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Occidental Bilbao

4.0 star property
Hotel with spa, near Guggenheim Museum Bilbao

Choose dates to view prices

In the heart of Bilbao, Occidental Bilbao offers an upscale retreat with a Mediterranean twist. Enjoy delicious meals at The Kitchen, relax on the terrace or in the garden, and rejuvenate with a body treatment at the spa. With free in-room WiFi and helpful staff always ready to assist you.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Fitness center
  • Self parking
  • Seasonal outdoor pool
  • Room service
  • Coffee shop/cafe
  • Business center
  • Meeting rooms
  • Terrace

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is $147
$162 total
includes taxes & fees
Jun 21 - Jun 22

Why we love this property

Work and play paradise
Business meets pleasure here. A conference space fuels productivity, while the spa, sauna, and bar lounge revitalize the senses.
Food for every appetite
The Mediterranean restaurant, cafe, and bar cater to diverse palates. Buffet breakfast and vegan and vegetarian options add to dining flexibility.
Pool bliss
This hotel features a seasonal outdoor pool where visitors can cool off and soak up the sun during warmer months.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Room With Extra Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room With Extra Bed

  • Sleeps 3
  • Free WiFi

View all photos for Family Room

Minibar, in-room safe, desk, laptop workspace

Family Room

  • 24 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Family Room (2x2 Family Plan)

Family Room (2x2 Family Plan) | Minibar, in-room safe, desk, laptop workspace

Family Room (2x2 Family Plan)

  • 48 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room (with extra bed)

Superior Room (with extra bed) | Minibar, in-room safe, desk, laptop workspace

Superior Room (with extra bed)

7.4 out of 10
Good
(6 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, laptop workspace

Superior Room

9.2 out of 10
Wonderful
(39 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior King Room

Minibar, in-room safe, desk, laptop workspace

Superior King Room

  • Sleeps 2
  • Free WiFi

View all photos for Family Room

Minibar, in-room safe, desk, laptop workspace

Family Room

  • Sleeps 2
  • Free WiFi

View all photos for Family Room (2x2 Family Plan)

Minibar, in-room safe, desk, laptop workspace

Family Room (2x2 Family Plan)

  • Sleeps 4
  • Free WiFi

View all photos for Superior Room

Minibar, in-room safe, desk, laptop workspace

Superior Room

  • Sleeps 2
  • Free WiFi

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9.0 out of 10, Wonderful, 1,002 reviews
The price is $91
$100 total
includes taxes & fees
May 31 - Jun 1
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About the neighborhood

Map
Av Zumalacarregui, 40, Bilbao, Vizcaya, 48006

What's nearby

  • Plaza Miguel de Unamuno - 9 min walk - 0.8 km
  • Museum of Archaeology Bizkaya - 9 min walk - 0.8 km
  • Ribera Market - 12 min walk - 1.1 km
  • Plaza Nueva - 13 min walk - 1.1 km
  • Guggenheim Museum Bilbao - 4 min drive - 3.2 km

Getting around

  • Bilbao Airport (BIO) - 15 min drive
  • Vitoria (VIT) - 47 min drive
  • Bilbao (YJI-Bilbao-Abando Train Station) - 21 min walk
  • Bilbao-Abando Station - 21 min walk
  • Bilbao Zabalburu Station - 26 min walk
  • Santutxu Station - 6 min walk
  • Basarrate Station - 12 min walk
  • Casco Viejo Station - 14 min walk

Restaurants

  • ‪Restaurante Karlos - ‬9 min walk
  • ‪Asador Gozo Gozo - ‬7 min walk
  • ‪Sarima - ‬3 min walk
  • ‪New Hamilton - ‬8 min walk
  • ‪Urban - ‬4 min walk

About this property

Occidental Bilbao

Occidental Bilbao puts you within a 10-minute drive of Guggenheim Museum Bilbao and San Mames Stadium. You can visit the spa to indulge in massages, facials, or aromatherapy, and The Kitchen serves Mediterranean cuisine. Other features include a bar/lounge, a fitness center, and a seasonal outdoor pool. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: Santutxu Station is 6 minutes and Basarrate Station is 12 minutes.

