Hampton Inn West Springfield

Property class: 2.5
Hotel within easy reach of Eastern States Exposition

Choose dates to view prices

At Hampton Inn West Springfield, you'll be just a 5-minute drive from Eastern States Exposition and Holyoke Mall. For a bit of exercise, you can visit the fitness center or go for a swim in the seasonal outdoor pool. Also, MGM Springfield and MassMutual Center are within a short drive. Fellow travelers say great things about the helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free parking
  • Free WiFi
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Fitness center
  • Seasonal outdoor pool
  • Room service
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Lobby fireplace
  • Front-desk safe
  • ATM/banking services
  • Vending machine

For families (6)

  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
The current price is $122
$140 total
includes taxes & fees
Sep 27 - Sep 28

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for One King Bed Study with Sofa Bed

A hotel room with a bed, a sofa, a television, and a desk.

One King Bed Study with Sofa Bed

  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for 2 Queen Microwave Fridge Non-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

2 Queen Microwave Fridge Non-Smoking

  • Sleeps 2
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard room

In-room safe, desk, blackout drapes, iron/ironing board

Standard room

  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a sofa, a small table, a TV, and a door leading to another room.

1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(14 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Room, Accessible, Non Smoking

A hotel room with two beds, a wooden headboard, a nightstand with a lamp, and a telephone.

Room, Accessible, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

A hotel room with a bed, bedside tables, a desk, and a chair.

Room, 1 Queen Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Room, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

A hotel room with a large bed, a desk with a chair, a television, a window with a view of the outside, and a framed picture on the wall.

Room, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard room

A hotel room with two beds, a wooden headboard, a nightstand with a lamp, and a telephone.

Standard room

8.2 out of 10
Very good
(36 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for 1King study sofa bed

A hotel room with a bed, a sofa, a television, and a window with a view.

1King study sofa bed

8.0 out of 10
Very good
(32 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Similar properties

Seasonal outdoor pool
Quality Inn West Springfield
West Springfield
  • Pool
  • Free breakfast
  • Pet friendly
  • Free parking
7.2 out of 10, Good, 1,003 reviews
The price is $93
$107 total
includes taxes & fees
Oct 15 - Oct 16
Quality Inn West Springfield
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About the neighborhood

Map
1011 Riverdale St, West Springfield, MA, 01089

What's nearby

  • Riverdale Center - 3 min walk - 0.3 km
  • Riverdale Shops - 3 min walk - 0.3 km
  • Cinemark West Springfield 15 - 6 min walk - 0.6 km
  • Olympia Ice Center - 16 min walk - 1.4 km
  • MGM Springfield - 6 min drive - 7.4 km

Getting around

  • Springfield Union Station (ZSF) - 6 min drive
  • Westfield, MA (BAF-Barnes Municipal) - 16 min drive
  • Bradley Intl. Airport (BDL) - 27 min drive
  • Springfield Union Station - 5 min drive
  • Holyoke Station - 9 min drive
  • Northampton Station - 18 min drive

Restaurants

  • ‪7 Brew Coffee - ‬4 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪puerto rico bakery 1 - ‬4 min drive
  • ‪Dunkin' - ‬4 min drive
  • ‪Chili's Grill & Bar - ‬7 min walk

About this property

Hampton Inn West Springfield

  • At Hampton Inn West Springfield, you'll be just a 5-minute drive from Eastern States Exposition and Holyoke Mall. For a bit of exercise, you can visit the fitness center or go for a swim in the seasonal outdoor pool. Also, MGM Springfield and MassMutual Center are within a short drive. Fellow travelers say great things about the helpful staff.

At a glance

Hotel size

    • 125 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 50 lbs per pet)*
    • Service animals welcome
    • Specific rooms only. Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation; restrictions apply*
    • Pets must be supervised

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking includes off-street options

Property amenities

Food and drink

  • Free buffet breakfast each morning 6 AM–10 AM
  • Coffee/tea in a common area
  • Free reception (select days)
  • Room service

Traveling with children

  • Children stay free (see details)
  • Pool gate

What to do

  • Golfing nearby

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1989
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • Seasonal outdoor pool

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Visual alarms in hallways
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Sofa bed
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • Deposit: USD 250 per accommodation, per stay

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation (may vary based on length of stay)

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May to September

Policies

Extra-person charges may apply and vary depending on property policy.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards and debit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

State tax ID - C0001873250

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hampton Inn Hotel West Springfield

Hampton Inn West Springfield

West Springfield Hampton Inn

Hampton Inn West Springfield Hotel West Springfield

Hampton Inn West Springfield Hotel

Hampton Inn West Springfield Hotel

Hampton Inn West Springfield West Springfield

Hampton Inn West Springfield Hotel West Springfield

Frequently asked questions

Does Hampton Inn West Springfield offer free cancellation for a full refund?

Yes, Hampton Inn West Springfield does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hampton Inn West Springfield?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Hampton Inn West Springfield?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Hampton Inn West Springfield?

Yes, there's free self parking.

What are the check-in and check-out times at Hampton Inn West Springfield?

Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at Hampton Inn West Springfield?

No, this hotel doesn't have a casino, but MGM Springfield (6-min drive) is nearby.

What is there to do at Hampton Inn West Springfield and nearby?

