Check-in was very slow, and we got the wrong room (no view) and had to switch. Staff was nice enough... The condition of the property has deteriore greatly arrive we stayed last: unkept outdoor areas, bird feathers and debris at entrances, out of order pool, work out room, ice machines, exits, entrances, no dining. It was a shame to see such a formerly grand place fall into such a state of disrepair. The view was fabulous, the balcony however was filled with large moss balls.