At a glance

DONE

Hotel size

    • 200 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 22 per day)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Pool table

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space (11119 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1967
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Fitness center
  • Seasonal outdoor pool
  • Full-service spa
  • Vegan dining options
  • Vegetarian dining options
  • Local culture & ecosystem education
  • Comprehensive food waste policy
  • Waste recycling policy
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Minibar
  • Coffee/tea maker
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

The Kitchen - This restaurant specializes in Mediterranean cuisine.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 20 per person
  • Spa access is available for an extra charge of EUR 20 per day

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 15 to August 22:
  • Spa

Parking

  • Self parking costs EUR 22 per day

Pool, spa, & gym (if applicable)

  • The fitness facility is accessible for EUR 20 per person, per day
  • Pool access available from 9:00 AM to 8:00 PM
  • The seasonal pool is open from June to September
  • Guests under 18 years old are not allowed in the fitness facility
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Please note: Access to the spa and gym facilities is limited to once per day per person.

Property Registration Number B07548696

Also known as

Bilbao Holiday Inn

Occidental Bilbao Hotel

Holiday Inn Hotel Bilbao

Holiday Inn Bilbao Hotel

Occidental Bilbao Hotel

Occidental Bilbao Bilbao

Occidental Bilbao Hotel Bilbao

Frequently asked questions

Does Occidental Bilbao offer free cancellation for a full refund?

Yes, Occidental Bilbao does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Occidental Bilbao?

Yes, there's a seasonal outdoor pool. Guests have pool access from 9:00 AM to 8:00 PM.

Are pets allowed at Occidental Bilbao?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Occidental Bilbao?

Yes. Self parking costs EUR 22 per day. Electric vehicle charging is available.

What are the check-in and check-out times at Occidental Bilbao?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at Occidental Bilbao?

No, this hotel doesn't have a casino, but Gran Casino Bilbao (5-min drive) is nearby.

What is there to do at Occidental Bilbao and nearby?

Occidental Bilbao has a spa and a seasonal outdoor pool, as well as a fitness center and a garden.

Are there restaurants at or near Occidental Bilbao?

Yes, The Kitchen offers Mediterranean cuisine.

What's the area around Occidental Bilbao like?

Occidental Bilbao is a short 6-minute walk from Santutxu Station and 14 minutes' walk from Plaza Miguel de Unamuno.

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Reviews

Reviews

8.6

Excellent

9.2

Cleanliness

7.6

Location

8.8

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was great quality and excellent value for money. (10 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Location
Room
Gyms (public)
Old town
Spa
Outdoor pools
Cities
Food
Pool

Reviews

Verified

10/10 Exceptional

Very nice hotel with very friendly staff and great restaurant!
Patrick, 1-night trip
Verified

10/10 Exceptional

Great breakfast, comfortable beds, clean rooms.
Nick, 1-night trip
Verified

8/10 Very good

Check in was easy & very friendly staff, Bar staff we very friendly, rooms were clean but a little small & not enough hangers & no cupboard / draw space. Reception lounge area was fabulous & great 2 sit & relax & have a drink. Bit out of it but Metro just around the corner & only 1 stop to old town, get a metro card as it is so cheap & easy to use.
Dennis, 3-night trip
Verified

10/10 Exceptional

Excellent hotel close to metro (3 minutes walk) located in city center. Supermarkets just around the corner. 20 minutes walk to old town. Clean and spacious room, comfy bed. Nice friendly staff (housekeep, front desk and bar). Very helpful receptionists. Especially Arrate, try hard to help us to find a way to Santander. Two thumbs up!
Pui Kwan, 4-night trip
Verified

10/10 Exceptional

Excellent hotel with great proximity to the city centre
Rukhsar, 4-night trip
Verified

10/10 Exceptional

Stay in Bilbao

A lovely hotel and well located for the city. A very comfortable bed and an amazing breakfast.
Jonathan, 2-night trip
Verified

10/10 Exceptional

Really enjoyed our stay. Staff was very kind, and the restaurant had some really good food. Definitely recommended
William, 3-night trip
Verified

