Located near the University of Rochester, Radisson Hotel Rochester Airport offers a warm welcome with an arcade/game room, indoor pool, and American cuisine at Baxters. Unwind in the gym or relax by the outdoor pool. With free in-room WiFi and helpful concierge services, previous guests have praised this hotel for its convenient amenities.
Rochester Institute of Technology - 3 min drive - 3.3 km
Cybersecurity Experience Center - 3 min drive - 2.9 km
University of Rochester - 13 min drive - 8.6 km
Getting around
Greater Rochester Intl. Airport (ROC) - 9 min drive
Rochester Station - 16 min drive
Free airport shuttle
Free area shuttle
Restaurants
Java Wally's - 20 min walk
The Café & Market At Crossroads - 4 min drive
International Food Market - 2 min drive
The Tap It Bar And Grill - 2 min drive
Salsarita's - 4 min drive
About this property
Radisson Hotel Rochester Airport
At Radisson Hotel Rochester Airport, you'll be within a 10-minute drive of Rochester Institute of Technology and University of Rochester. After hanging out at the outdoor pool or indoor pool, guests can grab a bite to eat at Baxters, which serves American cuisine and is open for breakfast, lunch, and dinner. There's a free airport shuttle and a bar/lounge, and in-room conveniences include refrigerators and microwaves.
At a glance
DONE
Hotel size
171 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Pets
Pets allowed*
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
DONE
Transfers
Free airport shuttle during limited hours*
DONE
Offsite
Free area shuttle within 5 mi
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Traveling with children
Free local shuttle
Working away
24-hour business center
Meeting rooms
Conference space (6566 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Television in common areas
Fitness center
An outdoor pool
An indoor pool
Arcade/game room
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Room amenities
Be entertained
32-inch Smart TV
Premium cable channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Select Comfort mattress
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Baxters - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Children & extra beds
Rollaway beds are available for USD 16.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per pet, per stay
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Radisson Hotel Rochester Airport
Radisson Rochester Airport
Radisson Rochester
Rochester Radisson
Radisson Rochester Rochester
Radisson Hotel Rochester Airport Hotel
Radisson Hotel Rochester Airport Rochester
Radisson Hotel Rochester Airport Hotel Rochester
Frequently asked questions
Is there a pool at Radisson Hotel Rochester Airport?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Radisson Hotel Rochester Airport?
Yes, pets are welcome. There's a charge of USD 50 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Radisson Hotel Rochester Airport?
Yes, there's free self parking.
Is airport shuttle service offered by Radisson Hotel Rochester Airport?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Radisson Hotel Rochester Airport?
Check-in start time: 3 PM; Check-in end time: 2:00 AM. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Radisson Hotel Rochester Airport and nearby?
Radisson Hotel Rochester Airport has an outdoor pool and a fitness center, as well as an arcade.
Are there restaurants at or near Radisson Hotel Rochester Airport?
Yes, Baxters offers American cuisine.
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Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8
Cleanliness
8.2
Location
8.0
Staff & service
7.2
Property conditions & facilities
Reviews
Verified
8/10 Very good
Jul 11, 2020
Hotel was fine, some guests were loud and inconsiderate.
Verified traveler
1-night trip
Verified
6/10 Good
Jul 2, 2020
Disappointed
I personally think the room could have been cleaner. There were old/used masks behind the nightstand and smudges/marks on the cups that were in the room. Also a lot of unexplained bugs like flies and i got bitten overnight. I wont be returning.
Tye
Tye, 2-night trip
Verified
6/10 Good
Jun 30, 2020
No restaurant/bar and pool due to COVID-19. Overall, staff was friendly and hospitable.
Mike
Mike, 1-night trip
Verified
4/10 Fair
Jun 22, 2020
Sleepless in Rochester
The floor we stayed on had a bunch of people parting and were loud until 330am then they woke up at 530 so I got about 2 hrs of sleep the entire night not a pleasant by far but the staff was kind and helpful.
Carl
Carl, 1-night trip
Verified
4/10 Fair
Jun 22, 2020
Toilet didn’t work
mcihael
mcihael, 1-night trip
Verified
8/10 Very good
Jun 18, 2020
Room had certain flaws,but nothing major...only thing was my girl wanted to get in the pool & the fitness room but they were closed.
Corey
Corey, 2-night trip
Verified
4/10 Fair
Jun 17, 2020
The staff was very nice. My biggest complaint was that the hotel was so noisy and the walls are so thin I could hear the people in the room next to me. The carpet needed to be cleaned as it look like gum was embedded in a couple different locations
Earl
Earl, 4-night trip
Verified
8/10 Very good
Jun 5, 2020
Didnt like not being able to use the shuttle and constant key issues su staff a bit rude but over all a decent stay
Verified traveler
7-night trip
Verified
4/10 Fair
May 31, 2020
the property is severely run down alot of annoying guest which i know the hotel has no control but maybe get a real security guard ? i was cat called so many one guest even followed me too my room first day then the following day stalked me outside
Verified traveler
2-night trip
Verified
4/10 Fair
May 25, 2020
The room when I checked in was awful. There was makeup on the pillows, the bed skirt was torn, and there was something smeared on one of the walls. I went down to the front desk and the manager was very accommodating. He gave me a new room and went up with me to inspect it.
