Octavia was the most unfriendly head of house I’ve ever encountered. I was not greeted by a grunt. The next day I had no internet connection. Went to the desk to inquire about the situation. She responded with you have an HP? Well, that’s way it’s not working, clear your cookies.I walked out and went to Hardee’s to use their connection. When I returned another guest was working on their device, so I inquired. He told me I had to sign out and then back in every day. But, watch out there’s a puddle of dog pee in front of your door. I then went back to see Octavia but decided there was no use. There were two other people who were the best! Demond and Quan. They were friendly, helpful, competent, knew the area and surrounding neighborhoods. They always said hello, inquired if everything was ok, asked if I had any special plans. They even had suggestions on different routes to take to get to wherever I needed to be. I enjoyed them very much.