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Hotel Playa Azul

2.0 star property
Bayfront hotel with spa, near Carmen Basilica

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Photo gallery for Hotel Playa Azul

Couples treatment rooms, body treatments, mud baths, aromatherapy - Hotel Playa Azul (Catemaco)
Outdoor pool, open 9:00 AM to 10:00 PM, sun loungers - Hotel Playa Azul (Catemaco)
Property grounds - Hotel Playa Azul (Catemaco)
Reception - Hotel Playa Azul (Catemaco)
Children's play area - outdoor - Hotel Playa Azul (Catemaco)
Near Laguna Catemaco, Hotel Playa Azul offers a serene retreat with a spa, on-site shopping and restaurant. Unwind by the garden or pool and enjoy the playground for kids.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free parking
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Children's pool
  • Hot tub
  • Coffee shop/cafe
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area

Feel at home (6)

  • Children's pool
  • Playground on site
  • Cable/satellite TV service
  • Garden
  • Terrace
  • Daily housekeeping

Room options

View all photos for Basic Room, 2 Double Beds, Garden View

Basic Room, 2 Double Beds, Garden View | In-room safe, bed sheets, alarm clocks

Basic Room, 2 Double Beds, Garden View

Highlights

Deck/patio
Air conditioning
TV
Private bathroom
Daily housekeeping
Pet friendly
Laptop workspace
In-room safe
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Queen Beds, Garden View

Premium Room, 2 Queen Beds, Garden View | In-room safe, bed sheets, alarm clocks

Premium Room, 2 Queen Beds, Garden View

Highlights

Deck/patio
Individually decorated
Air conditioning
TV
Private bathroom
Daily housekeeping
Desk
Laptop workspace
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
Carretera Sontecomapan Km 2 s/n, Catemaco, VER, 95870

What's nearby

  • Carmen Basilica - 3 min drive - 2.6 km
  • Laguna Catemaco - 4 min drive - 4.1 km
  • Nanciyaga Ecological Reserve - 5 min drive - 5.6 km
  • Los Tuxtlas Biosphere Reserve - 6 min drive - 3.7 km
  • Sontecomapan Lagoon - 34 min drive - 31.7 km

Getting around

  • Minatitlan, Veracruz (MTT-Coatzacoalcos National) - 166 min drive

Restaurants

  • ‪Hechizo de amor - ‬3 min drive
  • ‪Restaurant La Casita - ‬3 min drive
  • ‪IL FIORENTINO - ‬3 min drive
  • ‪Restaurante Y Bar La Moyotera - ‬3 min drive
  • ‪Restaurante Palapa De José - ‬3 min drive

About this property

Hotel Playa Azul

Situated on the bay, Hotel Playa Azul is a great choice for a stay in Catemaco. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, facials, or body scrubs. An outdoor pool, a bar/lounge, and a hot tub are other highlights.

At a glance

DONE

Hotel size

    • 80 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 4:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 12:30 PM
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets stay free
    • Service animals welcome
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite extended parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Playground

What to do

  • Shopping
  • Ecotours nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Sauna

Accessibility

  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 28-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Alarm clock
  • Bed sheets provided

What to enjoy

  • Deck or patio

Freshen up

  • Shower only
  • Free toiletries
  • Towels

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a mud bath.

The spa is open select days. Children under 9 years old are not allowed in the spa without adult supervision.

Dining

Tonalitzin - Onsite restaurant.

Fees & policies

Optional extras

  • Spa access is available for an extra charge of MXN 346 per day
  • Laundry facilities are available for an extra charge of MXN 30 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 10:00 PM
  • Children under 9 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property only accepts cash.

Also known as

Courtney Hotel Playa Azul
Hotel Playa Azul Hotel
Hotel Playa Azul Catemaco
Hotel Playa Azul Hotel Catemaco

Frequently asked questions

Does Hotel Playa Azul offer free cancellation for a full refund?

Yes, Hotel Playa Azul does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Playa Azul?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 10:00 PM.

Are pets allowed at Hotel Playa Azul?

Yes, pets stay free.

Is parking offered on site at Hotel Playa Azul?

Yes, there's free self and extended parking.

What are the check-in and check-out times at Hotel Playa Azul?

Check-in start time: 3 PM; Check-in end time: 4:00 PM. Check-out time is 12:30 PM.

What is there to do at Hotel Playa Azul and nearby?

Hotel Playa Azul has a spa and an outdoor pool, as well as a picnic area and a garden.

Are there restaurants at or near Hotel Playa Azul?

Yes, there's an onsite restaurant, Tonalitzin.

Does Hotel Playa Azul have any outdoor private spaces?

Yes, every room features a deck or patio.

What's the area around Hotel Playa Azul like?