Verified traveler
3-night trip
Verified
6/10 Good
May 7, 2020
Smelled like cigarette smoke in lobby and butts outside very dirty. Hallway second floor smelled like marijuana. Sticky stuff on the night stand in my room.. freezer in. Fridge was frozen closed.
Verified traveler
1-night trip
Verified
2/10 Poor
May 1, 2020
I had to ask for another fitted sheet & another comforter they had old blood stains on it . I wasn’t issued a room key for entire weekend due to “system” being down .The garbage pale wasn’t swapped or changed even when I sat it outside the room . I’ve never experienced nothing like this before
Verified traveler
2-night trip
Verified
4/10 Fair
Apr 22, 2020
enjoyed our stay there before but not this time...
seems like they hosting some homeless folks and also lots of stalled renovations/plywood in the floor, ...also found pot in 2 of our 4 rooms.
William
William, 1-night trip
Verified
10/10 Exceptional
Apr 21, 2020
I loved it would actually come back anytime I would of loved the pool to be open but other than that I enjoyed my time there
Veronica
Veronica, 1-night trip
Verified
8/10 Very good
Apr 15, 2020
Great location. Front desk clerk nice & friendly. Will visit again soon
Verified traveler
2-night trip
Verified
10/10 Exceptional
Apr 2, 2020
Not directly off the highway, if you are passing through may be easier hotels. But it was very clean and had friendly staff
Verified traveler
1-night trip
Verified
10/10 Exceptional
Mar 28, 2020
Very clean very quiet. The staff was very friendly
Joe
Joe, 4-night trip
Verified
6/10 Good
Mar 24, 2020
We have stay here before and it is not what used to be. Regarding staff and the cleaning personnel they were great. But the matress need to be replaced and the internet and tv signal were poor. For the price it was good.
MGP
MGP, 7-night trip
Verified
2/10 Poor
Mar 23, 2020
Disappointed experience
It's unbelievable so called "Hotel" turns out to be for homeless people due to current virus situation. We felt very uncomfortable especially people around staring at us and the environment looks bad. Secondly, we can never enter the room 109 because all two keys (card) not working ! After five minutes a technician came with his key.. door open ! The minute we step into the room, both beds are messy seems like someone have just slept on it. We were very upset and uncomfortable and decided to checkout and leave. WE have spoken to the manager- Rachel and she told us we can write to Hotel.com to request for a refund. Looking forward to hear from your side. Thank you
Verified traveler
1-night trip
Verified
4/10 Fair
Mar 22, 2020
We were very dissapointed with the cleanliness of our room. We had two hairs in our bathroom. One on the toilet seat and other in the sick. We also found about an one inch of dust on the furniture. It was so thick you could write your name in it. We also had double beds and one of the beds sounded like it was falling apart. Every time one of us turned it made these horrible noises. Now, The reason why we didn't request another room was because we arrived so late and we're so tired that everyone just wanted to go to sleep. Now to top it off when we checked out the next day the front desk person was sitting there covered from head to toe in a big blanket. Just not professional. Overall not pleased with this hotel.
Verified traveler
1-night trip
Verified
6/10 Good
Mar 21, 2020
There was very little to actually like. The property was rundown and dated, the door to the room had gaps around it you could put your hand in. The TV keep “losing connection”. The breakfast the cost $13 was well below expectations and not as good as the free breakfast elsewhere.
Verified traveler
2-night trip
Verified
10/10 Exceptional
Mar 11, 2020
The manager was extremely friendly and very helpful with the service
DinorahPeters
DinorahPeters, 1-night trip
Verified
6/10 Good
Mar 5, 2020
We had adjoining rooms, which is what we wanted. The condition was pretty dirty, smelly and outdated.
The pool area had a lot of windows which was nice.
Verified traveler
2-night trip
Verified
2/10 Poor
Feb 26, 2020
My room key had to be re keyed every day i stayed. Even the maid could not enter my room to clean. The fire alarm went off twice during my 6 day stay. Once at 2 AM for over 45 Mins. The swimming pool area was dirty and poor supervision. A pool light was flouting in the pool with wires hanging out. The Breakfast Buffet was not part of the price as the add suggested. It was $1250. Not that great. Could get a Steak abd Egg Breakfast down the road for $11.00. A flood in the hallway was not taken care of. Had to walk through it the day after when checking out. My shoes got wet and I almost slipped and fell. I complained and was told that I could have a free Breakfast. No thanks. The clerk said he would try and get me $100.00 taken off my bill. I stayed in this hotel twice. Never again. !!!! .
Verified traveler
6-night trip
Verified
8/10 Very good
Feb 26, 2020
DirectTV kept dropping out "no signal found". Owners (not staff) need to get flat roof fixed, there were multiple leaks. Not their fault that there was a fire alarm at 2:30 a.m., but that was really alarming, lol, to have to evacuate.