8/10 Very good

Nice hotel

Only stayed one night but it looked like a nice hotel to stay for several days. Only slight drawback was the location which is a bit of a walk out of town up a steep hill. Room was clean and comfortable, nice shower. Breakfast excellent and reception staff very friendly and helpful.
1-night trip
Verified

10/10 Exceptional

Underground car park. We stayed while passing through on motorbikes. Hotel is a nice distance from city centre and is definitely motorbike friendly. But i recomend you enter the carpark from the rear entrance if on 2 wheels, the ramp on front of the hotel is very slippy when wet!
Martin, 1-night trip
Verified

10/10 Exceptional

We stayed at the Occidental earlier as well and really liked the service and room. Would definitely stay there again.
Robert, 1-night trip
Verified

10/10 Exceptional

Short break

Good location, nice hotel
Martin, 2-night trip
Verified

8/10 Very good

Plenty of setvices offered by the hotel, supportive staff, well linked with the city center
Enza, 3-night trip
Verified

10/10 Exceptional

4 Night Stay

Excellent hotel, with very friendly staff - especially the lady who served me dinner my first night. I forget her name. The hotel was a bit hard to find at first, but once I got there I realised there's a metro stop just a 2 min walk away. It's only one stop from the old town then. Highly recommend this place.
Alan, 4-night trip
Verified

10/10 Exceptional

Good option in Bilbao

Nice hotel in Bilbao , not too far from city sightseeing and close to the airport
Martin, 1-night trip
Verified

8/10 Very good

I liked the location of the property it was in a nice area and close to public transportation. It was clean and the staff was amazing. My only complaint is that the doors to the rooms are heavy and impossible to close quietly.So every time someone enters or exits their room it is loud . The breakfast buffet was really good too.I would definitely stay there again even with the loud doors.
Jason, 9-night trip
Verified

10/10 Exceptional

It was a very comfortable hotel. We.will be staying there again after we visit other stops in Spain, before we fly home from the airport in Bilbao.
Robert, 2-night trip
Verified

8/10 Very good

Nice Hotel

Good hotel, good location, nice views of city. Unfortunately we chose to stay here because it had a pool but it was closed for our entire stay.
Robert, 4-night trip
Verified

10/10 Exceptional

This was my 4 th stay at this hotel. It is convenient and easily located. Parking is good and the metro is nearby. The staff are terrific and helpful. The lobby area and restaurant are very modern and nice looking. I highly recommend it.
Randall, 2-night trip
Verified

8/10 Very good

We had a good time and a good diner our last evening. Breakfast excellent. Rooms proper.
Caroline, 4-night trip
Verified

8/10 Very good

Convenient place to stay near the old town and metro. Quiet rooms with good curtains. Free coffee and tea in romm with fridge. Helpful and friendly personnel
jason, 1-night trip
Verified

8/10 Very good

Would recommend

Great stay, staff very friendly, room a decent size and good location. Use of the gym and pool is an extra charge which I hadn’t realised when booking
Adam, 1-night trip
Verified

8/10 Very good

Good location in Bilbao. Super friendly and service oriented staff. Wonderful breakfast buffet. Really a shame that the outdoor pool was closed even though heavily advertised with on booking and hotel site, in a week when day time temp was 30 deg C. Car park is expensive at € 20 / night.
Paul, 7-night trip
Verified

6/10 Good

Business Trip

Hotel was good, clean, nice bar and restaurant, the only down side to the hotel was very poor Wifi connection, this kept tripping out which was very annoying
Graham, 2-night trip
Verified

10/10 Exceptional

Really enjoyed our stay. Very clean and modern everywhere in the hotel and rooms. Breakfast was great quality and value for money. Staff extremely friendly. Location is a little further out of the old town that we would have liked but there is a metro station very near and the walk is only 30 mins. To use the spa is extra, but all the info was very clear when we booked. I would recommend and stay again.
Philip, 4-night trip
Verified

8/10 Very good

We came saturday instead of wednesday. Check-inn went fast, frontdesk employee was very kind and helped with getting a taxi.
Marian, 7-night trip