When visiting Bordeaux, Mercure Bordeaux Château Chartrons is a great choice to consider. Guests can visit the fitness center for a workout or grab a bite to eat at Chais Saint Louis, which serves French cuisine and is open for breakfast and dinner. A bar/lounge, a terrace, and a garden are other highlights. The property is just a short walk to public transportation: Grand Parc Tram Station is 9 minutes and Emile Counord Tram Station is 9 minutes.
Bordeaux Wine and Trade Museum - 6 min walk - 0.6 km
Quai des Marques - 12 min walk - 1.1 km
Jardin Public - 14 min walk - 1.2 km
Place des Quinconces - 4 min drive - 1.8 km
Getting around
Merignac Airport (BOD) - 21 min drive
Cenon Station - 6 min drive
Bordeaux-Benauge Station - 8 min drive
Le Bouscat Sainte-Germaine Station - 8 min drive
Grand Parc Tram Station - 9 min walk
Emile Counord Tram Station - 9 min walk
Cours du Medoc Tram Station - 9 min walk
Restaurants
Le Mirabelle - 8 min walk
Le Cent 33 - 8 min walk
Faim De Pain - 8 min walk
Morimoto Bordeaux - 2 min walk
The Golden Apple - 7 min walk
About this property
Mercure Bordeaux Château Chartrons
When visiting Bordeaux, Mercure Bordeaux Château Chartrons is a great choice to consider. Guests can visit the fitness center for a workout or grab a bite to eat at Chais Saint Louis, which serves French cuisine and is open for breakfast and dinner. A bar/lounge, a terrace, and a garden are other highlights. The property is just a short walk to public transportation: Grand Parc Tram Station is 9 minutes and Emile Counord Tram Station is 9 minutes.
At a glance
Hotel size
215 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (EUR 20 per night)
Electric vehicle charging point on site
Height restrictions apply for onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6:30 AM–10 AM
Restaurant
Bar/lounge
Room service (limited hours)
Traveling with children
Children stay free (see details)
What to do
Pool table
Golfing nearby
Working away
Business center
Meeting rooms
Conference space (4844 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Terrace
Piano
Fitness center
Vegan dining options
Vegetarian dining options
Some profits reinvested in community and sustainability
Local culture & ecosystem education
Double-glazed windows
Uses some LED lighting
Waste recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Stair-free path to entrance
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Free crib/infant bed
Freshen up
Private bathroom
Bathtub or shower
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
Uses some LED lighting
Recycling
Water-efficient showers only
Special features
Dining
Chais Saint Louis - This brasserie specializes in French cuisine and serves breakfast and dinner. Open daily.
Awards and affiliations
Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Full breakfast is offered for an extra charge of approximately EUR 19.5 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15 per pet, per night
Parking
Self parking costs EUR 20 per night
Parking height restrictions apply
Policies
Extra-person charges may apply and vary depending on property policy.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Property class
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Also known as
Accor Bordeaux Chartrons
Mercure Bordeaux Chartrons
Mercure Bordeaux Château Chartrons
Mercure Bordeaux Chateau Chartrons Hotel Bordeaux
Mercure Bordeaux Château Chartrons Hotel
Mercure Château Hotel Bordeaux Chartrons
Mercure Château Hotel
Mercure Château
Mercure Bordeaux Château Chartrons Hotel
Mercure Bordeaux Château Chartrons Bordeaux
Mercure Bordeaux Château Chartrons Hotel Bordeaux
Frequently asked questions
Does Mercure Bordeaux Château Chartrons offer free cancellation for a full refund?
Yes, Mercure Bordeaux Château Chartrons does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Bordeaux Château Chartrons?
Yes, cats and dogs are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Mercure Bordeaux Château Chartrons?
Yes. Self parking costs EUR 20 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Mercure Bordeaux Château Chartrons?
Check-in start time: 2:00 PM; Check-in end time: noon. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Mercure Bordeaux Château Chartrons?
No, this hotel doesn't have a casino, but Barriere Casino Theatre (6-min drive) is nearby.
What is there to do at Mercure Bordeaux Château Chartrons and nearby?
Mercure Bordeaux Château Chartrons has a fitness center and a garden.
Are there restaurants at or near Mercure Bordeaux Château Chartrons?
Yes, Chais Saint Louis offers French cuisine.
What's the area around Mercure Bordeaux Château Chartrons like?
Mercure Bordeaux Château Chartrons is a short 9-minute walk from Grand Parc Tram Station and 18 minutes' walk from Jardin Public.
