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Hotel El Paso

2.5 star property
City-center hotel within easy reach of Sunland Park Mall

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Photo gallery for Hotel El Paso

Exterior
Exterior
Pillowtop beds, desk, iron/ironing board, free WiFi
Property amenity
Coffee service
Located close to Sunland Park Mall, Quality Suites University offers a convenient and welcoming atmosphere. Start your day with a breakfast buffet, stay connected with in-room WiFi, and unwind by the fireplace in the lobby. With dry cleaning services, RV/bus/truck parking, coffee/tea in the lobby and an elevator at your disposal.

Reviews

6.0 out of 10
Good

Popular amenities

  • Connecting rooms available
  • Non-smoking
  • Laundry facilities
  • Pet friendly
  • Free WiFi
  • Air conditioning

Main amenities (11)

  • Daily housekeeping
  • 24-hour business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Lobby fireplace
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Newspapers in lobby (surcharge)

Feel at home (6)

  • Children stay free
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
The current price is $51
$60 total
includes taxes & fees
Jul 30 - Jul 31

Room options

Available filters for rooms
Showing 10 of 10 rooms

Standard Room

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Pillowtop beds, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

Premium Room

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 2 Queen Beds

Pillowtop beds, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Roll-In Shower)

Pillowtop beds, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Pillowtop beds, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Futon

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible (Communications, Accessible Tub)

Pillowtop beds, desk, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Mobility Accessible (Communications, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

Suite, Multiple Beds, Mobility Accessible (Communications, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Futon

Similar properties

Studio, 2 Queen Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Extended Stay America Suites El Paso West

  • Free breakfast
  • Pet friendly
  • Free parking
  • Free WiFi
7.6 out of 10, Good, 951 reviews
The price is $54
$63 total
includes taxes & fees
Jul 21 - Jul 22
Extended Stay America Suites El Paso West
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About the neighborhood

Map
949 Sunland Park Dr, El Paso, TX, 79922

What's nearby

  • Sunland Park Mall - 7 min walk - 0.6 km
  • Sunland Park Racetrack and Casino - 3 min drive - 3.1 km
  • Western Playland Amusement Park - 4 min drive - 3.5 km
  • Sun Bowl Stadium - 6 min drive - 8.0 km
  • University of Texas at El Paso - 6 min drive - 7.2 km

Getting around

  • El Paso International Airport (ELP) - 23 min drive
  • Ciudad Juarez Intl. Airport (CJS) - 58 min drive
  • El Paso Union Depot - 13 min drive

Restaurants

  • ‪Sunland Park Racetrack & Casino - ‬3 min drive
  • ‪Whataburger - ‬2 min drive
  • ‪Corner Bakery Cafe - ‬19 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪The Greenery - ‬15 min walk

About this property

Hotel El Paso

When you stay at Hotel El Paso, you'll be within a 10-minute drive of Sunland Park Mall and Sun Bowl Stadium. Freebies like WiFi and self parking are added perks, and guests looking to stay active can check out the nearby hiking/biking trails. Also, this hotel is within a short drive of Paso del Norte International Bridge.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 61 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 4 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 25 lbs per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Coffee/tea in a common area

What to do

  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Shopping mall on site

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path to elevator

Room amenities

Be entertained

  • Television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillowtop mattress
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe (surcharge)
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Safes in guestrooms can be used for USD 2.00 per day

Renovations and closures

The property will be renovating from January 30 2025 to October 31 2025 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per pet, per stay

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Also known as

Comfort Suites University El Paso
Comfort Suites University Hotel El Paso
Hotel El Paso Hotel
Hotel El Paso El Paso
Quality Suites University
Hotel El Paso Hotel El Paso

Frequently asked questions

Does Hotel El Paso offer free cancellation for a full refund?

Yes, Hotel El Paso does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel El Paso?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 25 lbs per pet. There's a charge of USD 50 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Hotel El Paso?

Yes, there's free self parking. RV/bus/truck parking is available.

What are the check-in and check-out times at Hotel El Paso?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

Is there an onsite casino at Hotel El Paso?

No, this hotel doesn't have a casino, but Sunland Park Racetrack and Casino (3-min drive) is nearby.

What is there to do at Hotel El Paso and nearby?

Have fun with nearby activities such as hiking and practice your swing at the nearby golf course.

What's the area around Hotel El Paso like?

Hotel El Paso is in the heart of El Paso, a short 14-minute walk from Sunland Park Mall and 6 minutes' walk from Bob-O's Family Fun Center.

