verified review

10/10 Exceptional

Excellent hotel with great proximity to the city centre
Verified review

8/10 Very good

Great breakfast. Location is not great androoms on lowe floors are a little depressing.
Verified review

10/10 Exceptional

Stay in Bilbao

A lovely hotel and well located for the city. A very comfortable bed and an amazing breakfast.
Verified review

8/10 Very good

First and foremost the staff are this hotels best asset. Arriving after a very early flight we did not expect to be allocated a room especially with our experience’s at home in the U.K. However, much to our surprise , we were found a room and checked in. The reception staff were very friendly and helpful. Bar and restaurant staff were excellent. My only criticism would be that on occasions the room had still not been cleaned late in the afternoon.
Verified review

8/10 Very good

Check in was easy & very friendly staff, Bar staff we very friendly, rooms were clean but a little small & not enough hangers & no cupboard / draw space. Reception lounge area was fabulous & great 2 sit & relax & have a drink. Bit out of it but Metro just around the corner & only 1 stop to old town, get a metro card as it is so cheap & easy to use.
Verified review

10/10 Exceptional

Really enjoyed our stay. Staff was very kind, and the restaurant had some really good food. Definitely recommended