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Reviews
Mercure Bordeaux Château Chartrons Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
6.6
Location
8.4
Staff & service
8.0
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was a generous, varied, and complete buffet with many options. (7 reviews)
Parking was functional, convenient, and easily accessible with a secure location. (5 reviews)
The restaurant offered tasty, flavorful, and inventive cuisine with a generous and varied breakfast buffet. (4 reviews)
Functioning hotel - decent location- good size rooms & comfortable beds - friendly staff
Verified review
6/10 Good
Sep 11, 2026
We booked a suite with the dog. The room was great and the staff helpful, the air conditioning and ventilation in the room however was terrible. They turned off the air con but said the ventilation system could not be altered it blew freezing cold air in the room above the bed all night. They staff tried to help but said they couldn’t do more. It meant we didn’t sleep at all, which was a shame as the hotel was overall good.
Verified review
10/10 Exceptional
Jul 19, 2025
Beautiful hotel and very large room and bath. Comfortable bed and well appointed with amenities. It is a 35-40 minute walk to the historic center.
Verified review
10/10 Exceptional
Aug 7, 2024
Helpful staff, nice big room
Verified review
10/10 Exceptional
Aug 5, 2024
We stayed here while visiting for the Olympics and it just so happened to be the same hotel where the Men's and Women's Spanish National Soccer teams were staying! The hotel is beautiful and a close walk to the river trams, with plenty of dining/shopping options nearby.
Verified review
10/10 Exceptional
Sep 5, 2023
Very nice hotel a little out of the core. When construction is completed in front of the hotel it will seem less removed from downtown core. Breakfast buffet is fantastic
Verified review
8/10 Very good
May 30, 2024
Property is located in an older part of Bordeaux. There are many cafe's within a short walk from the hotel.
Verified review
6/10 Good
Sep 16, 2023
RWC - Bordeaux 2023
Room was quite dark. Hotel was a little tired and needs freshening up. Bed was uncomfortable due to a mattress liner. Good breakfasts and centrally located.
Verified review
10/10 Exceptional
Aug 23, 2026
Room is clean and staff very friendly
Verified review
8/10 Very good
Aug 13, 2023
This hotel was great, all staff were very friendly and helpful. The hotel was super clean and well maintained, and has a really nice aesthetic and design style. Great breakfast in the morning with tons of options. My only negative was the air conditioning in the room was a bit weak, even with the fan speed set on maximum, it didn’t cool the room quite to the level we would have wanted.
Verified review
10/10 Exceptional
May 7, 2026
It was a very ample hotel,
Verified review
10/10 Exceptional
May 7, 2026
We had an excellent experience - thank you
Verified review
10/10 Exceptional
Sep 18, 2022
Lovely hotel and great location
Verified review
10/10 Exceptional
Jul 23, 2024
Good location
Verified review
8/10 Very good
Nov 4, 2025
Good value! Property a bit tired.
Good showers
Poor AC
Good cotton bedding!
Verified review
8/10 Very good
Nov 30, 2025
.
Verified review
10/10 Exceptional
May 6, 2024
Close to all
Verified review
10/10 Exceptional
Aug 11, 2024
The only thing we didn’t like were the pillows…too hard.
Unfortunately we arrived late and had a difficult time finding somewhere to eat…
Verified review
10/10 Exceptional
Jul 11, 2023
Lives up to expectations
I just don't understand why the restaurant is closed on Saturdays and Sundays
Verified review
6/10 Good
Feb 7, 2025
The hotel is okay at best. Staff was extremely rude and not helpful. Room was not clean, especially toilets and bathroom. Does not really fits the 4* claim.
Verified review
8/10 Very good
May 12, 2024
Hotel had a convention of "piercing and tattoos" Artist, not my style!
Verified review
4/10 Fair
Sep 6, 2025
Bedroom was not smelling good. Cleaning service not effective, we got the room without toilet paper, liquid soap half empty and not refilled even if we asked to. We had to go to the reception to get one.
Probably the worst mercure we tried.
Verified review
2/10 Poor
Sep 3, 2024
No service
Verified review
4/10 Fair
Jul 2, 2023
This property is somewhat on the outskirts of town where all of the action is. It is not too far of a walk to the rue of Notre Dame (10-15 minutes) but doesn’t feel the safest at night. The hotel appears to have spent all their money on making the lobby, bar and common areas look nice but the actual rooms are very old and have a strange smell. My room had no functioning air conditioning but since I got back late to my room, I did not have energy to pack up all my stuff and move to another room. This made the musky smell in the bathroom even worse. The water for showers is also not hot, it is lukewarm at best. The staff are not as helpful or friendly, but it could also be because I am a foreigner. For the price you pay for this hotel, it is not worth it. Even if it was discounted, I would not stay here. I would rather stay in a 3 star and below hotel with functioning air conditioners with modern thermostats (they have some kind of antiquated knob thing that makes no sense) and hot water (their sink water was hotter than shower water).