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Hotel El Paso Reviews

Reviews

6.0

Good

6.0/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Popular mentions

Room
Elevator
Breakfast
Service staff
Bed
Bathroom
Shower
Vat
Weather
Children

Reviews

10/10 Exceptional

👍
Lorenza, 1-night trip

10/10 Exceptional

Enjoyed our stay
mona, 1-night trip

4/10 Fair

Pool was closed with no open date scheduled, did not have continental breakfast as advertised, mold on the ceiling in bathroom, hair dryer had been taken off wall some time ago and after requesting another and told it was coming one never arrived during our 5 night stay.
Vicky A, 5-night trip

10/10 Exceptional

Nice for the money just needs updating

Very good better than I thought it would be the only issue we had is the bathtub was in horrible condition and the place needed cleaning especially on the floors but it was a very comfortable stay and we will say again
Linda, 1-night trip

2/10 Poor

You get what you pay for

This place needs total renovation the floors are dirty the keys don't work properly to open the doors the beds were dirty the place need vacuuming the pool was closed totally needs remodeling I know they're going to remodel but you get what you pay for
Linda, 1-night trip

10/10 Exceptional

Very good
Rafael, 1-night trip

6/10 Good

Have been in this place few times since it was comfort inn or suites ? Place it’s getting older
Jose, 2-night trip

10/10 Exceptional

Nice and warm place, maintenance needed, but it´s a good option . I loved that my window was near the 1-10, but it was really quiet.
juan carlos, 2-night trip

6/10 Good

There was a little problem with the restroom other than that was really good
Israel, 1-night trip

10/10 Exceptional

The staff was courteous and were a great help whenever I needed it. And there was a fantastic breakfast selection on offer
Darien, 1-night trip

6/10 Good

X
Leonardo, 2-night trip

10/10 Exceptional

Good
Tanya, 1-night trip

10/10 Exceptional

Touring band on our way to Albuquerque the room fit all six of us comfortably and was quite and accommodating for all of us to get a good nights sleep
Echo, 1-night trip

2/10 Poor

Horrible hotel

Checked in first room was a mess no cover on the beds a coffee table was on the bed and also chairs were in the bed and the sofa was a mess. They gave us a second room and the beds were broken and a the shower was broken and the room stinks my family left and went to another hotel
Robert, 1-night trip

4/10 Fair

Hair everywhere in the bathroom
nordine, 1-night trip

4/10 Fair

Dirty bath and bed
Jaime, 2-night trip

10/10 Exceptional

Nice
SANJUANA, 2-night trip

2/10 Poor

Dirty room. Staff never bothered to clean the room. Hotel os in poor condition.
Thomas, 2-night trip

2/10 Poor

Last time I book this hotel

Was promised that the pool was open all weekend and was told at check in it was still open. Come to find out when we went to use it it was closed indefinitely. Requested for our room to be clean/service and came back to being still dirty when we were told that it would be cleaned. One of the receptionist was rude and unprofessional towards our family.
Jose, 1-night trip

4/10 Fair

Old, unkept, dirty rooms. Poorly kept.
Thomas, 3-night trip

2/10 Poor

I checked into the property with my debit card that only had 95 dollars on it. The manager told me there was a 100 deposit. Which I wasn’t aware of I already paid for the booking but he wouldn’t let me stay. He was very rude. Please. Give me a comp for this trip
Robert, 1-night trip

8/10 Very good

Hotel was OK, clean, the rooms are spacious, comfortable and quiet (even though the location is right next to the freeway); however, the bathroom felt dated, in need of renovation. And since the hotel does not have room service, I did not feel it necessary to leave a mandatory deposit of USD $50 per night.
Jose, 1-night trip

2/10 Poor

This stay was awful. No rooms were ready upon arrival, there was construction at 8am all weekend, fire alarms going off at 500am non-stop until checkout.
Gabryelle, 2-night trip

8/10 Very good

Bed was comfortable. Place is nice. Mattress in pull out was dirty. Pull out couch was dirty. That place could be better maintained. Won’t keep me from coming back though.
Liza, 1-night trip

10/10 Exceptional

Excellent place to stay, from the beginning friendly guest service at check in, loved the indoor pool and spacious clean rooms. I felt comfortable and relaxed my whole stay. Only thing was the ice machine did not work and the water vending machine took my money and didn't give me anything. But other than that this hotel is in a great location right off the freeway and I would stay here again and again. Also excellent price!
KAREN, 1-night trip