Hampton Inn West Springfield has a seasonal outdoor pool and a fitness center.

What's the area around Hampton Inn West Springfield like?

Hampton Inn West Springfield is a short 18-minute walk from Olympia Ice Center and 18 minutes' walk from Connecticut River.

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Reviews

Hampton Inn West Springfield Reviews

8.2

Very Good

8.4

Cleanliness

7.4

Location

8.6

Staff & service

8.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently great, with a variety of food and friendly staff. (52 reviews)
  • The hotel offers a convenient location with many dining options within walking distance and a good continental breakfast. (12 reviews)
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Popular mentions

Room
Service staff
Breakfast
Location
Bed
Shower
Restaurant
Water
Weather
Air conditioning

Reviews

Verified review

10/10 Exceptional

I always love staying here when I visit Springfield! The front desk staff are consistently friendly, welcoming, and helpful, which really makes a difference. The rooms are a little dated, but they’re spacious, clean, and have everything I need for a comfortable stay. The breakfast also has a great variety of options, and parking is always easy to find. I also love that they have snacks available at the front desk—perfect when you need a little something after a long day. Overall, this is definitely one of my go-to places to stay when I’m in the area!
Verified review

10/10 Exceptional

Our room had plenty of space and met our need perfectly. And the breakfast was what we hoped it would be.
Verified review

10/10 Exceptional

We loved it. The room very clean, the staff very friendly. Buffet breakfast was very good. The air conditioning very cold but perfect.
Verified review

6/10 Good

The staff was wonderful and the room was clean, but it's very run down. it desperately needs a refresh!
Verified review

6/10 Good

The location of the hotel was ideal. It was right off 90 for an overnight stay. There were plenty of choices in the area for food or shopping. The staff to the hotel were professional. The first room we had the TV didn’t work and the bathroom door was broken and they immediately gave us a second room. The lobby and breakfast are were great. The bathroom could use an upgrade and the property could use some landscaping. But the hotel was clean.
Verified review

10/10 Exceptional

Our room was very clean, staff was very friendly. We would stay here again.
Verified review

10/10 Exceptional

Staff is always helpful, professional and friendly. Convenient to shopping and dining. Safe area.
Verified review

10/10 Exceptional

Clean and the staff was pleasant!
Verified review

10/10 Exceptional

Bathroom was spacious, bed comfy, air conditioner was quiet and effective, Will stay here again. Thank you
Verified review

10/10 Exceptional

The hotel itself is very beautiful,peaceful and clean.the staffs are beyond nice and very helpful.the pool wasn’t available because they’re fixing up the pool side but other than that everything else was perfect.breakfast is always good and the hotel is very quite and peaceful.it was my second time staying there and I will be coming back again in July.
Verified review

8/10 Very good

Very clean, breakfast was excellent. Older hotel rooms but maintained well.
Verified review

8/10 Very good

The breakfast was great! The rooms and hallways could be cleaner.
Verified review

6/10 Good

Wasn't expecting to stay in a handicap room but worked out ok. Couch cushions were severly soiled - probably should toss the whole thing out. Staff were pleasant, breakfast very good and room was clean.
Verified review

4/10 Fair

Not great. Pool not in service.
Verified review

10/10 Exceptional

Always stay here when in town for business. Staff is wonderful, friendly, efficient and professional. Great buffet breakfast choices.
Verified review

8/10 Very good

Plumbing issue resolved quickly with a room change. Rooms are clean and staff was friendly and helpful. Easy parking and free breakfast were a big plus. Building showing some wear and tear.
Verified review

8/10 Very good

The room was clean and the staff was helpful.
Verified review

4/10 Fair

The room was okay. It looks like any other chain hotel which is fine. Check out was extremely easy and the staff was exceptionally friendly. I appreciate that the hotel room temperature stayed relatively the same throughout the night and that it was set to a comfortable sleeping temp. The main issue was the bathroom cleanliness. The shower had was looked like hair that came out of a razor caked on the shower wall, there was hair stuck to the lotion bottle on the counter, and there was a musty smell. I did however appreciate they supply shampoo, conditioner, body wash and lotion that all smell really good. Another complaint I had was that the shower was extremely cold. I had intended to bathe my baby during our stay, but I couldn’t even tolerate how cold the water was. I am thankful to the staff that they canceled our second night without charge as our plans had changed and we were no longer staying in town for the full weekend.
Verified review

8/10 Very good

AC was very adequate! Room was clean, staff very friendly.
Verified review

10/10 Exceptional

Professional and friendly staff. Beds were comfy. Breakfast was good. Will stay here again.
Verified review

8/10 Very good

Clean room breakfast good coffee
Verified review

10/10 Exceptional

I always choose this hotel when in the area for business. The staff is incredibly professional, efficient and kind. Room is comfortable, location is great for food and shopping. Breakfast is delicious with a good variety. Highly recommend.
Verified review

10/10 Exceptional

The staff was absolutely amazing! Close to our event, rooms were clean and everything worked and though there is always that one loud group the staff was sure to address and fix the issue.
Verified review

10/10 Exceptional

Property was well maintained and clean. Front office staff were great. The breakfast they had was excellent. Will definitely visit again.
Verified review

10/10 Exceptional

Great place and comfortable!