Quality Inn & Suites Suffolk West

Property class: 2.5
Hotel in Suffolk

Choose dates to view prices

Quality Inn & Suites Suffolk West is a great choice for a stay in Suffolk. Guests can take a dip in the seasonal outdoor pool, and free perks include WiFi, self parking, and continental breakfast daily between 6:00 AM and 9:00 AM.

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Free breakfast
  • Pet friendly
  • Free parking
  • Free WiFi
  • Connecting rooms available
The current price is $96
$111 total
includes taxes & fees
Dec 14 - Dec 15

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room, 2 Queen Beds, Accessible, Smoking

A hotel room with two beds, a desk, a chair, a lamp, and a bathroom visible through an open door.

Room, 2 Queen Beds, Accessible, Smoking

  • City view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)

A hotel room with a large bed, a desk, a chair, and a television.

Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)

  • Garden view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Smoking (Upgrade)

A hotel room with a large bed, a desk, a chair, and a television.

Suite, 1 King Bed with Sofa bed, Smoking (Upgrade)

  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk, a chair, and a television.

Standard Room, 1 King Bed, Non Smoking

  • Garden view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, and a television.

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a TV, and a sofa.

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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  • Pool
  • Free breakfast
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The price is $82
$94 total
includes taxes & fees
Nov 28 - Nov 29
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About the neighborhood

Map
1503 Holland Rd, Suffolk, VA, 23434

What's nearby

  • Planters Peanut Center - 5 min drive - 5.2 km
  • Suffolk Center for Cultural Arts - 5 min drive - 5.2 km
  • Riddick's Folly House Museum - 5 min drive - 5.5 km
  • Suffolk Visitor Center - 5 min drive - 5.8 km
  • Suffolk Seaboard Station Railroad Museum - 5 min drive - 5.5 km

Getting around

  • Norfolk Intl. Airport (ORF) - 39 min drive
  • Newport News - Williamsburg Intl. Airport (PHF) - 29.1 miles/46.8 km

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Nansemond Brewing Station - ‬5 min drive
  • ‪McDonald's - ‬6 min drive
  • ‪George's Steak House - ‬2 min drive
  • ‪KFC - ‬6 min drive

About this property

Quality Inn & Suites Suffolk West

  • Quality Inn & Suites Suffolk West is a great choice for a stay in Suffolk. Guests can take a dip in the seasonal outdoor pool, and free perks include WiFi, self parking, and continental breakfast daily between 6:00 AM and 9:00 AM.

At a glance

Hotel size

    • 50 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-in/out available
    • Minimum check-in age: 21
    • Check-out time is 11 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 25 lbs per pet)*
    • Service animals welcome
    • Specific rooms only. Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation; restrictions apply*
    • Pets must be supervised

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking limited

Other information

    • Designated smoking areas

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Reviews

Quality Inn & Suites Suffolk West Reviews

5.8

5.6

Cleanliness

5.8

Amenities

6.6

Staff & service

5.8

Property conditions & facilities

Popular mentions

Room
Service staff
Lobby
Shower
Location
Bed
Breakfast
Refrigerator
Cleanliness
Water

Reviews

Verified review

8/10 Very good

The room was extremely clean, and the bed was very comfortable
Verified review

8/10 Very good

Ac worked fine, room was clean, coffee maker didn’t work so I left a note, staff doesn’t know unless you let them know. Beds were very comfortable and clean. Staff very nice.
Verified review

4/10 Fair

The front desk attendant was very friendly, professional, and helpful throughout my stay, which I truly appreciated. Unfortunately, the room was extremely dirty, especially the bathroom, which was in unacceptable condition. I honestly did not feel comfortable using the amenities or even having breakfast at the hotel. The only positive aspects were the comfortable beds and the convenient location, with a Wawa nearby that made it easier to find food and necessities. Sadly, cleanliness is one of the most important parts of any hotel stay, and this property fell far below expectations.
Verified review