Hotel Playa Azul puts you in the heart of Catemaco. Popular attractions include Laguna Catemaco, which is 4 minutes away by car.

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Reviews

Hotel Playa Azul Reviews

7.0

Good

7.0

Cleanliness

8.0

Location

6.8

Staff & service

7.6

Eco-friendliness

6.0

Property conditions & facilities

Reviews

2/10 Poor

This property should be remove from any travel site is worst than a motel. Unsafe dirty I stayed 1 hour and had enough. Lost the money I paid for two room and did not care, my family was not going to be safe.

4/10 Fair

Staff were not helpful. The hot water was turned off. We had to ask them to turn off the hot water tank serving the two rooms we had booked. After a week of travelling we had dirty clothes needing to be laundered. The receptionist said the laundry would be ready the afternoon the day after we arrive. But when we returned the next afternoon the laundry had not be sent out. As for amenities and condition of the room. The shower was dirty and did not drain properly. The hotel has closed is bar and restaurant, although it is too far to walk into town for a meal, The taxi service recommended by the hotel was very slow. What a lousy hotel!
Richard, 2-night trip

8/10 Very good

Hotel de los 90's

En términos generales el hotel es cómodo para estar de paso, tiene muchos servicios y es limpio y cuidado, pero sus instalaciones son algo viejas. Se siente como un hotel de los 90's. Aunque el personal fue muy amable
Joan Manuel, 1-night trip

8/10 Very good

el baño de la habitacion tenía una fuga en el piso se salia el agua del retrete, y no me agrado
José, 1-night trip

6/10 Good

Desayuno incluido

No me gustó que por contratar el hospedaje a través de la aplicación hoteles. com, No tenemos derecho al desayuno que se incluye si reservas directo con el hotel
Hector, 2-night trip

8/10 Very good

Muy bonito su alberca está increíble
Carmen, 2-night trip

8/10 Very good

Es un hotel con una alberca buena el desayuno es rico pero ya le falta mantenimiento en general , la estancia fue aceptable con algunos detalles pero si regresaríamos
Alis, 2-night trip

6/10 Good

Sin internet mala señal de tv
Jaime, 1-night trip

2/10 Poor

El lugar es bonito pero el servicio es terrible. Los cuartos viejos y maltratados. No nos quisieron servir desayuno porque había un grupo. En general pésimo todo. No lo recomiendo.
violeta, 1-night trip

6/10 Good

Buenas vistas y paisajes.
Erika, 1-night trip

2/10 Poor

No sirve la tele, ni el aire acondicionado, alto precio para las instalaciones, el lugar no tiene mantenimiento, esta descuidado
Lic. Araceli, 3-night trip

10/10 Exceptional

Muy buena atencion, las habitaciones muy limpias, pero el restaurante estaba fuera de servicio, yo espero que por remodelacion por que si hace falta
Vanessa, 2-night trip

8/10 Very good

Le falta mantenimiento a la propiedad de pintura y algunas áreas
Victor, 2-night trip

8/10 Very good

Su ubicación. No me gustó su internet, ni su TV, clima viejo y ruidoso
Raúl Katt, 1-night trip

10/10 Exceptional

Nos fue muy bien, un hotel amplio y confortable
José Marcelo, 2-night trip

6/10 Good

Catemaco es increible

Toda mi familia y yo nos divertimos mucho en la piscina, que es muy amplia y funcional. Mucho espacio de estacionamiento y muchos lugares para visitar y descansar.
1-night trip

6/10 Good

En genera regular

El hotel le hace falta mantenimiento, limpieza regular, de las 3 habitaciones 1 de ellas no servía. En la noche quisimos comprar y no había nadie en recepción. El temazcal y masaje muy bien, se cobra aparte.
Sarai, 1-night trip

6/10 Good

No lo pude usar porque porque no aceptan tarjetas y para mi es indispensable pagar con tarjeta para poder hacer deducible el gasto en mi empresa, gracias.
2-night trip

8/10 Very good

Estacionamiento, limpieza todo bien

Mi unica petición fue facilidades acceso handicap en silla de ruedas, ayudaria que el baño las tuviera, ya que es muy angosto y no cabe una silla de ruedas y en el caso de handicaps el area de regadera favor de manejarla unicamente con cortina.
1-night trip

6/10 Good

REGULAR

El hotel limpio aunque no muy cómodo, es ruidoso, hay un solo contacto en el baño y no había servicio en las habitaciones por que tuvieron evento.
MARIBEL, 2-night trip

6/10 Good

Marco Antonio, 1-night trip

10/10 Exceptional

Sergio, 2-night trip

4/10 Fair

Ana Lilia, 1-night trip

2/10 Poor

Jessica, 1-night trip

10/10 Exceptional

Isauro, 1-night trip