My wife stayed here for five nights while attending the Youssou N'Dour concert. At over $1,388, the experience was extremely disappointing.
The rooms were much smaller than advertised, the corridors were damp and smelly, and the reception area was dated and poorly maintained.
The air conditioning wasn't working, and staff simply advised opening the windows rather than arranging repairs, despite the traffic noise and exhaust fumes outside.
Although the room was reasonably clean and towels were changed, the bedsheets appeared not to have been replaced throughout the stay. Breakfast was poor, with watery eggs, limited choices and supposedly hot food served cold.
Customer service was disappointing, particularly the lack of effort to resolve complaints.
The location near the arena is convenient, but certainly not worth the price. We would rather stay elsewhere in Paris and commute next time. Definitely would not recommend.
My rating: 9.7/10 for a Hotels.com review. It is concise, factual, firm and gives prospective guests the information they need without unnecessary detail.