10/10 Exceptional

It was a very clean hotle and the staff was very nice.
Verified review

10/10 Exceptional

The staff was great!
Verified review

10/10 Exceptional

Awesome staff

The staff was awesome! The room was clean, just the bathroom door needed to be cleaned more or painted, there were shoe prints halfway up the door.
Verified review

6/10 Good

At first when I arrived I was not the happiest about the room I was in. However after speaking with the staff and them accommodating me with what ever it was that I needed I definitely give this place an over 6 out of 10…I only wished that the pool was open for my kids
Verified review

8/10 Very good

Room were good, nothing to put your shower stuff on. Water got on the bathroom floor due to shower curtain not fitting
Verified review

2/10 Poor

The room was very disappointing, the furniture was badly stained the fridge and microwave were not clean (especially the buttons caked with crud) it wouldn’t take much to wipe the doors and handles clean. One of the beds squeaked like a rusty old machine when my husband simply moved in the bed. The front door barely fit the frame so you could see light coming in from outside. This place is being terribly neglected. I would recommend another choice of hotel for those who expect a clean, safe and comfortable place to stay.
Verified review

8/10 Very good

Nice room
Verified review

4/10 Fair

Every time I left my room I could never get back in every single time I had to call or go to the front desk to see why I couldn’t get into my room. The front desk seem like he knew nothing and I had to wait on management which I never saw
Verified review

2/10 Poor

Nothing was nice about this place. It smelled bad, had bugs, dirty furniture with what looks like a semen party. 0 stars do not recommend
Verified review

10/10 Exceptional

Check in was quick and easy. Room was clean.
Verified review

10/10 Exceptional

Great place
Verified review

4/10 Fair

While I was still in the room, the housekeeper came in asking for tips! It made me really uncomfortable, almost like when you’re in Jamaica and they try and force you to buy their stuff!! I literally had to tell her to get out of my room and she said I come back in 10 minutes and you give me tips! Not sure why I would tip her anyway because it was run down and dirty, but the choices in that area are limited and I had to sleep. I didn’t not try the free breakfast and the pool was closed.
Verified review

10/10 Exceptional

Everything was nice in good location
Verified review

4/10 Fair

Nothing place is nasty & was told I could only get towels every 3days smh
Verified review

10/10 Exceptional

Friendly staff. Nice breakfast
Verified review

10/10 Exceptional

Perfect location for our needs
Verified review

2/10 Poor

Mgr Nancy at this location is rude and disrespectful. I notified the location within 5 minutes of my booking, the date was incorrect by one day. They would not assist, said I must contact Expedia. Then, Expedia called within 30 minutes because the system wouldn’t let them edit the reservation. Not cancel, just adjust. Again, the mgr Nancy refuse to adjust or make any accommodations - knowing the room would be unused and customer money was being wasted. While it was my error, it was an horrible level of customer service for this location.
Verified review

10/10 Exceptional

Very safe hotel
Verified review

2/10 Poor

The room had a smell to it and there were spots on the chair we could not use. The comforter was full of cigarettes burns on it. The towels were filthy and still had dirt marks on them. This place needs to be knocked down and totally renovated. I do not suggest any human rent this place. Breakfast was continental and should be on the booking website.
Verified review

4/10 Fair

I reserved two rooms. 1 king Efficiency and double queen room. The double queen room had visibly dirty bed spreads and a microwave that locked on us after heating up our food. The hotel staff came and took off the spreads, said they would send someone to make the beds and they never came back. The hotel clerk came to check the microwave and said they would bring a replacement and never came back. I went down the next morning to request a replacement and one was brought up to the room. My final complaint was I chose the hotel because Expedia said they had a pool. When I got there the pool was not in operation and had been closed for years. I feel that was very misleading.
Verified review

6/10 Good

Towels were dirty & Ice machine didn’t work.
Verified review

10/10 Exceptional

Staff was very nice and sweet