2/10 Malo
31 jul. 2025
Beware!!!
Room 118 was awful. It smelled like a damp basement and had mildew all over the door frame of the bathroom. The air conditioner made a loud noisy sound every time it turned on. We asked to change rooms and were directed to 124 which wasn’t made up. So we stayed in 118 for one night and moved to a better room the second night. We noticed when we tried to call to the front desk that the phone was not connected to anything! In the morning we came down for breakfast at around 9 (breakfast was supposed to be available til 10) only to discover that they were out of food! Not just out of eggs, but out of all hot food, out of milk, out of any kind of bread or muffins. I’ve never seen anything like it. There were 9 people there waiting to eat. Honestly, the only decent thing about the whole experience was the staff, they were very kind and helpful but seemed unable to do much to help. Maybe the management is a problem? I question if this hotel has a moisture problem they aren’t addressing. My friend has a chronic respiratory problem and struggled during our stay.
Susan
Susan, se hospedó 2 noches con amigos
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